NHTSA ID Number: 10246439
Manufacturer Communication Number: NTB23-075
TSB/Document Date: 2023-12-08
Summary
HV BATTERY
DTCS STORED IN THE BMS IF YOU CONFIRM One or more of the following DTCs are stored in the HV BATTERY
or High Voltage Battery 2 in the BMS (Battery Management System): ï· DTC P1B01-62 for âCell voltage circuitâ is stored as PAST and does return as CURRENT when erased, OR ï· DTCs P1B30-11, P1B39-11, P1B3A-11, P1B3B-11, P1B31-11 to P1B36-11; all for âModule temperature sensorâ, AND/OR ï· DTCs P1B60-12, P1B69-12, P1B6A-12, P1B6B-12, P1B61-12 to P1B68-12; all for âCell voltage circuitâ. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the HV BATTERY
and HIGH VOLTAGE BATTERY
2.
Classification:
Reference:
EL23-016
Date:
NTB23-075
November 15, 2023
HV BATTERY
DTCS STORED IN THE BMS
APPLIED VEHICLES:
APPLIED DATES:
2023 ARIYA (FE0)
Built on or before January 20, 2023
IF YOU CONFIRM
One or more of the following DTCs are stored in the HV BATTERY
or High Voltage
Battery 2 in the BMS (Battery Management System):
DTC P1B01-62 for “Cell voltage circuit” is stored as PAST and does return as
CURRENT when erased,
OR
DTCs P1B30-11, P1B39-11, P1B3A-11, P1B3B-11, P1B31-11 to P1B36-11; all for
“Module temperature sensor”,
AND/OR
DTCs P1B60-12, P1B69-12, P1B6A-12, P1B6B-12, P1B61-12 to P1B68-12; all for
“Cell voltage circuit”.
ACTION
Follow the SERVICE PROCEDURE in this bulletin to reprogram the HV BATTERY
and
HIGH VOLTAGE BATTERY
2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Reprogram the HV BATTERY
and HIGH VOLTAGE BATTERY
2
IMPORTANT: Before starting, make sure:
ASIST on the CONSULT PC has been synchronized (updated) to the current date.
All CONSULT-4 software updates (if any) have been installed.
Connect the CONSULT PC to the Internet via Wi-Fi.
HINT: If Wi-Fi connection is not sufficient or is unstable, data may not download
correctly during the reprogramming procedure.
Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the BMS may be damaged.
Be sure to turn OFF all vehicle electrical loads (e.g. A/C, headlamps, audio).
If a vehicle electrical load remains ON, the BMS may be damaged.
Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will
be interrupted and the BMS may be damaged.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC or VI during reprogramming, reprogramming may be
interrupted and the BMS may be damaged.
During the reprogramming process, you will receive some errors. These errors are
expected. Please follow all of the steps in this procedure to successfully complete
the reprogramming process.
1.
Make sure the vehicle is OFF.
2.
Turn the vehicle IGN ON.
3.
Confirm there is a blinking green light on the dash.
4.
Hold the vehicle’s start button down for 10 seconds.
This will temporarily disable the high voltage (HV) system.
5.
Confirm that the green light has stopped blinking and is now OFF.
6.
Turn the vehicle IGN ON (start button to ON).
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NTB23-075
7.
Connect the VI3 to the vehicle.
8.
Turn the hazard lamps to ON.
9.
Start CONSULT-4 on the CONSULT PC.
10.
If prompted, select USA/CANADA Dealers from the drop-down menu, and then
select OK.
11.
Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close CONSULT-4, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen CONSULT-4.
12.
Wait for the VI3 to be recognized.
Green VI3 symbol with check mark in the middle (Figure 1).
13.
Ensure that the vehicle’s 12 volt battery voltage stays between 12-13.5V (Figure 1).
14.
Check to see if there are currently any DTCs.
DTCs not listed on page 1 are not covered by this bulletin. For unlisted DTCs, see
the ESM for further diagnostic information.
HINT: Having a battery charger ON, with the vehicle ON, may trigger a warning or
DTCs which can be ignored (example P0560-22).
15.
Select Vehicle reprogramming.
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VI3
symbol
Figure 1
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NTB23-075
16.
Scroll down until you see HV BATTERY
listed (Figure 2).
17.
Select the green arrow to the right of HV BATTERY
, where shown in Figure 2.
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Green arrow
Scroll bar
Figure 2
18.
Select the X in the bottom right corner.
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Figure 3
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NTB23-075
19.
Select Next.
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Figure 4
20.
Select Next again.
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Figure 5
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NTB23-075
21.
Verify the vehicle VIN is correct, and then select Next.
IMPORTANT: If both “HV BATTERY
” and “High Voltage Battery
2” are not displayed,
an unstable Wi-Fi connection may be present (refer to IMPORTANT statement on
page 2).
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XXXXXXXXXXXXXXXXX
Figure 6
22.
Wait for all three (3) progress bars to fill to 100%, and then select Next.
IMPORTANT: If both “HV BATTERY
” and “High Voltage Battery
2” progress bars do
not complete, refer to IMPORTANT statement on page 2, and then select the X next
to “Vehicle repro” (Figure 7) and restart the reprogramming at step 15 on page 3.
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Figure 7
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NTB23-075
23.
Verify the vehicle’s 12 volt battery voltage is between 12.0V and 13.5V.
24.
Adjust the battery charger as needed.
When 12V, or greater, is displayed in the “Value” field (Figure 8) and the green check
mark appears, select Next.
HINT: Raise or lower the 12 volt battery’s voltage until the check appears.
25.
After the required conditions are met, select Next.
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Figure 8
26.
When the screen in Figure 9 is displayed, select Next.
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Figure 9
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NTB23-075
27.
Did “Reprogramming error” display (Figure 10)?
YES: Select Yes, and then proceed to step 28.
IMPORTANT: Do not disconnect the VI3 or shut down CONSULT-4 if
reprogramming does not complete. If the screen in Figure 10 displays,
reprogramming did not complete.
NO: Skip to step 44 on page 16 to continue with reprogramming.
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Figure 10
28.
Select Yes again.
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Figure 11
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NTB23-075
29.
Select Complete.
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Figure 12
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NTB23-075
BMS Unit Recovery
Do not disconnect the VI3 or shut down CONSULT-4 if reprogramming does not
complete.
30.
31.
Confirm that the following conditions are met:
Check battery voltage (12.0 - 13.5 V)
External Bluetooth® devices are OFF
All electrical loads are OFF (e.g. A/C, headlamps, audio)
CONSULT PC A/C adapter is plugged in
Transmission is in Park
Allow system to complete self-diagnosis.
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Example of self-diagnosis
Figure 13
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NTB23-075
32.
Select Replace ECU.
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Figure 14
33.
Select HV BATTERY
.
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Figure 15
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NTB23-075
34.
Select Continue.
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Figure 16
35.
Select Next.
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Figure 17
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NTB23-075
36.
Select Next again.
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Figure 18
37.
Select Next a third time.
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Figure 19
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TSB/Document ID: NTB23-075
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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