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NHTSA ID Number: 10248351

Manufacturer Communication Number: TSB 23-2376

TSB/Document Date: 2024-01-05


Summary

Some 2022 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.


&
TECHNICAL SERVICE BULLETIN 23-2376
6.7L - 10R140 - Poor Shift Quality With Illuminated Powertrain Malfunction *° November
(Wrench) Indicator And DTCs P2704 And P0771
Model:
FordeBay logo Engine: 6.7L Diesel
2022 Super Duty} Transmission: 10R140
Issue: Some 2022 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L
diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes
(DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000
miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input
shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service
Procedure to replace the E clutch hub and input shaft O-rings.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all the following criteria:
+ 2022 F-550 or F-600 F-Super Duty
* 6.7L Diesel Engine
* 10R140 Automatic Transmission
* DTCs P2704 and P0771 stored in the TCM
* Over 5,000 miles (8,000 km)
Parts
Service Part . an Unit of | Piece
amor" [Suny wseroton teem
LOS2z-7G081- Input Shaft Torque Converter (FO) Teflon Seals Pit 2 [|

LOS2-76242- | 1 | E Clutch Piston And Balance Dam Inner Seal Pt] ot fo
LOS2-7G242- | t | E Clutch Piston And Balance Dam Inner Seal Pit * [|
W715131- ‘ogi .
oe | t | Selector Lever Cable Bracket Bolts P* [2 [|
W718005- Exhaust Lower Downpipe-To-Catalyst And 2 2
$900 Particulate Filter Assembly Bolts
w709771- 2 Transmission Mount Support Isolator Nuts 1 2
$440
N605804- Transmission Support Insulator Bracket Bolts 4 4 Rear Wheel
$439 (RWD Only) Drive (RWD)
Y Only
391558-S102 Transmission Support Insulator Bolts | 1 [ 2 [|]
Neon go4- Transfer Case To Transmission Bolts (4x4 Only) Ps] * 4x4 Only
EAHZ-AA254- Front Driveshaft Pinion Flange Strap (4x4 Only) 4x4 Only
PO1ZAN272- Lt | Front Driveshaft Pinion Flange Bolts (4x4 Only) P 4] 4 4x4 Only
N811880- Front Driveshaft CV Joint-To-Transfer Case 4 4 4x4 On|
$100 Flange (4x4 Only) y
XT-10-QLVC As Motorcraft® MERCON® LV Automatic
Needed | Transmission Fluid (Transfer Case Fluid, 4WD
Only) (All Markets Except Canada)
CXT-10-LV6 As Motorcraft® MERCON® LV Automatic
Needed | Transmission Fluid (Transfer Case Fluid, 4WD
Only) (Canada Only)
XT-12-QULV As Motorcraft® MERCON® ULV Automatic
Needed | Transmission Fluid
XL-5-A N as leq _|Motorcraft® Multi-Purpose Grease Spray fF | fd
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-
whole numbers, including less than 1.
If Needed indicates the part is not mandatory.

Parts - Parts To Inspect And Replace Only If Necessary
[Service Part Number[Quantity [Description ________[Unitofiesue] Pece Quantiy|
[1032781646 |tNeeded]E Outen FicionPates +t 1 +f 4+ _—i
[Lcsz.764i2 |itNeeded|E Cutch SteeiPites ———«dt + «dT
[1.c32.760668 |itNeeded|E Chuch Select Fu PresswrePaie | 1 |__|
[132.76066-6|itNeeded|E Cluch Select Fit Presawre Pate | 1 | 1 _|
[1.32.76066.0 |itNeeded|E Chch Select Ft Presewre Pate | | 1 __|
[1032-76066 |itneeded|E Chich Selec Fi Presewre Pate | 1 | 1 __|
[1c32.7F306.6 |itneedes|FisPanGesiet === St | td
[Lc32-7N265-A |ifNeeded| ain Convoi ManifodSeat |__| 1 __|
[1c32-76166-A |itneedes| Transmission Fister |__| 1 __|
[Lo32.7N265-8 |itNeeded| Flu Pump Gasket _———«dY 1 <i td
[Losz-7as27-a[ItNeoded|Setecivesnim(ts) SY St | td
[Los2-7a827-8 |ItNeeded|Setecive sam (Ts) ——S—*sdSC | td
[1032.7a507-6 |itNeeded] Stecive shims) ———Sid| St | td
[1032.7a527-0 |1tNeedes] Seecive shims) _———S~d Sit id td
[tcsz-7as27-£ |itNeeded] Seecive shim (Ts) ~~ 1 iP dr
[Lcaz-7aszr® —|iNeeded|Selecive shm(ra,———S=dY| + | td
[Lc32-7057-6|iNeeded|Setecive Shinra ———~d| + | td
[Losz.7as27-H|itNeeded|Setecive snm(ra =i + | td
[tesz-raszr-s|itNeeded|Setecive shim (ra ———=d| + | td
[Lesz-7as27-K |itNeeded|Setecive sn ra, ——=dY| 1 |
[tesz-raszrt |itneeded|Setecive snm(ra, =i + «| td
[tcsz-7as07-m|itNeeded|Setecive Snim(rs,——S=dP + | td
Parts - Rear Driveshaft Bolts And Straps - Not All Vehicles Will Use All Of The Parts Listed
Gar fen
PAT] RSE [| mt
Application
Pere | setae [7 | eam
A For The VIN Specific Application Per Affected Joint
Application
le
Application
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times

jo.
2022 F-Super Duty F550/F600 4X2 6.7L 10R140: Retrieve DTCs, Verify Mileage and Replace} 232376A 10.2
The E Clutch Hub And Input Shaft O-Rings Following The Service Procedure (Do Not Use Hrs.
With Any Other Labor Operations)
2022 F-Super Duty F550/F600 4X4 6.7L 10R140: Retrieve DTCs, Verify Mileage and Replace] 232376B 11.4
The E Clutch Hub And Input Shaft O-Rings Following The Service Procedure (Do Not Use Hrs.
With Any Other Labor Operations)
Repair/Claim Coding
Causal Part: 7P211
Condition Code:
Service Procedure
1. Remove the transmission. Refer to Workshop Manual (WSM), Section 307-01.
2. Disassemble the transmission. Perform only the necessary steps to remove the E clutch assembly from the
transmission case. Refer to WSM, Section 307-01 > Overhaul.
(1). It is only necessary to remove the following:
* Torque converter
+ Main control assembly
+All 4 speed sensors (intermediate speed sensor A [ISSA], intermediate speed sensor B [ISSB], turbine shaft
speed [TSS] and output shaft speed [OSS])
+ Fluid pump
+ Front support
* Clutch and planetary assembly
3. Disassemble the clutch and planetary assembly. Perform only the necessary steps to remove the E clutch
assembly from the input shaft. Refer to WSM, Section 307-01 > Overhaul.
4. Disassemble the E clutch. Discard the E clutch hub. Refer to WSM, Section 307-01 > Overhaul, Steps 170 to 181.
5. Reassemble the E clutch into the new E clutch hub. Refer to WSM, Section 307-01 > Overhaul, Steps 182 to 189.
6. Perform the E clutch clearance measurement. Refer to WSM, Section 307-01 > Overhaul.
7. To reassemble the clutch and planetary assembly, reverse the removal procedure. Refer to WSM, Section 307-01
> Overhaul.
8. Perform the T3 thrust bearing measurement to set transmission front end clearance. Refer to WSM, Section 307-
01 > Overhaul.
9. Reassemble the transmission. Refer to WSM, Section 307-01 > Overhaul.
10. Install the transmission. Refer to WSM, Section 307-01.
11. Perform an adaptive learning drive cycle. Refer to WSM, Section 307-01.
NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which
allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When
the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may
result in firmer than normal upshifts and downshifts for several days.
© 2023 FordeBay logo Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers”. Do not assume that a condition
described affects your car or truck. Contact a FordeBay logo or LincolneBay logo dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.

The information in this Technical Service Bulletin (TSB) was current at the time of printing. FordeBay logo Motor Company reserves the right to supersede
this information with updates, The most recent information is available through FordeBay logo Motor Company's on-line technical resources.

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TSB/Document ID: TSB 23-2376

Replacement Service Bulletin Number:

MFR Communication Date: 2023-12-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

MFR Component Subsystem:


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