NHTSA ID Number: 10245608
Manufacturer Communication Number: A0123952067767_6
TSB/Document Date: 2023-12-06
Summary
This Pending Service Solution requests that technicians create a record in the Pending Service Solutions database in instances where the MIL/EPC light is illuminated with various warnings or poor performance; P060C00 is stored.
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TSB/Document ID: A0123952067767_6
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Technical Service Bulletin
01 PSS MIL / EPC light on, various warnings or poor performance - P060C00 stored in ECM - V6 TFSI
01 23 95 2067767/6 November 17, 2023. Supersedes Technical Service Bulletin Group 01 number 23-56 dated
April 17, 2023 for reasons listed below.
Model(s)
Year
Q7, and Q8
2019 – 2022
SQ7, SQ8, and
RS Q8
2020 – 2022
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised header (Updated ECM code, Model Years)
5
04/17/2023
Revised header (Updated ECM code)
4
03/15/2023
Revised header (Updated Model years)
This bulletin only applies to Q7 MY 2020 – 2022 and Q8 MY 2019 – 2022.
Customer States:
• Various warning lamps are on in the instrument cluster (including MIL and/or EPC warning lamps).
• Poor performance.
Workshop Findings:
The following DTC is stored in the ECM, -J623- (address word 0001):
• P060C00: Control module internal system fault with symptom 30924.
Technical Background
There is a discrepancy in the engine control unit software.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
© 2023 Audi
of America, Inc.
Internal
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Please postpone repairs as there is currently no effective repair for the complaint described by the
customer.
1. Explain to the customer that a solution is expected to be available by the end of the 4th quarter of 2023
(subject to change) and that no repairs are necessary at this point. This is a rare occurrence, but if it happens
again, please explain to the customer that, an ignition cycle (i.e. shut off the vehicle and restart) after coming
to rest will restore full vehicle and/ or engine performance. Do not replace any components for this condition
since this will not resolve the customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
This TSB is informational only and not applicable to any Audi
Warranty.
Additional Information
All parts and service references provided in this TSB (2067767) are subject to change and/or removal.
©2023 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi
of America, Inc.
Internal
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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