Bulletin No.: 12213
Date: October 2013

Recall Bulletin

PRODUCT SAFETY RECALL
SUBJECT:

Brake Vacuum Micro Switch

MODELS:

2011–2012 Chevrolet Cruze
Equipped with 1.4L DOHC Turbo Engine (LUJ) and 6T40 FWD Automatic
Transmission (MH8)

CONDITION
General Motors has decided that a defect, which relates to motor vehicle safety, exists in
certain 2011–2012 model year Chevrolet Cruze vehicles equipped with a 1.4L DOHC
gasoline turbo engine (LUJ) and a 6T40 FWD automatic transmission (MH8). This enginetransmission combination requires supplemental vacuum under certain operating conditions.
An electric vacuum pump provides the supplemental vacuum, and if this is not available due to
silicon on the brake vacuum micro switch, brake assist may be intermittently reduced or lost.
Reduction or loss of brake assist will require extra pedal force and/or longer distance to bring
the vehicle to a stop, increasing the risk of a crash.
CORRECTION
Dealers are to replace brake vacuum micro switch.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to US and Canadian dealers through the GM GlobalConnect Recall
Reports, or sent directly to export dealers. Dealers will not have a report available if they have
no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
Copyright 2013 General Motors. All Rights Reserved.

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Bulletin No.: 12213

PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number
13460776

Description
Sensor Kit, P/B Boos Vac (Includes P-80 Lubricant)

Quantity/Vehicle
1

SERVICE PROCEDURE
Note: A clean work bench, cotton swab, shop towel and work gloves are required to complete
the service procedure in this bulletin. Ensure the vehicle air conditioning system is off and not
in use while performing this service procedure.
1. Remove the new micro switch from the packaging. Do NOT touch hold or squeeze the
black boot of the micro switch. Hold the micro switch by the white switch body to avoid
damaging the switch.

3610404

2. Apply P-80 lubricant to all four sides of the micro switch boot.
3. Gently wipe excess lubricant from micro switch boot using clean shop towel.
4. Place the micro switch in a safe and clean location of the work bench.
5. Ensure the transmission shift lever is in ‘P’ Park and start the engine.
6. Depress the accelerator pedal until the engine reaches 3000 rpm. Perform this step three
times.
7. Turn the engine off. Do NOT apply the brakes during or after completing this step.
8. Exit the vehicle and locate the electric vacuum pump switch.

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Bulletin No.: 12213

3610402

Note: Hold the electric vacuum pump switch housing to ensure the assembly is NOT pulled
out of the booster.
9. Unplug the electrical connector (1).

3610408

Note: Hold the electric vacuum pump switch housing to ensure the assembly is NOT pulled
out of the booster.
10. Remove the micro switch from the electric vacuum pump housing by grabbing the copper
contacts of the micro switch.
11. Discard the micro switch.

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Bulletin No.: 12213

3610403

12. Inspect the electric vacuum pump switch housing for debris. If required, clean the housing
using a cotton swab and clean shop towel.

3610405

13. Using a flash light, look inside of the micro switch housing to determine if plunger is up or
down.


If the plunger is down (3), proceed to step 14.



If the plunger is up (4), perform steps 5-8 again and then verify the plunger position.
The plunger must be down to proceed to step 14.

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Bulletin No.: 12213

3610407

Note: Hold the micro switch by the switch body to avoid damaging the switch or displacing
lubricant on the switch. The switch body has a guide on one side. Align the guide into the
groove.
14. Install the new switch into the electric vacuum pump switch housing using a small flat-blade
screwdriver and your hand. The switch will produce a “click” noise when installed correctly.

3610402

15. Install the electrical connector (1). Avoid pushing the micro switch further into the housing
when installing the electrical connector.
16. Perform Test 1 and 2. Refer to Test 1 and Test 2 in this bulletin.

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Bulletin No.: 12213

Test 1
Note: Two technicians are required to perform Test 1 and Test 2.Perform this test in a noisefree environment to properly determine if the electric vacuum pump is cycling on and off. The
second technician should listen to electric vacuum pump noise placing their head under the
hood from the left front portion of the engine compartment. Repeat steps 1-5 in Test 1 five
times to verify electric vacuum pump operation.
1. Ensure the engine is not running and the key is in the off position.
2. Deplete the booster by fully depressing the brake pedal six times. The brake pedal
should feel hard.
3. Do NOT apply the brake pedal and turn the key to the ignition on position. For vehicles
equipped with a push button ignition switch, press and hold the power button switch up
to 10 seconds with your foot off the brake pedal and transmitter in the vehicle. Ensure
the engine is off (not running).
Note: The electric vacuum pump should NOT run for more than 12 seconds. In addition, the
electric vacuum pump should run no less than 4 seconds.
4. Listen for electric vacuum pump noise from the left front portion of the engine
compartment.
5. Evaluate brake pedal feel. The brake pedal should feel normal after completing the test.
Test 2
Note: Repeat steps 1and 2 below three times to complete the test. The electric vacuum pump
should turn on, run for a few seconds, and then turn off automatically.
1. With the ignition in the on position and the engine off (not running), depress the brake
pedal slowly until you hear the pump and then release the brake pedal. For vehicles
equipped with a push button ignition switch, press and hold the power button switch up
to 10 seconds with your foot off the brake pedal and transmitter in the vehicle. Ensure
the engine is off (not running). Once the vehicle is in the Run/Start Mode, depress the
brake pedal slowly until you hear the pump and then release the brake pedal.
2. Listen for electric vacuum pump noise under the hood from the left front portion of the
engine compartment. The electric vacuum pump should run for about 3 seconds and
then turn off automatically.
17. Determine the results of the tests.


If the electric vacuum pump passes Test 1 and Test 2, no further action is required.



If the electric vacuum pump does not pass either one of the tests, the micro switch may
have been damaged during installation. Replace the micro switch with a new switch and
perform the service procedure in this bulletin again.



If the electric vacuum pump does not pass Test 1 or 2 after replacing the micro switch
for the second time, refer to Brake Booster Pump Motor Malfunction in SI to root cause
the condition. Follow diagnostic and repair information in SI. Submit the repair as a
ZREG warranty transaction type. This field action bulletin provides repair and labor time
information for replacing the micro switch only.

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Bulletin No.: 12213

CUSTOMER REIMBURSEMENT - For US
Customer requests for reimbursement of previously paid repairs for the recall condition are to
be submitted to the dealer by October 31, 2014, unless otherwise specified by state law. If
this is not convenient for the customer, they may mail the completed Customer
Reimbursement Request Form and all required documents to the GM Customer Assistance
Center.
All reasonable and customary costs to correct the condition described in this bulletin
should be considered for reimbursement. Any questions or concerns should be
reviewed with your GM representative prior to processing the request.
When a customer requests reimbursement, they must provide the following:


A completed Customer Reimbursement Request Form. This form is mailed to the
customer or can be obtained through GM GlobalConnect.



The name and address of the person who paid for the repair.



Paid receipt confirming the amount of the repair expense, a description of the repair,
and the person or entity performing the repair.

IMPORTANT: GM requires dealers to approve or deny a reimbursement request within 30
days of receipt. If a reimbursement request is approved, the dealer should immediately issue
a check to the customer and submit an appropriate warranty transaction for the incurred
expense. If a reimbursement request is denied, the dealer MUST provide the customer with a
clear and concise explanation, in writing, as to why the request was denied. The bottom
portion of the Customer Reimbursement Request Form may be used for this purpose. If the
denial was due to missing documents, the customer can resubmit the request when the
missing documents are obtained, as long as it is still within the allowed reimbursement period.
Warranty transactions for customer reimbursement of previously paid repairs are to be
submitted as required by GM Global Warranty Management. Additional information can also
be found in Warranty Administration Bulletin 11-00-89-004.
CUSTOMER REIMBURSEMENT - For Canada and Export
Customer requests for reimbursement of previously paid repairs to correct the condition
described in this bulletin are to be submitted to the dealer prior to or by October 31, 2014.
When a customer requests reimbursement, they must provide the following:
-

Proof of ownership at time of repair.

-

Original paid receipt confirming the amount of unreimbursed repair expense(s)
(including Service Contract deductibles), a description of the repair, and the person or
entity performing the repair.

All reasonable and customary costs to correct the condition described in this bulletin should be
considered for reimbursement. Any questions or concerns should be reviewed with your GM
representative prior to processing the request.

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Bulletin No.: 12213

COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in
maintaining customer satisfaction. Dealers are to ensure that these customers understand
that shuttle service or some other form of courtesy transportation is available and will be
provided at no charge. Dealers should refer to the General Motors Service Policies and
Procedures Manual for Courtesy Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9100155
9100156
9100157

Description
Replace Brake Vacuum Micro Switch
Add: Replace Brake Vacuum Micro Switch a Second Time
Customer Reimbursement Approved
Customer Reimbursement Denied - For US dealers only

Labor
Time
0.4
0.3
0.2
0.1

Net
Item
N/A
*
N/A

Customer reimbursement will close this recall. The service procedure is not required.
* The amount identified in “Net Item” should represent the dollar amount reimbursed to the
customer.
CUSTOMER NOTIFICATION – For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter
included with this bulletin).
CUSTOMER NOTIFICATION – For Export
Letters will be sent to known owners of record located within areas covered by the US National
Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify
customers using the attached sample letter.

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Bulletin No.: 12213

DEALER RECALL RESPONSIBILITY – For US and Export (US States, Territories, and
Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used
item of motor vehicle equipment (including a tire) covered by this notification under a sale or
lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject
to a recall of this type must be adequately repaired within a reasonable time after the customer
has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not adequately
repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable
allowance for depreciation. To avoid having to provide these burdensome remedies, every
effort must be made to promptly schedule an appointment with each customer and to repair
their vehicle as soon as possible. In the recall notification letters, customers are told how to
contact the US National Highway Traffic Safety Administration if the recall is not completed
within a reasonable time.
DEALER RECALL RESPONSIBILITY – All
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless
of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the dealer listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin
for your use in contacting customers. Recall follow-up cards should not be used for this
purpose, since the customer may not as yet have received the notification letter.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

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October 2013

Bulletin No.: 12213
October 2013

Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in
certain 2011–2012 model year Chevrolet Cruze vehicles equipped with a 1.4L turbo engine
and a 6-speed automatic transmission. As a result, GM is conducting a safety recall. We
apologize for this inconvenience. However, we are concerned about your safety and
continued satisfaction with our products.

IMPORTANT




Your vehicle is involved in safety recall 12213.
Schedule an appointment with your GM dealer.
This service will be performed for you at no charge.

Why is your
vehicle being
recalled?

This engine-transmission combination requires supplemental
vacuum under certain operating conditions. An electric vacuum
pump provides the supplemental vacuum, and if this is not available
due to silicon on the brake vacuum micro switch, brake assist may
be intermittently reduced or lost. Reduction or loss of brake assist
will require extra pedal force and/or longer distance to bring the
vehicle to a stop, increasing the risk of a crash.

What will we
do?

Your GM dealer will replace the brake vacuum micro switch. This
service will be performed for you at no charge. Because of service
scheduling requirements, it is likely that your dealer will need your
vehicle longer than the actual service correction time of
approximately 25 to 45 minutes.
If your vehicle is within the New Vehicle Limited Warranty, your
dealer may provide you with shuttle service or some other form of
courtesy transportation while your vehicle is at the dealership for
this repair. Please refer to your Owner Manual and your dealer for
details on courtesy transportation.

What should
you do?

You should contact your GM dealer to arrange a service
appointment as soon as possible.

Did you already
pay for this
repair?

If you have paid for repairs for the recall condition, please complete
the enclosed form and present it to your dealer with all required
documents. Working with your dealer will expedite your request,
however, if this is not convenient, you may mail the completed form
and all required documents to Reimbursement Department, PO Box
33170, Detroit, MI 48232-5170. The completed form and required
documents must be presented to your dealer or received by the
Reimbursement Department by October 31, 2014, unless state law
specifies a longer reimbursement period. Because you have
already had this condition repaired, you do not need to take your

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Bulletin No.: 12213

vehicle to your dealer for this recall.
If you have questions or concerns that your dealer is unable to
resolve, please contact the appropriate Customer Assistance
Center at the number listed below.

Do you have
questions?

Division

Number

Chevrolet
Guam
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

1-800-222-1020
65-6267-1752
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones
(TTY)
1-800-833-2438

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied
we have done our best to remedy this condition without charge and within a reasonable time,
you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at
1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov. The National
Highway Traffic Safety Administration Campaign ID Number for this recall is 13V360.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
Jim Moloney
General Director,
Customer and Relationship Services
Enclosure
GM Recall #12213