NHTSA ID Number: 10245652
Manufacturer Communication Number: RCA-60-23-001-1
TSB/Document Date: 2023-12-01
Summary
Rivian
is initiating a customer satisfaction campaign for some 2022 R1T vehicles that may have been builtwith hydraulic suspension jounce lines that could contact the front underbody subframe panel and/or the front wheel liners. Over time the hydraulic suspension jounce lines may rub through due to this contact. As a result, the vehicle may experience a loss of hydraulic pressure, suspension sag, increased body roll, and/ or the vehicle may enter a reduced performance safe-state mode with limited speed. If the vehicle enters a reduced performance safe-state mode, there will be a notification displayed and a malfunction indicator lamp illuminated on the driver display. Rivian
will replace the front underbody panel and the front wheel liners with updated parts that will not interfere with the front hydraulic suspension jounce lines. Rivian
is launching this campaign for customer satisfaction and to ensure the quality of Rivian
vehicles.
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TSB/Document ID: RCA-60-23-001-1
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
RCA-60-23-001-1: Improved Fender Liner and Front
Subframe Underbody Panel Clearance
Rivian
is initiating a customer satisfaction campaign for some 2022 R1T vehicles that may have been built
with hydraulic suspension jounce lines that could contact the front underbody subframe panel and/or the
front wheel liners. Over time the hydraulic suspension jounce lines may rub through due to this contact. As
a result, the vehicle may experience a loss of hydraulic pressure, suspension sag, increased body roll, and/
or the vehicle may enter a reduced performance safe-state mode with limited speed. If the vehicle enters a
reduced performance safe-state mode, there will be a notification displayed and a malfunction indicator lamp
illuminated on the driver display. Rivian
will replace the front underbody panel and the front wheel liners with
updated parts that will not interfere with the front hydraulic suspension jounce lines. Rivian
is launching this
campaign for customer satisfaction and to ensure the quality of Rivian
vehicles.
Document Type
Customer Satisfaction Campaign
Bulletin
Date
November 8, 2023
Affected Region(s)
USA
Affected Model(s)
R1T
Model Year(s)
2022
Approximate Build Dates
August 2021 - December 2021
Refer to Open Containments in ServiceOS to
determine if this document applies to a specific
vehicle.
Vehicle System
60 - Exterior Attachments
Minimum Service Location
Mobile
Potentially Required Parts
Part Number
Quantity Engineering Name
Service Name/Notes
PT00550775-A
1
PANEL - UNDERBODY SUBFRAME; OFF ROAD;
FRT
Panel, Underbody, Front
Subframe
PT00112294-H
1
ASSY WHEEL LINER UPPER - FRT; LH R1
COMMON
Liner, Wheel, Front, LH
PT00112296-H
1
ASSY WHEEL LINER UPPER - FRT; RH R1
COMMON
Liner, Wheel, Front, RH
Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.
RCA-60-23-001-1: Improved Fender Liner and Front Subframe Underbody Panel Clearance, Page 1
Procedure
1. Raise and Support Vehicle (refer to service manual procedure 981020017).
2. On both sides of the vehicle: Inspect the highlighted component for a notch in the indicated area.
• If there is no notch: Replace: Panel, Underbody, Front Subframe (refer to service manual
procedure 606515010).
• If there is a notch: The underbody panel does not need to be replaced. Continue to the next
step.
RCA-60-23-001-1: Improved Fender Liner and Front Subframe Underbody Panel Clearance, Page 2
3. On both sides of the vehicle: Inspect the highlighted component for a notch in the indicated area.
• If there is no notch: Replace: Liner, Wheel, Front (refer to service manual procedure 607610010).
• If there is a notch: The fender liner does not need to be replaced. Continue to the next step.
4. Reinstall all components that were removed for access and replace all non-reusable components. Refer
to the service manual procedures referenced in this document for additional component reusability
information and torque specifications.
Labor Codes
Labor Code
Description
RCA602300100
RCA-60-23-001 not applicable
RCA602300101
Inspect front subframe underbody panel and LH and RH front fender liners, no
replacement required
RCA602300102
Inspect LH and RH front fender liners, replace front subframe underbody panel
RCA602300103
Inspect front subframe underbody panel, replace LH and RH front fender liners
RCA602300104
Replace front subframe underbody panel and LH and RH front fender liners
Contact ServiceDocumentFeedback@rivian
.com regarding labor codes and document content.
RCA-60-23-001-1: Improved Fender Liner and Front Subframe Underbody Panel Clearance, Page 3
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