NHTSA ID Number: 10246212
Manufacturer Communication Number: SA-034-23b
TSB/Document Date: 2023-12-05
Summary
Telematics Malfunction. Have the Vehicle Inspected error message. Master Warning light ON, DTC U3000:04 (Telematics communication unit internal malfunction) is stored.
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red.
Previous SAs:
Date(s) Issued:
SA-034/23
06/13/23 and 05/31/23
APPLICABLE MODEL(S)/VINS
2024 CX-90
DESCRIPTION
Some customers may experience the following:
Telematics Malfunction.
Have the Vehicle Inspected
error message
Master Warning light ON
DTC U3000:04 (Telematics communication unit internal malfunction) is stored.
Customers having this concern should have their vehicle repaired using the following repair procedure.
Page 1 of 2
11/22/2023 03:14 PM tlawrenc
REPAIR PROCEDURE
1. Verifiy the customer concern.
2. Check for DTC U3000:04.
Is DTC U3000:04 stored as Status Current?
• Yes - Go to next step.
• No - This service information does not apply. Continue with normal MGSS diagnosis.
3. Disconnect the battery for 1 hour, then reconnect the battery.
4. Check status of DTC U3000:04 and verify status is "Past".
5. Clear DTC.
6. Verify the repair.
PARTS INFORMATION
NOTE: No part number is needed to be replaced, please see repair procedure above.
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda
’s New Vehicle Limited Warranty.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
6X
Damage Code
99
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
****-67-CM0*
(Use Data Communication Module P/N)
0
T0533XRT / 0.4 Hrs
Page 2 of 2
11/22/2023 03:14 PM tlawrenc
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TSB/Document ID: SA-034-23b
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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