NHTSA ID Number: 10245708
Manufacturer Communication Number: IS-297 Rev A
TSB/Document Date: 2023-12-04
Summary
Process for fluid sampling
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: IS-297 Rev A
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Revisions to this document are noted
by a stripe in the left-hand margin
SUBJECT:
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 1 of 8
Oil Sampling Procedure and Fluid Analysis
OIL SAMPLING PROCEDURE
Installation of Quick Draw Valve
The most uniform samples are obtained when the transmission is in Neutral, idle speed, and at operating
temperature. To collect a sample under these conditions, POLARIS
Laboratories® offers a sampling valve that can
be installed in an oil gallery with constantly circulating fluid. Contact POLARIS
Laboratories to determine which
Push Button Sampling Valve is most appropriate for the specific transmission series.
POLARIS
Laboratories
7451 Winton Drive
PO Box 68983
Indianapolis, IN 46268
TOLL FREE: (877) 808-3750
[email protected]
The Push Button Sampling Valve is shown in Figure 1. For on-highway transmissions, refer to Figure 2, Figure 3 or
Figure 4 for recommended placement of the Push Button Sampling Valve.
Refer to Table 1 for Push Button Sampling Valve torque values. An optional remote provision for the Push Button
Sampling Valve is depicted in Figure 5.
NOTE: It may be necessary to tap into the cooler line fittings to provide accessibility.
Table 1. Push Button Sampling Valve Torque Values
Model
1000, 2000, 3000 and 4000 Series
Torque Values
10-13 N·m (7-10 lb ft)
5000, 6000, 8000 and 9000 Series
NPT
5.4-6.8 N·m (4-5 lb ft)
Straight-Thread
10-13 N·m (7-10 lb ft)
IS8372EN
6194177
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 2 of 8
CAUTION: Vehicle operating environment must be considered if permanent installation of Push Button
Sampling Valve or remote oil sample hose is desired. Vehicles that operate off-road or have low ground
clearance pose a greater risk of road/debris impact to the Push Button Sampling Valve and subsequent
transmission damage.
Fluid Sampling
Proper fluid sampling consists of the following procedure:
• The first sample data point must be from an unused, new fluid sample to establish initial levels for which
subsequent used oil samples will be compared.
• Second sample data points of used oil samples should be taken per recommendations in Table 4.
• Subsequent sample data points of used oil samples should be taken per recommendations in Table 5.
Subsequent draw of used oil samples will continue until the fluid exceeds any of the limits contained
in Table 2 and Table 3.
Once a fluid/filter change is performed, the next sample data point should occur per the recommendations in
Table 4. Subsequent sample data points should again be taken per the recommendations in Table 5 until the fluid
exceeds any of the limits contained in Table 2 and Table 3.
Extraction of Fluid Sample
To obtain a representative fluid sample, the following conditions must exist at the time the fluid sample is taken:
1. Transmission sump temperature above 60ºC (140°F) (If transmission temperature is not available, engine
must be at operating temperature).
2. Engine at idle, transmission in Neutral.
3. Vehicle wheels chocked and vehicle brakes applied.
Before attaching collection bottle, push the button on end of Push Button Sampling Valve to allow a minimum of
90mL (3 fl oz) to purge into a container. This removes prior oil/debris trapped in Push Button Sampling Valve
and/or remote oil sample hose. Once Push Button Sampling Valve and/or remote oil sample hose has been
purged, position collection bottle under the Push Button Sampling Valve output port and fill collection bottle
approximately 3/4 full or to the FILL LINE marked on the sample collection bottle.
Submission of Oil Sample:
To register the sample, go to (https://www.eoilreports.com/login) or download the Horizon Fluid Analysis Results
App from Google Play or Apple App Store on a mobile device and login to HORIZON. If you do not have a login,
follow the steps on the login screen to create a new account. Follow the steps for submitting by selecting your
account number, component ID and enter all relevant information into the form. Fill out the sample label, attach
label to the bottle, package carefully using materials supplied in the kit and send it immediately.
If there is no access to Internet or a device to submit on-line, follow the steps below to submit and enter the
information manually.
Fill out the label completely with the transmission serial number, hour meter/mileage reading, sample date, and
hours/miles accumulated on the oil. Indicate whether or not the oil was changed after the sample was taken. Attach
the label to the bottle, package carefully using materials supplied by the lab and send it immediately.
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 3 of 8
Presence of glycol contamination is analyzed. Cost of oil analysis is included in the cost of the oil analysis
kit P/N 29537805.
FLUID ANALYSIS
Transmission protection and fluid change intervals can be optimized by monitoring fluid viscosity and oxidation.
Fluid degradation is monitored by testing for viscosity and total acid number (TAN). Fluid oxidation limits are
shown in Table 2.
Table 2. Fluid Oxidation Limits
Condition
Limit
Viscosity
+/- 25% Change From New Fluid
Total Acid Number
+3.0 Change From New Fluid
Since limits are referenced from an unused oil sample, when beginning fluid analysis or repurchasing bulk oil stock,
i.e. 55 gallon drum and larger, collect a new, unused oil sample and submit for analysis. Viscosity and TAN values
measured from unused sample create the baseline that future used oil sample will be measured against.
Monitoring Contaminant Levels:
The presence of contaminants in the transmission fluid is detrimental and indicates a fluid change is necessary.
Contaminant limits are shown in Table 3.
Table 3. Contaminant Limits
Limit
Contaminant
Water
0.2% Maximum
Glycol
No Trace Allowed
Alien Fluids*
If Detected, Change Transmission Fluid
*Any fluid not meeting Allison approval. Refer to www.allisontransmission.com/Parts+Service/Approved Fluids or the latest revision of
Service Information Letter (SIL) 10-TR-99 for a listing of approved fluids.
Monitoring Wear:
Absolute maximum values are not applied to wear metals of an automatic transmission due to the many variables
present that affect concentration limits. Wear metal analysis results must be evaluated using a trendline approach.
A trendline approach plots the concentration level of each wear metal over a period of time. A line of best fit
drawn through the plotted points is considered a trendline. A minimum of 4 data points for each wear metal is
required to establish a trendline.
Concern should only occur when significant deviations in the established trendline are present. While trendline
analysis on wear metals can prove informative and useful, a transmission removal decision should not be based
solely upon the analysis. The results should be used in conjunction with other inspection procedures such as a
functional check, road test, oil sump/internal filter inspection, or elevated particle counts. A removal based solely
on wear metal analysis may result in an unnecessary teardown. Transmission removal should occur only if the
additional investigation warrants it.
If there is ever any doubt on the significance of any fluid analysis reports, or a need to react to a condition,
assistance should be sought through a servicing outlet or Allison Transmission regional office.
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 4 of 8
Table 4. Recommended Initial Fluid Sample Draw
Model
Vocation
1000 and 2000 Series
3000 and 4000 Series
TES 295®/TES 668®/TES 353
Approved Fluid
TES 389®/TES 439 Approved Fluid
Severe
15,000 miles (24 000 km)
600 hours
25,000 miles (40 000 km)
1000 hours
General
25,000 miles (40 000 km)
1000 hours
50,000 miles (80 000 km)
2000 hours
Severe *
5000 miles (8000 km)
200 hours
25,000 miles (40 000 km)
1000 hours
General **
15,000 miles (24 000 km)
600 hours
50,000 miles (80 000 km)
2000 hours
5000, 6000, 8000,
and 9000 Series
250 hours
250 hours
* Severe Vocation: All Retarders, On/Off Highway, Refuse, Transit, and Intercity Coach with duty cycle greater than one (1) stop per mile.
** General Vocation: Intercity Coach with duty cycle less than or equal to one (1) stop per mile and all other vocations.
Table 5. Recommended Subsequent Fluid Sample Rates
TES 295®/TES 668®/TES 353
Approved Fluid
TES 389®/TES 439 Approved Fluid
Model
1000 and 2000 Series
250 hours
500 hours
3000 and 4000 Series
5000 miles (8000 km)
10,000 miles (16 000 km)
5000, 6000, 8000, and 9000 Series
250 hours
250 hours
NOTE: Fluid sample frequency may need to be modified due to analysis results. For example, if analysis
indicates fluid viscosity has changed by 25 percent, customer should sample at a greater frequency than
recommended in Table 5. Local conditions, severity of operation or duty cycle may require more or less
frequent fluid sample intervals that differ from the published recommended fluid sample intervals of
Allison Transmission.
Figure 1. Push Button Sampling Valve
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 5 of 8
MAIN-PRESSURE TAPS
NOTE: Inch Series Threads
434172
Figure 2. 1000 and 2000 Series
3000 SERIES™
4000 SERIES™
MAIN-PRESSURE TAP
NOTE: Inch Series Threads
MAIN-PRESSURE TAP
NOTE: Inch Series Threads
MAIN-PRESSURE TAP
NOTE: Inch Series Threads
Figure 3. 3000 and 4000 Series
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
5737594
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 6 of 8
MAIN-PRESSURE TAPS
NOTE: Inch Series Threads
5798774
Figure 4. 5000, 6000, 8000, and 9000 Series
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 7 of 8
Figure 5. Optional Remote Provision
• Recommended maximum length of hose is 3 meters (10 feet).
• Hose must not contact or have potential to contact sharp or abrading surfaces.
• Hose must be routed carefully to avoid sharp bends, kinking, pinching, cutting, or rubbing.
• The hose must not be under tension between fixed points. This is especially relevant in view of the movement
of the powerpack within the frame. "Tension" is considered to be any strain greater than the hose itself.
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
INSTRUCTION SHEET NO. 297, Rev. A
No Part Number
October 11, 2023
Page 8 of 8
• Hose must be a minimum of 203 mm (8 in.) from radiant heat sources. Heat sources are defined as engine
exhaust systems and manifolds.
• Hose should be secured every 400 mm (16 in.). Clamps must be properly sized to the OD of the hose to
avoid crushing or deforming the hose.
• Torque hydraulic fittings to manufacturer’s specifications.
Refer to Figure 2, Figure 3 or Figure 4 for placement of fitting.
Refer to Table 1 for adapter to transmission torque values.
Copyright © 2022 Allison Transmission, Inc. All Rights Reserved.
- OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
- Bidirectional Test for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
- Wide Compatibility CANFD & FCA
Autoauth: Compatible with GM, Ford
, Toyota
, Chrysler
, Honda
, Mazda
, Nissan
, Mitsubishi
, Hyundai
, KIA
with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA
cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase. - Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent Auto VIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis
- No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
- 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for Ford
, Lincoln
, Mazda
, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA
AutoAuth - OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
- 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- WHY S608 STANDS OUT:2026 Kingbolen S608 is the only scanner <200 bucks that offers powerful active tests on Engine, ABS, SRS, and Transmission systems. Offers 9 resets,Covers 110+ global brands with a 6.2'' larger touchscreen
- KINGBOLEN'S NEW BIDIRECTIONAL SCAN TOOL: As the 2026 upgraded version of S600, our Newest S608 obd2 scanner has the powerful Bi-directional Control on Engine, ABS, SRS, and Transmission systems. It can send commands to the ECUs of actuators for functional tests and work status checks, such as ABS, fuel injectors, adjusting throttle, coolant pumps, EVAP test, fuel trim reset, etc. No more Guesswork. Quickly identify problem components without teardown, get fuss-free results in seconds.
- 【9 HOT RESET SERVICES CAR SCANNER】Tired of costly mechanic trips for common resets? The Kingbolen S608 obd2 scanner lets you do it yourself, even for beginners—quickly and effortlessly! It offers 9 hot reset functions: Oil/EPB Reset, ABS Bleeding, SAS Calibration, DPF Regeneration, Injector Coding, BMS Matching, Throttle Adaptation, Gear Learning. Stop paying mechanics for 5-minute jobs. Save hundreds per year! 🚗*Function vary from vehicle models. reach us to check compatibility firstly!
- 【4 SYSTEM DIAGNOSTIC TOOL + FULL OBDII FUNCTIONS】Kingbolen S608 is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access Engine, ABS, SRS, Transmission fault codes, track live data in graphs, and onboard DTC library lookup to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars routine maintenance to avoid costly repairs, a breakdown, or even a crash.
- 【NEW CAN FD, FCA
/RENAULT SGW, 140+ BRANDS】Kingbolen S608 scanner for car supports 140+ vehicle brands, 100,000+ models, 28 languages and can be used worldwide. S608 stays up-to-date with modern vehicles, allows secure access to 2017+ FCA
cars and 2015+ Renault cars (📢*Need to purchase an AutoAuth/Renault account by yourself), and supports the latest CAN-FD protocol for 2019+ GM/Chrysler
, enabling 2X faster data transfer and more precise diagnostics. 🚗*Check compatibility before purchase.
This product presentation was made with AAWP plugin.
Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API




