Loading...

NHTSA ID Number: 10246003

Manufacturer Communication Number: PIP4964E

TSB/Document Date: 2023-12-04


Summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.


If the PDF is very large, it may not load in the preview below.

Download PDF [1.62 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Mobil 1 Advanced Full Synthetic Motor Oil 5W-30, 5 Quart
  • Mobil 1eBay logo advanced full-synthetic motor oil 5W-30 utilizes...
  • Helps protect critical engine parts for up to 10,000 miles...
  • Meets ILSAC GF-6 standards to help provide low-speed...
  • Mobil 1eBay logo is specially formulated to help remove sludge and...
  • Provides excellent internal engine heat protection (up to...
SaleBestseller No. 2
Valvoline High Mileage with MaxLife Technology SAE 5W-20 Synthetic Blend Motor Oil 5 QT
  • MaxLife Technology prevents engine breakdown with 40% better...
  • Includes seal conditioners to reduce oil consumption and oil...
  • Added detergents reduce sludge, corrosion, rust and deposits...
  • Advanced friction-fighting additives help maximize...
  • Meets or exceeds all requirements of ILSAC GF-6A, API SP...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: PIP4964E

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Bulletin No.: PIP4964E
Published date: 10/16/2023

Preliminary Information
PIP4964E SES Light With A P2097 Or P2099
Models
Brand:

Model
Years:

Model:

VIN:

Engine:

from to

Transmissions:

BuickeBay logo

Enclave

2009 - 2024

All

All 3.6 LFY, 3.6 LLT, 3.6 LY7

All

BuickeBay logo

LaCrosse 2010 - 2019

All

All 3.0 LF1, 3.0 LFW, 3.6 LFX, 3.6 LLT

All

CadillaceBay logo

ATS

2013 - 2019

All

All 3.6 LF4, 3.6 LFX, 3.6 LGX

All

CadillaceBay logo

CT4

2022 - 2023

All

All 3.6 LF4

All

CadillaceBay logo

CT5

2021 - 2024

All

All 3.0 LGY

All

CadillaceBay logo

CT6

2016 - 2020

All

All 3.0 LGW, 3.6 LGX

All

CadillaceBay logo

CTS

2004 - 2019

All

All

CadillaceBay logo

SRX

2004 - 2016

All

All 2.8 LAU, 3.0 LF1, 3.6 LFX

All

CadillaceBay logo

STS

2005 - 2011

All

All 3.6 LY7, 3.6 LLT

All

CadillaceBay logo

XT5

2017 - 2024

All

All 3.6 LGX

All

CadillaceBay logo

XT6

2020 - 2024

All

All 3.6 LFY

All

CadillaceBay logo

XTS

2013 - 2019

All

All 3.6 LF3, 3.6 LFX

All

2010 - 2024

All

All 3.6 LFX, 3.6 LGX, 3.6 LLT

All

ChevroleteBay logo Colorado 2015 - 2022

All

All 3.6 LFX, 3.6 LGZ

All

ChevroleteBay logo Equinox

2008 - 2017

All

All 3.0 LF1, 3.0 LFW, 3.6 LFX, 3.6 LLT, 3.6 LY7

All

ChevroleteBay logo Impala

2012 - 2020

All

All 3.6 LFX

All

ChevroleteBay logo Traverse 2009 - 2023

All

All 3.6 LFY, 3.6 LLT

All

GMCeBay logo

Acadia

2008 - 2024

All

All 3.6 LLT, 3.6 LGX, 3.6 LY7

All

GMCeBay logo

Canyon

2015 - 2022

All

All 3.6 LFX, 3.6 LGZ

All

GMCeBay logo

Terrain

2010 - 2017

All

All 3.0 LF1, 3.0 LFW, 3.6 LFX

All

PontiaceBay logo

G8

2008 - 2009

All

All 3.6 LY7

All

PontiaceBay logo

Torrent

2008 - 2009

All

All 3.6 LY7

All

SaturneBay logo

Outlook

2009 - 2010

All

All 3.6 LLT

All

SaturneBay logo

Vue

2008 - 2010

All

All 3.6 LY7

All

ChevroleteBay logo Camaro

3.0 LF1, 3.0 LFW, 3.6 LF3, 3.6 LFX, 3.6 LGX, 3.6
LLT

All

Supersession Statement
This PI was superseded to update model list. Please discard PIP4964D.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition / Concern
Some customers may complain of an SES light with no drivability concerns.
The technician will nd a DTC P2097 or P2099 set.

Recommendations / Instructions

Recommendations / Instructions
The most common concerns we have seenhas been related to fuel injectors.
This should be caught on initial diagnosisfor these codes.
Perform injector balance or AFIT testprior to going further.
NOTE: Fuel injector balance test not available on 2009 Acadia, Outlook, Enclave andraverse.
T
If normal SI diagnostics does not leadto a resolution for this code, then look for a small leak in the
exhaust, usually at the outlet to the engine converter
.
This leak will allow air to be pulledinto the exhaust and cause a false lean concern at the post O2
sensor. To diagnose this leak we recommend applying air to the rear of the downstream converter or
to the tail pipe on single systems @ 5psi to 8 psi.
Apply a soapy solution to the gask
et areas and the O2 boss.
Leaks in these areas that will causethe code will be larger bubbles.

Foam leaks are considered normal.

DO NOT APPLY FULL SHOP AIR as converter and engine damage can result.

If available CAC leak tester J-46091-1and adapter can be used with a modification using wire ties to
hold it to the pipe.
Or GE-52250 - Tool For Leak Testing Charge Air Cooler / Turbo System will work also.

If a leak is found in these areas alongwith gasket replacement, filing themating surface of the pipe
is suggested.
If no leaks are found at this point youshould look for a mechanical valvetrain concern such as a
sticking valve, or a lifter follower off the camshaft outof place.
This may or may not cause a misfire.

Warranty Information
The correction for this concern ma
y be one of several repairs described above.
For vehicles repaired under warranty
, please use the appropriate warranty labor operation based on
the original cause in addition to well documented straight time.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

© 2023 General MotorseBay logo. All Rights Reserved.

1


Bestseller No. 1
THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAMeBay logo and 64GB ROM, serving up to 5X faster than older MAX/MINIeBay logo/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool.
  • [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCAeBay logo AutoAuth(The 689BT only provides a login and purchase portal, and users are required to register for an FCAeBay logo account and pay a membership fee in order to perform the relevant automotive diagnostics)
  • [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
  • [Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
SaleBestseller No. 2
THINKCAR THINKSCAN 689 OBD2 Scanner, Bidirectional Scan Tool with Lifetime Free Update, 34+ Reset, 3000+ Active Test, ECU Coding, PMI, Wired All System Diagnostic Scanner for Cars, CANFD/DOIP, FCA SGW
  • 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it.
  • 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime f.r.e.e update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCAeBay logo AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
  • 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
  • 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
  • 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
SaleBestseller No. 3
THINKCAR THINKSCAN 662 OBD2 Scanner,Car Diagnostic Tool with Bidirectional Active Test,Car Scanner Engine ABS SRS Transmission,Scanner for Car with 12 Reset,CAN FD & FCA SGW,Lifetime Free Update
  • 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
  • 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
  • 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
  • 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAMeBay logo + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
  • 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...