NHTSA ID Number: 10245617
Manufacturer Communication Number: V871810204370421
TSB/Document Date: 2023-12-06
Summary
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction No:
2043704/21
Release date:
11/13/2023
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
All
2009 - 2024
All
All
All
All
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2043704/21
11/13/23
87-18-10
Update model year applicability.
2043704/17
11/10/22
87-18-10
Update model year applicability.
2043704/16
8/4/21
87-18-10
Update model year applicability.
2043704/15
1/26/21
87-18-10
Title correction.
2043704/1
5/25/16
V871606
Original publication.
This bulletin applies to any repair that requires replacement of the air conditioning compressor.
Technical Background
Any replacement of A/C compressors - regardless of the reason for failure - must include an ODIS GFF
cooling performance test plan (Function Test Log version) of the A/C system with documentation of the
recovered refrigerant volume performed and provided with the warranty claim.
ODIS GFF cooling performance test plan.
RobinAir or Mahle print out of the recovered refrigerant volume.
RobinAir or Mahle print out of the flush procedure.
Page 1 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction No:
2043704/21
Release date:
11/13/2023
The refrigerant flush procedure must be performed before installing a new compressor. All
documentation is mandatory and without exception should be submitted through the GFF paperless
and WISE for reimbursement. See warranty section for more information on uploading information in
WISE).
Production Solution
Not applicable.
Service
1. Before replacing the A/C compressor perform the ODIS A/C Performance Test.
The A/C performance test is located in different locations and may be titled differently for different
vehicle car lines. Pictures below are examples only.
If the HV system is disabled the cooling performance test cannot be performed and separate diagnosis
is required. The HV AC compressor must have a GFF diagnosis log with completed test plans of all
compressor related faults before replacing the HV AC compressor.
Page 2 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction No:
2043704/21
Release date:
11/13/2023
Figure 1: A/C Performance test CC, Tiguan, Golf, Golf SportWagen, Jetta SportWagen, Jetta, New
Beetle, NBC, Tiguan LWB, Atlas, Atlas CrossSport, Arteon.
Select Guided Functions from 08 A/C heating electrical control module.
Select Check cooling performance from the Guided functions menu and select perform (Figure 1).
Figure 2: A/C Performance test, Passat NMS.
Page 3 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction No:
2043704/21
Release date:
11/13/2023
Select the Test Plan tab from 08 A/C heating electrical control module.
Select self-test and locate the Check cooling performance test under the following sub menus.
Passat: Body/ Heating Ventilation-Air Conditioning/01 Systems Capable of self-diagnosis/08 Air
Conditioning-Heating Electronics/08 Subsystems marginal condition.
2. Follow prompts and complete the test plan.
3. Test result next steps,
If A/C performance test returns with no malfunctions, then no repairs are needed. The system is
operating properly.
If A/C performance test returns a malfunction, perform diagnosis and repair the system as needed.
All other applicable bulletins apply.
See Technical bulletins 2019947 (R134) and 2049039 (R1234yf) for proper cleaning of the
refrigerant circuit.
Page 4 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction No:
2043704/21
Release date:
11/13/2023
Warranty
Claim the time units accumulated from the GFF function test. Time units not to exceed a maximum of
100 TU. All documentation is mandatory and without exception and should be submitted through the
GFF paperless and WISE for reimbursement. For information on uploading documents and pictures in
WISE, go to WISE > Resource Center > Dealer Processes & Guide, select pdf file: Wise Operations
Section – Doc-IT Technical Bulletin Uploading Process Job Aid.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
All
2009-2024
All
All
All
All
SAGA Coding
Use applicable Claim Type 1)
Claim Type:
Damage
Service Number:
Code
8734
0010
Causal Part: Select Labor Operation
HST
Damage Location
--
--
01500060
Diagnostic Time 4)
GFF Time expenditure
01500060 = Actual GFF printout 100 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
YES
NO
NO
Claim Comment: Input “As per Technical Bulletin 2043704” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
Page 5 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A/C Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Transaction No:
2043704/21
Release date:
11/13/2023
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
MAHLE R1234yf A/C Service Unit
VAS581005
Or
Robinair R1234yf - ROB1234YFX
Or
MAHLE RTI4608046401
Or
Ecotechnics EEAC830BVW
R1234yf Flush Kit
RTI360831840
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 6 of 6
© 2023 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
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TSB/Document ID: V871810204370421
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MFR Component System:
MFR Component Subsystem:
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