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NHTSA ID Number: 10245613

Manufacturer Communication Number: A1323212071114_2

TSB/Document Date: 2023-12-06


Summary

This bulletin provides information for when the engine oil is too low, engine oil consumption is too high.


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TSB/Document ID: A1323212071114_2

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
13 Engine oil level too low, engine oil consumption too high
13 23 21 2071114/2 November 17, 2023. Supersedes Technical Service Bulletin Group 13 number 23-19 dated
August 31, 2023 for reasons listed below.
Model(s)

Year

A8

2019 – 2021

S8

2020 – 2023

SQ7, and SQ8

2020 – 2023

RS 6 Avant, and
RS 7

2021 – 2023

VIN Range

Vehicle-Specific Equipment

Not Applicable

4.0L Engine

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service (Updated formatting)
Revised Required Parts and Tools (Added parts table)

1

08/31/2023

Initial publication

Customer states:
• The vehicle is consuming too much engine oil.
• The engine oil level is too low.
Workshop findings:
• No visible engine oil traces/leaks are present.
Oil consumption testing (executed in ODIS) has determined oil consumption to be over the allowed limit.
• No technical reason for oil loss can be determined.

Technical Background
Change to piston ring geometry.

Production Solution
Updated piston rings introduced.

© 2023 AudieBay logo of America, Inc.
Internal

Page 1 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Service
Before attempting the repair service solution, the following training videos in AudieBay logo Knowledge Tank (AKT) must
be watched and the respective online assessments must be completed with a passing grade. Training videos can
accessed by the following links:
Part 1: STV_0709, Piston replacement on the V8 TFSI engine of the EA825 engine series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=92d4dabc-0fc7-46d3-bd26-4cbc805fcfe8/
Part 2: STV_0710, Removing and installing pistons on the V8 TFSI engine of the EA825 engine series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=1f565129-df9c-48b5-b724-9548d79e35ad/
Part 3: STV_0711, Assembling on the V8 TFSI engine of the EA825 engine series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=e6f6d8b1-0154-456b-a88e-cd8da7c4b000/
Part 4: STV_0712, Setting the valve timing on the V8 TFSI engine of the EA825 engine series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=e6f6d8b1-0154-456b-a88e-cd8da7c4b000/
Part 5: STV_0713, Removing the adhesive seals on the V8 TFSI engine of the EA825 engine series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=d3ca2496-6ec6-44da-bc32-a690630654dd/
Part 6, STV_0714, Removing, installing and cleaning the injectors on the V8 TFSI engine of the EA825 engine
series.
Link: https://www.knowledgetank.audieBay logo/page/detail/type=stv&key=10083817-5c33-4351-a9b6-5b5e1ca6928f/
After watching the training videos, the online assessment must be completed through AudieBay logo Certification and
Resource Center (CRC).

Please always follow the repair process steps outlined in the workshop manual/ELSA.
Before attempting the repair service solution, the follow steps must be completed:
• Confirm that there are no visible engine oil traces and/ or leaks present.
• Perform an oil consumption test in ODIS in order to confirm that the engine is consuming engine oil over the
allowed limit. Please refer to TSB 2059366 for additional instructions.
• Upload both GFF logs (i.e. Part 1 and Part 2) of the ODIS oil consumption test to GFF paperless.
• Confirm that oil consumption is over the allowed limit as per oil consumption test (executed in ODIS).
• Enter all of information that the ODIS tester prompts for entry, (e.g. driving profile data and Long-term memory
of trip computer data). Photos must also be taken and uploaded to DOCIT.
© 2023 AudieBay logo of America, Inc.
Internal

Page 2 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
If the conditions mentioned above are met, and the technical reason for engine oil loss cannot be determined,
proceed with replacing all 8 of the pistons and piston rings as follows:
Power Class 4 with Engine Code CXYA
• Bank 1 Pistons (piston rings included with pistons) : 0P2 107 066 L
• Bank 2 Pistons (piston rings included with pistons) : 0P2 107 065 L
Power Class 5 with Engine Codes CWWB, DWKA, DCUE, DWRB, DJPB, DWLA
• Bank 1 Pistons (piston rings included with pistons) : 0P2 107 066 M
• Bank 2 Pistons (piston rings included with pistons) : 0P2 107 065 M
Additional documentation
• A list of special tools required for this service solution (filename:
“Special_Tools_List_Piston_Replacement_EA825.pdf”)
• A replacement parts list (please use ETKA with the VIN entered in conjunction with ELSA to confirm
current replacement part revision levels, this list is only for reference) (filename:
“Sample_Replacement_Parts_Piston_Replacement_EA825.pdf”)
• Installation and removal instructions for the engine wire harness (only for reference) (filename:
“Sample_Engine_wire_harness_EA825_MLB65_A8.pdf”)
• A list describing necessary repair step in chronological order that is to be used as need in conjunction with
ELSA. (filename: “Sample_Repair_Steps_EA825.pdf”)

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

1319

Damage Code:

0010

Labor Operations:

Noise dampening pan remove+reinstall

1082 1900

See SRT with
associated
operations

Check engine oil level. Visually inspect for
tampering of oil consumption test at the oil cap,
drain plug and dipstick.

1701 3599

Max 30 TU

Engine complete remove+reinstall and
mounting on engine stand (as needed)

1001 1923

See SRT with
associated
operations

Or
1001 1924

© 2023 AudieBay logo of America, Inc.
Internal

Page 3 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Diagnostic Time:

8 Pistons remove+reinstall (as needed)

1310 2073

See SRT with
associated
operations

8 Connecting rods replace (as needed)

1340 5652

See SRT with
associated
operations

GFF

0150 0000

Time stated on
the diagnostic
protocol (200
TU Max)

Road test before the service procedure

No Allowance 0 TU

Road test after the service procedure

No Allowance 0 TU

Claim Comment:
As per TSB 2071114/2
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
A complete list of special tools required and a replacement part list can be found in the attachments of this
bulletin.
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

Power Class 4 with Engine Code CXYA
0P2107066L

Bank 1 Pistons (piston rings included with pistons)

4

0P2107065L

Bank 2 Pistons (piston rings included with pistons)

4

Power Class 5 with Engine Codes CWWB, DWKA, DCUE, DWRB, DJPB, DWLA
0P2107066M

Bank 1 Pistons (piston rings included with pistons)

4

0P2107065M

Bank 2 Pistons (piston rings included with pistons)

4

For a complete list of required tools, please review the attachment:
special_tools_list_piston_replacement_ea825.pdf included with this bulletin.
Tool Number

© 2023 AudieBay logo of America, Inc.
Internal

Tool Description

Page 4 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
VAS 6160/VAS 6150

VAS tester with the current version of ODIS (Windows 10)

Additional Information
All part and service references provided in this TSB (2071114) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 AudieBay logo of America, Inc.
Internal

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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