NHTSA ID Number: 10246060
Manufacturer Communication Number: SVC2024-002
TSB/Document Date: 2023-12-05
Summary
Deutz Engine Emissions Label Kit
Vermeer
Corporation
Environmental
Pella, IA 50219 USA
FIELD CAMPAIGN SERVICE BULLETIN #: SVC2024-002
CAMPAIGN
TYPE:
Mandatory – Product Compliance
DEALER INSTALLATION ONLY
CAMPAIGN
CATEGORY:
Kit and Bulletin
MACHINE/
ATTACHMENT
MODEL(S):
BC1000XL
BC1000XL
Subject:
Background:
DATE: 16 November 2023
SERIAL NUMBERS:
Included
52671, 52676, 52737, 52751,
52959, 52969, 53267, 53566
53568, 53711,
See attached listing on pages
7 – 11 of this bulletin for
specific serial numbers
PRODUCT
COMPLIANCE
FIRST NOTICE
Excluded
Kit version
None
IK01
Inspection only
None
IK02
Install Kit
Deutz Engine Emissions
Label Kit
(IK004413)
ENGINE EMISSIONS CONTROL INFORMATION LABELS PROVIDED WITH
MISSING OR INCORRECT INFORMATION
Engine Emissions Control Information (ECI) labels provided by Deutz AG applied to
G2.9 gasoline engines installed in affected machines may have contained misprints
or incorrect label language that is not part of the applicable regulatory content in the
U.S. and Canada.
Example photo of an engine
Emission Control Information
(ECI) label is shown to the right.
Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other countries.
© 2023 Vermeer Corporation. All Rights Reserved.
Page 1 of 16
Solution:
IMMEDIATE MACHINE MODIFICATIONS REQUIRED
IK004413 has been created to provide corrected engine ECI labels and instructions
for their installation. This kit must be installed as soon as possible, including
submission of required information as set forth in the kit instructions.
When the engine Emission Control Information (ECI) inspection from (located on
page 6) is returned to product safety, each machine’s iWarranty campaign record
will be updated as shown below. If a dealer is the machine owner, please also
complete and submit the engine Emission Control Information (ECI) inspection form
to safetyform@vermeer.com.
Campaign #
Campaign description
Status
IK014413
IK014413
Open
Deutz Engine Emissions Label
Kit
IK024413
Done
Open
Code meaning
Machine owner has not returned
the ECI label inspection form.
Machine owner has returned the
ECI label inspection form,
indicating the engine serial
number. The machine will be
added to IK024413.
The machine engine serial number
has been identified and the Deutz
engine ECI label kit needs to be
installed.
DEALER PARTICIPATION
REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS
1. Review report. Reports will be emailed during the week of November 16, 2023,
to dealerships shown in our records which have units in their territory affected
by this alert. Please review the report for accuracy, including owner and/or
address changes.
If the information contained in the report is not correct, please notify the product
safety and compliance department on or before November 28, 2023, at:
Telephone:
641-621-7060
Fax:
641-621-8562
Email:
productsafety@vermeer.com
Note: Letters will be sent to the customer(s) on or about November 30, 2023.
2. Dealership orders kits by emailing productsafety@vermeer.com with the
model and serial number(s). Engine ECI labels are machine specific.
3. Contact your affected customer(s)
a. Discuss machine owner returning engine ECI label inspection form (sample
on page 14 of this bulletin) to safetyform@vermeer.com.
b. Once the engine serial number has been identified, schedule a mutually
acceptable time to install IK024413 to their machine(s).
If you have any questions concerning the installation of IK004413, please contact
the environmental service department.
ECI label inspection procedure for IK014413:
SVC2024-002
16 November 2023
Page 2 of 16
1. Locate ECI label on air intake manifold on top of engine.
2. Take a picture of the ECI label
a. Email the picture with the completed engine ECI label inspection form to
safetyform@vermeer.com to receive $25.00 parts credit certificate, and for Vermeer to
update records.
b. Contact your local Vermeer dealer immediatley to make arrangements to get IK024413
installed.
REIMBURSEMENT
1. IK014413 is inspection only.
a. Dealer assisting owner: If dealer assists owner with the inspection,
dealer will be reimbursed 0.5-hour labor, once the ECI label inspection
form has been completed and returned to safetyform@vermeer.com.
Dealer must submit a standard warranty claim with inspection form
attached referencing SVC2024-002 as the causal part number.
b. Dealer inventory: If machine is in dealer inventory, once ECI label
inspection form has been completed and returned to
safetyform@vermeer.com, submit a standard warranty claim for 0.5hour referencing SVC2024-002 as the causal part number and attach
the inspection form.
2. IK024413 is the Deutz engine emissions label kit.
a. Once the engine serial number has been identified, a campaign
warranty claim for kit version IK024413 must be submitted to the
warranty department for reimbursement of cost of labor to install the kit.
Labor hours to install: 0.5 hours.
b. Travel will be paid up to $200 ($1 per mile with a $200 max round trip)
with copy of work order attached for retailed machines not in dealer
inventory. If dealer repairs more than one machine at same location on
one trip, travel will only be paid on one of the model/VINs.
3. Owner’s ECI label inspection reimbursement: Vermeer $25.00 USD parts
certificate will be mailed to machine owners who return engine ECI inspection
form. To receive reimbursement for the parts certificates, submit a standard
warranty claim referencing SVC2024-002 as the causal part number and
SVC2024-002
16 November 2023
Page 3 of 16
attach a copy of the parts certificate. Add the parts certificate to the other
charges tab as a net item. Dealers are not eligible to receive the parts certificate
for machines in dealer inventory.
Note: Future notices to dealers and owners are dependent upon the receipt of
warranty claims.
What owners will be asked to do for IK014413:
1. Owner letters and inspection forms will be sent by Vermeer Corporation
directly to owners on November 30, 2023, via USPS certified/registered
mail. Sample owner letter and ECI label inspection form are shown on page
12-14 of this bulletin. Owner registrations indicate no translations are
required for this campaign. The owner letter and ECI label inspection form
will only be available in English and French.
2. Owner ECI label inspection. The owner letter and ECI label inspection
form provide instruction to identify the engine serial number on the machine
and return the form along with pictures to safetyform@vermeer.com.
3. Vermeer $25 USD part credit certificate will be sent to owners who return
the ECI label inspection form to safetyform@vermeer.com.
OWNER NOTIFICATION
Sample letter: Included at the end of this bulletin is a sample letter which will be
sent by Vermeer Corporation directly to the owners on or about November 30,
2023. Owner notice translations will be provided in the following languages:
French
All translated owner notices will also include owner notification in English.
This owner notification/letter instructs the owner to contact their local dealership
to arrange for a time to have the kit installed. After receiving IK004413 from the
parts distribution center, you must contact your affected customer(s)
immediately and schedule a mutually acceptable time to upgrade their machine.
We regret any inconvenience these corrective measures may cause you.
PRODUCT COMPLIANCE DEPARTMENT
Attachment:
IK004413 Kit Instructions
Completion schedule:
Product Safety Alert: Install immediately
Product Compliance: Install immediately
90 days from MM/DD/YYYY
180 days from MM/DD/YYYY
1 year from MM/DD/YYYY
Only units within standard limited
warranty period
N/A
SVC2024-002
Reimbursement:
Product Safety Alert
Product Compliance
All units listed above with less than __ hours or
warranty start date in the last __ months
Parts
Labor paid (Labor code: SB24)
Only units within standard limited warranty
period
No reimbursement
16 November 2023
Page 4 of 16
Internal reference:
TREAD Act Code
(Choose one or
more applicable
codes)
-02
03
04
05
11
Not applicable
Suspension
Service brake system, hydraulic
Service brake system, air
Parking brake
Electrical
12
16
17
19
20
21
Exterior lighting
Structure
Latch
Tires
Wheels
Trailer hitch
Dealer Distribution:
☒Domestic
☐International
☐Both
SVC2024-002
16 November 2023
Page 5 of 16
USD
REDEEM THIS CERTIFICATE
FOR CREDIT TOWARDS
AT YOUR LOCAL
VERMEER DEALERSHIP PARTS COUNTER
IK014413: DEUTZ ENGINE EMISSIONS
VERMEER MODEL: «MDL_CD»
Date Issued: , 2023
Date of Expiration: , 2025
VIN:
«PRD_SRL»
VERMEER PRODUCT SAFETY DEPARTMENT
1210 Vermeer Road East
Pella IA 50219 USA
Toll Free:
800-829-0051, Ext. 7060
Telephone:
641-621.7060
Email:
productsafety@vermeer.com
One Parts Certificate redeemable per VIN included in IK004413 for compensation for kit installation. No cash value. Redeemable by unit owner only at authorized Vermeer dealership in the U.S.
Certificate expires two years from date of issue. © 2023 Vermeer Corporation. All Rights Reserved.
AFFECTED MACHINES - IK024413
MODEL
SERIAL
NUMBER
ENGINE
SERIAL
NUMBER
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
52431
52432
52433
52434
52435
52436
52437
52438
52439
52440
52477
52478
52479
52480
52481
52482
52483
52484
52485
52486
52487
52488
52489
52490
52491
52492
52493
52494
52495
52496
52526
52527
52528
52529
52531
52532
52533
52534
52535
52536
12885566
12884897
12884890
12884891
12885565
12885564
12884776
12885563
12884774
12884894
12818616
12800188
12803895
12818084
12800187
12800384
12803896
12804683
12818603
12808266
12799291
12804684
12795994
12818612
12800189
12799293
12800386
12799290
12800186
12818609
12818602
12818597
12804690
12795996
12803890
12818600
12818604
12804691
12818613
12818083
SVC2024-002
MODEL
SERIAL
NUMBER
ENGINE
SERIAL
NUMBER
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
BC1000XL
52537
52538
52539
52540
52541
52542
52543
52544
52545
52572
52573
52575
52576
52577
52578
52579
52580
52581
52582
52583
52584
52585
52586
52587
52588
52589
52590
52591
52606
52607
52608
52609
52610
52646
52647
52648
52649
52650
52652
52653
12818606
12828234
12818608
12818082
12799286
12799289
12818077
12803894
12818080
12818081
12818617
12818601
12799294
12799287
12799292
12818610
12818086
12828239
12804686
12828238
12815716
12818605
12799288
12828235
12818618
12803893
12800387
12803891
12803897
12795997
12800385
12804685
12815723
12818599
12818596
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TSB/Document ID: SVC2024-002
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MFR Component System:
MFR Component Subsystem:
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