TJ26745.13.12 Service Bulletin/Repair Instructions

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
12V Battery Test Methods
TJ 26745.13.12
Issuer (Dept.)
Issue Date
Status Date
Technical Service
9/11/23
10/11/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3110

Function Description
Page
Battery
Page 1 of 5
Attachment

File Name
File Size
TJ 26745_Main Battery SN.pdf
1.3918 MB
Rows beginning with * are modified

Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:

This Technical Journal is for informational purposes, and to be used as reference material when

charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles.

To improve customer satisfaction a battery charger/maintainer MUST BE connected to the charging

posts in engine compartment while performing a schedule maintenance event, software download,

or any other service/warranty related visit.

Note: Be sure that charger is configured for the correct type of battery. Refer to the Volvo label on

the top of the battery for type information. AGM (absorbent glass mat)-type batteries will have this

clearly indicated. All other Volvo-labeled batteries can be considered “Regular Liquid” lead-acid

batteries.

AGM-type batteries are very sensitive to charging conditions:

*Please see Service Journal 25714 “Battery Charger - for use on the car, in the workshop” for

charging conditions.

Exceeding the recommended charging voltage or current can permanently damage the

battery.

*For a comprehensive list of reference material related to 12V battery charging,

maintenance, and testing, please see below:

VIDA References:

•
VIDA 311 : Battery voltage support
•
VIDA 31 : Redundant battery (1/10)
•
VIDA 31 : Main battery (1/1)
•
VIDA 31 : Battery
•
VIDA 05 : Stock Maintenance Checklist
•
VIDA PDS Pre Delivery Service
•
VIDA SW Order Note (battery support)
Technical Journal 26745.13.12

Service Journals:

•
TIE Service Journal 31145 “Battery Support”
•
TIE Service Journal 25714 “Battery Charge”
•
TIE Service Journal 26611 “Battery testing”
•
TIE Service Journal 1001983 “Battery Maintainer (9815256) Change Starting Voltage”
Technical Journals:

•
TIE Technical Journal 31543
•
TIE Technical Journal 36189
CSC Customer Symptom Codes

Code
Description
7B
Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt
AA
Starting/Engine does not start/Engine turns
AB
Starting/Engine hard to start/cranks slowly/Unsure when/at all times
AC
Starting/Engine hard to start/cranks slowly/After use
AD
Starting/Engine hard to start/cranks slowly/Cold start
BE
Starting/Engine does not start/Engine does not turn/Unsure when/at all times
BF
Starting/Engine does not start/Engine does not turn/Clicking sound at start attempt
BJ
Starting/Engine does not start/Unsure when/at all times
LM
12 V main battery/Dead battery
LN
12 V main battery/Weak or low electrical power
6J
Text window and warning symbol/Low battery
DTC Diagnostic Trouble Codes

Vehicle Type

Type
Eng
Eng

Desc
Sales Body
Gear
Steer
Model Year
Plant Chassis range
Struc Week

Range
124
2007-9999
0000001-9999999
200620-999951
134
2011-9999
0000001-9999999
201020-999951
135
2008-9999
0000001-9999999
200720-999951
136
2008-9999
0000001-9999999
200720-999951
137
2016-9999
0000001-9999999
201524-999951
138
2014-9999
0000001-9999999
201345-999951
155
2011-9999
0000001-9999999
201020-999951
156
2009-9999
0000001-9999999
200820-999951
157
2014-9999
0000001-9999999
201420-999951
224
2019-9999
0000001-9999999
201835-999951
225
2019-9999
0000001-9999999
201817-999951
Page 2 of 5
2023-10-11
Technical Journal 26745.13.12
Type
Eng
Eng

Desc
Sales Body
Gear
Steer
Model Year
Plant Chassis range
Struc Week

Range
234
2017-2017
0000001-9999999
201617-999951
235
2017-9999
0000001-9999999
201624-999951
236
2017-9999
0000001-9999999
201646-999951
238
2018-9999
0000001-9999999
201646-999951
246
2018-9999
0000001-9999999
201746-999951
256
2016-9999
0000001-9999999
201505-999951
536
2019-9999
0000001-9999999
201746-999951
SERVICE:

Main Battery Testing: SPA/CMA vehicles only

A new battery diagnostic sequence has been implemented in VIDA that can be used for any

situation where the vehicle battery needs to be checked. This includes situations with a customer

complaint and general maintenance check-ups.

The sequence can be found by following CSC fault tracing for “Electrical distribution: 12V System“

This new sequence will evaluate the battery condition based on long-term data measured by the

vehicle’s on-board battery diagnostics. If a deeper analysis of the battery is needed or if the battery

is suspected to be faulty, VIDA will guide the technician through the testing procedure and provide a

warranty authorization code should the battery need to be replaced.

Note: The VIDA diagnostic tool is the only acceptable test on SPA/CMA vehicles without a

customer complaint or for Multi-Point Inspections (MPI).

Main Battery Testing: All other vehicles + Support Battery Testing, ALL Vehicles

•
The handheld battery tester (9513212/9513030/BT3300) should be used for testing main

batteries on all non SPA/CMA vehicles and for testing support batteries on ALL vehicles. *See

Service Journal 26611 “Battery Testing” for more information.
•
Before testing battery, you MUST read out the vehicle with VIDA to ensure that there are no

current issues causing battery drain.
•
Please follow normal CSC-based fault-tracing to determine if battery testing is needed.
Note: The hand held battery tester must be set to test the appropriate type of battery: If the Volvo

label on top of the battery indicates “AGM”, then the “AGM Flat-Plate” setting should be selected.

All others should use the “Regular Liquid” setting.

The tester should also be set to the “EN” (European Normal) rating scale as indicated on the Volvo

label.

The handheld tester must ALWAYS be connected directly to the battery terminals for testing.

Connecting the negative clamp to a grounding point is not acceptable.
2023-10-11
Page 3 of 5
Technical Journal 26745.13.12

Warranty Claims:

Effective immediately, if there is not VIDA readout prior to testing, charging, and or replacing

a battery, no claim will be accepted under Warranty.

Battery tests and replacements will be covered under the New Car Warranty (01) when the vehicle is

still under Warranty, there is a demonstrable, warrantable defect and the results of the above testing

determine that replacement is necessary.

Authorization codes generated by the BT3300 tester will only be accepted on SPA and CMA

vehicles if the condition described in TJ 35924 applies.

The battery code retrieved must be provided in the repair text (refer to SMB 00-428 for repair text

requirements).

The serial number of the old and new batteries are also required to be included in the repair text for

12V Main Batteries ONLY. See the attachments for reference/location of the serial numbers. If there

is a serial number in both locations, use the number that is on the top of the battery.

The authorization code from the battery test must also be printed and attached to the hard copy of

the repair order.
VSTG OPERATION NUMBERS:

31122-2 Battery condition check

31102-3 Battery replace
VST Operation Number

VST Operation Number
Description
31122-2
Battery condition check
31102-3
Battery replace
VEHICLE REPORT:

If you experience issues charging, testing, or maintaining the battery utilizing the standards outlined

in this Technical Journal and associated resources, please submit a Support Needed vehicle report.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 4 of 5
2023-10-11
Technical Journal 26745.13.12

2023-10-11
Page 5 of 5

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