Recall Bulletin

File In Section: Product Recalls
Bulletin No.: 10282E
Date: January 2013

PRODUCT SAFETY RECALL
SUBJECT:

Harsh Transmission Shift, Engine Stall, Engine May Not Start, MIL or
Service Engine Soon Lamp

MODELS:

2005-2008 Pontiac Vibe
Two Wheel Drive Equipped with 1.8L MFI Engine (LV6)

The Service Procedure section in this bulletin has been revised to include the installation of
the Recall Identification Label and the completion of a "Proof of Correction" certificate for all
vehicles registered in California. The California Air Resources Board (CARB) requires recalls
that involve emission related parts be completed prior to California registration renewal.
Uncorrected recalls will result in the inability of the customer to renew their California vehicle
registration. Please discard all copies of bulletin 10282D.
CONDITION
Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2005
through 2008 model year Pontiac Vibe Two Wheel Drive vehicles equipped with a 1.8L MFI
Engine (LV6). The Pontiac Vibe was manufactured by New United Motor Manufacturing, Inc.
(NUMMI), a joint venture between Toyota and GM.
On some of these vehicles, the powertrain control module (PCM) may have been improperly
manufactured and include components that can fail prematurely. In most cases, the engine
warning lamp could be illuminated, harsh transmission shifting could result, the engine may
stall, or the engine may not start. In limited instances, the engine could stall while the vehicle
is being driven, increasing the risk of a crash.
CORRECTION
Dealers are to inspect the production number of the PCM and, if necessary, replace it.
VEHICLES INVOLVED
Involved are certain 2005-2008 model year Pontiac Vibe Two Wheel Drive vehicles equipped
with a 1.8L MFI Engine (LV6).
All involved vehicles are identified by VIN in the Global Warranty Management System Investigate Vehicle History (GMVIS2) Application. Dealership technicians should always
Copyright 2013 General Motors. All Rights Reserved.

Page 2

January 2013

Bulletin No.: 10282E

check this site to confirm vehicle involvement prior to beginning any required inspections
and/or repairs. It is essential to routinely verify eligibility because not all similar vehicles may
be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to dealers through the GM GlobalConnect Recall Reports. Dealers will
not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
PARTS INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts.
Due to highly constrained inventory, orders should be placed as a CSO = Customer Special
Order. Parts listed will not be eligible for RIM.
Part Number

19205364

19205366
19205365
19205370
19205372
19205371

Description
Module, Pwrt Cont
(2005-2007 Model Year - Auto w/Vehicle Stability
Control)
Module, Pwrt Cont
(2005-2007 Model Year - Auto w/o Vehicle Stability
Control)
Module, Pwrt Cont
(2005-2007 Model Year - Manual)
Module, Pwrt Cont
(2008 Model Year - Auto w/Vehicle Stability Control)
Module, Pwrt Cont
(2008 Model Year - Auto w/o Vehicle Stability Control)
Module, Pwrt Cont
(2008 Model Year - Manual)

Quantity/Vehicle

1

1
1
1
1
1

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January 2013

Bulletin No.: 10282E

SERVICE PROCEDURE
Inspection Procedure

2530675

1.

Locate the PCM (1) under the glove box compartment.

2.

Record the part number (2) and the lot number (3) on the repair order.

Note: The pound sign (#) in the part numbers below represent digits (0-9) on the actual part
installed in the vehicle. These parts will get a new PCM, according to the matrix.
3.

Confirm the PCM part number to determine the required action using the table below.
Part Number

4.

Action

New Part
Number

Part Number

Action

New Part
Number

89661-0112#

Replace the PCM

19205364

89661-02K50

Replace the PCM

19205365

89661-0113#

Replace the PCM

19205366

89661-02K51

Confirm the LOT Number

19205365

89661-02D1#

Replace the PCM

19205365

89661-02K52

No Further Action Req'd

N/A

89661-02D4#

Replace the PCM

19205364

89661-02Q91

No Further Action Req'd

N/A

89661-02D5#

Replace the PCM

19205366

89661-02R01

No Further Action Req'd

N/A

89661-02K12

No Further Action Req'd

N/A

89661-02R10

Confirm the LOT Number

89661-02K22

No Further Action Req'd

N/A

89661-02R11

No Further Action Req'd

89661-02K30

Replace the PCM

19205364

89661-02R40

Confirm the LOT Number

89661-02K31

Confirm the LOT Number

19205364

89661-02R41

No Further Action Req'd

89661-02K32

No Further Action Req'd

N/A

89661-02R50

Confirm the LOT Number

89661-02K40

Replace the PCM

19205366

89661-02R51

No Further Action Req'd

89661-02K41

Confirm the LOT Number

19205366

89661-0Z04#

Replace the PCM

89661-02K42

No Further Action Req'd

19205371
N/A
19205370
N/A
19205372
N/A
19205365

N/A

Confirm the LOT number, if required. Determine the 9th through 12th digits as shown in
the following example:
869800M253358LCE.
 If the LOT number is 7227 or higher, no further repair action is required. FOR
CALIFORNIA VEHICLES ONLY: Install a Recall Identification Label and complete a
“Proof of Correction” certificate upon recall completion.

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January 2013

Bulletin No.: 10282E

 If the LOT number is 7226 or lower, replace the PCM. Refer to PCM Replacement in
this bulletin.
PCM Replacement
Note: Replacement control modules are preprogrammed at the factory, and only require the
VIN to be programmed. The VIN write procedure can only be performed with TIS 2 Web
(SPS) using the MDI. Do not program a control module unless you are directed by a service
procedure or by a General Motors Service Bulletin.
1.

Replace the PCM. Refer to Powertrain Control Module Replacement in SI.

2.

Program the vehicle identification number (VIN) to the replacement PCM. Refer to Control
Module References in SI.

3.

FOR CALIFORNIA VEHICLES ONLY: Install a Recall Identification Label and complete a
“Proof of Correction” certificate upon recall completion.

RECALL IDENTIFICATION LABEL – California Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the
instructions outlined in this Product Recall Bulletin. Each label provides a space to include the
recall number and the five-digit dealer code of the dealer performing the recall service. This
information may be inserted with a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the
radiator core support in an area that will be visible to people servicing the
vehicle.
When installing the Recall Identification Label, be sure to pull the tab to
allow adhesion of the clear protective covering. Additional Recall
Identification Labels for US dealers can be obtained from Dealer Support
Materials
by
ordering
on
the
web
from
DWD
Store,
www.gmglobalconnect.com, and then click on the DWD Store link.
Request Item Number S-1015 when ordering.

GM
RECALL

10282
COMPLETED
DEALER CODE

ED
99-999

DO NOT REMOVE

CUSTOMER REIMBURSEMENT – For US
All customer requests for reimbursement of previously paid repairs for the recall condition will
be handled by the Customer Assistance Center, not by dealers.
A General Motors Customer Reimbursement Procedure and Claim Form is included with the
customer letter.
IMPORTANT: (For GM US Only) Refer to the GM Service Policies and Procedures Manual,
section 6.1.12, for specific procedures regarding customer reimbursement and
the form.

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January 2013

Bulletin No.: 10282E

CUSTOMER REIMBURSEMENT – For Canada
Customer requests for reimbursement of previously paid repairs for the recall condition are to
be submitted to the dealer by June 30, 2012.
All reasonable customer paid receipts should be considered for reimbursement. The amount
to be reimbursed will be limited to the amount the repair would have cost if completed by an
authorized General Motors dealer.
When a customer requests reimbursement, they must provide the following:



Proof of ownership at time of repair.
Original paid receipt confirming the amount of repair expense(s) that were not
reimbursed, a description of the repair, and the person or entity performing the repair.

Claims for customer reimbursement on previously paid repairs are to be submitted as required
by GWM.
IMPORTANT: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for
specific procedures regarding customer reimbursement verification.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below.
Labor
Code
V2325

V2326

V2327

Description
Inspect PCM – No Further Action Required – Record Part Number and
Lot Number of PCM (both shown on the repair order) in the
Correction Description field when submitting claim
Inspect and Replace PCM – Record Part Number and Lot Number of
PCM (both shown on the repair order) in the Correction Description
field when submitting claim
Customer Reimbursement (not for use by US GM dealers)

Labor
Time
0.2

0.6

0.2

CUSTOMER NOTIFICATION
General Motors will notify customers of this recall on their vehicle (see copy of customer letter
included with this bulletin).
DEALER RECALL RESPONSIBILITY – For US (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject
to a recall of this type must be adequately repaired within a reasonable time after the customer
has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not adequately
repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable
allowance for depreciation. To avoid having to provide these burdensome remedies, every
effort must be made to promptly schedule an appointment with each customer and to repair
their vehicle as soon as possible. In the recall notification letters, customers are told how to
contact the US National Highway Traffic Safety Administration if the recall is not completed
within a reasonable time.

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January 2013

Bulletin No.: 10282E

DEALER RECALL RESPONSIBILITY – All
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless
of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the dealer listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin
for your use in contacting customers. Recall follow-up cards should not be used for this
purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in
your dealership for service in the future, you must take the steps necessary to be sure the
recall correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer/retailer for information on whether your vehicle may benefit from the
information.

We Support
Voluntary Technician
Certification

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January 2013

Bulletin No.: 10282E

Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.
Recently you may have received a letter regarding this recall but this letter is to inform you that
parts are now available to repair your vehicle, if required.
The Pontiac Vibe was engineered and designed by Toyota and built by New United Motor
Manufacturing Inc. (NUMMI), a joint venture between Toyota and GM.
Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 20052008 model year Pontiac Vibe vehicles equipped with the 1.8L MFI engine and two-wheel
drive transmission. As a result, GM is conducting a safety recall. We apologize for this
inconvenience. However, we are concerned about your safety and continued satisfaction with
our products.

IMPORTANT




Your 2005-2008 model year Pontiac Vibe is involved in safety recall
10282.
Schedule an appointment with your GM dealer.
This service will be performed for you at no charge.

Why is your
vehicle being
recalled?

The Powertrain Control Module (PCM) on your vehicle may have
been improperly manufactured and include components that can fail
prematurely. In most cases, the engine warning lamp could be
illuminated, harsh transmission shifting could result, the engine may
stall, or the engine may not start. In limited instances, the engine
could stall while the vehicle is being driven, increasing the risk of a
crash.

What will we
do?

Your GM dealer will inspect the production number of the PCM in
your vehicle and, if necessary, replace it. This service will be
performed for you at no charge. Because of service scheduling
requirements, it is likely that your dealer will need your vehicle
longer than the actual inspection time of 15 minutes. If the PCM
requires replacement, an additional 25 minutes will be required.

What should
you do?

You should contact your GM dealer to arrange a service
appointment as soon as possible.

Did you already
pay for this
repair?

The enclosed form explains what reimbursement is available and
how to request reimbursement if you have paid for repairs for the
recall condition.

Do you have
questions?

If you have questions or concerns that your dealer is unable to
resolve, please contact the appropriate Customer Assistance

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January 2013

Bulletin No.: 10282E

Center listed below.
Division
Pontiac
Guam
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

Number
1-800-762-2737
65-6267-1752
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones (TTY)
1-800-833-7668

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied
we have done our best to remedy this condition without charge and within a reasonable time,
you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at
1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.

Jim Moloney
General Director
Customer and Relationship Services
Enclosure
10282-2