NHTSA ID Number: 10246099
Manufacturer Communication Number: PSM23m2na71
TSB/Document Date: 2023-12-05
Summary
Parts Sales and Marketing Bulletin: Mack Trucks
is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.
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TSB/Document ID: PSM23m2na71
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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DEALER BULLETIN
The To:
Parts Managers, Service Managers
From:
Rick Cape – Project Manager, Remanufactured
Date:
November 10, 2023
Subject:
REMACK mDRIVE 3 Year Warranty Program
Bulletin:
PSM23-M-NA-71
Region:
☒ U.S.
☒ CAN
Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE
Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will
be applicable when dealer installed, required parts are installed and is registered via eService. Genuine
Mack Clutch warranty will remain with the standard warranty of 1 year or Unlimited Mileage.
This program is designed to drive business into your dealership with the best mDRIVE warranty in the
market.
The program is limited to the part numbers and models below, which represents over 90% of the current
rolling population.
AMT
Part Number
85020580
85020581
85020880
85020878
85022581
Model
TmD12AD (AT2612D)
TmD12AO (ATO2612D)
TmD12AFD (AT2612F) STD
TmD12AFO (ATO2612F) STD
TmD12AFO (ATO2612F) STD w/ HD Wide Brg.
Important Requirements
© 2023 Mack Trucks, Inc. CONFIDENTIAL - For limited distribution only to circulation list above. This bulletin, and any information herein, is subject to change by Company
without notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic version of this document.
DEALER BULLETIN
•
All required parts below must be installed at time of repair event. If this requirement is not met, the
coverage is void.
o Genuine Mack Transmission Fluid
o Genuine Mack Clutch Kit or Clutch Pressure Plate and Disc
Clutch Kits
Part
Number
85002560 or
24670819
24670889
85022359 or
24674761
Pressure
Plate
Part
Number
Use Kit
Disc
24157502
24164452
24157502
23441664
Part
Number
Use Kit
Application
11/13L AMT-C/D Pre2017
11L AMT-F (2017 Current)
13L AMT - F
Registration must be submitted within 60 days of the Repair Order close date.
Submit via eService with the completed Warranty Registration Form and Repair
Order
• See Registration Form for full details, limitations and exculsions.
This announcement and the program registration form can be located on the Trucks Dealer Portal under
REMACK.
•
•
Contact Information
Rick Cape, Project Manager, Remanufactured
336.508.3668 | richard.cape@volvo.com
© 2023 Mack Trucks, Inc. CONFIDENTIAL - For limited distribution only to circulation list above. This bulletin, and any information herein, is subject to change by Company
without notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic version of this document.
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