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NHTSA ID Number: 10245583

Manufacturer Communication Number: 23-DS-002G

TSB/Document Date: 2023-11-30


Summary

When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. • Transfer case actuator DTC codes P196000, P195800, or P195513


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TSB/Document ID: 23-DS-002G

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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DRIVESHAFT AND
AXLE

23-DS-002G

NOVEMBER 2023

GV70 (JK1)
G90 (RS4)

TRANSFER CASE ACTUATOR DIAGNOSIS AND REPLACEMENT
This TSB supersedes 23-DS-001G-1 to add the G90 (RS4), expand the applicable vehicles
production dates, and include updated actuator dates.
Description: When servicing any of the specified vehicles below with the corresponding DTCs, follow
the step-by-step procedures in this bulletin.
• Transfer case actuator DTC codes P196000, P195800, or P195513

Applicable Vehicles:
• 2022-23MY GV70 (JK1) produced from 03/10/2021 – 06/15/2023 (VIN begins with “KMU”)
• 2024MY GV70 (JK1A) produced from 05/16/2023 – 09/20/2023 (VIN begins with “5NM”)
• 2023MY G90 (RS4) produced from 10/07/2022 to 06/20/2023

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

Table of Contents
Warranty Information: ........................................................................................ 2
Parts Information: .............................................................................................. 3
Service Procedure:............................................................................................. 4
Transfer Case Actuator Replacement ........................................................... 4

i

Information

“JK1” refers to both JK1 (Korean) and JK1A (USA).

Warranty Information:

GV70 (JK1)
G90 (RS4)
G90 (RS4)
w/ e-Super
Charger

47892F03

47892F04

TRANSFER CASE
ACTUATOR
REPLACEMENT

1.5 M/H
47899-4G300

I3A

ZZ3

1.8 M/H

NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: This TSB includes Repair validation photos. Op times including VIN, Mileage, and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.

TSB #: 23-DS-002G

Page 2 of 7
SUBJECT:

Parts Information:

47899-4G300

Transfer Case
Actuator

28751-3J000

Front Exhaust
Gasket
(to catalyst)

28751-2S000
28751-T1100

GV70
(JK1) and
G90
1 each
(RS4)
Confirm date on actuator label is
06/05/2023 or after upon receipt.
GV70
(JK1) and
G90
(RS4)
GV70
(JK1)

Rear Exhaust
Gasket
(to exhaut muffler)

G90
(RS4)

49129-B1100

2 each

2 each

GV70
(JK1)

4 each

G90
(RS4)

3 each

Front Propeller
Shaft Bolts
(to front differential)
49319-3M000

49319-T6100
49319-T1000

GV70
(JK1)

Rear Propeller
Shaft Bolts
(to transfer case)

G90
(RS4)

TF 0870B
Transfer Case Oil

3 each

GV70
1 bottle
(JK1) and
G90
Only required if necessary to add
(RS4)
fluid into the transfer case.

00232-19066
(32 FL OZ,
946 mL)

TSB #: 23-DS-002G

Page 3 of 7
SUBJECT:

Service Procedure:

STUI
This TSB includes Repair validation photos. Refer to the latest Digital Documentation Policy for
requirements.

Transfer Case Actuator Replacement
1.

Confirm transfer case warning lamp is displayed
in the cluster.
If any of the following DTCs are present,
P196000, P195800, or P195513, continue with
transfer case actuator replacement.
If other DTCs are present, follow the shop
manual for repairs.

2.

Lift the vehicle to remove the transfer case (A).
A
Refer to the applicable shop manual.
4 Wheel Drive (AWD) System → Transfer
Assembly → Transfer Case Assembly →
Removal

i

Information

G90 with e-Super Charger: The 48V Battery
System Assembly (B) must first be removed to
access and disconnect the negative cable on
12V battery.

B

Refer to the shop manual for removal and
installation procedures.
Engine Electrical System → 48V Battery
System → Battery System Assembly (BSA) →
Removal and Installation
TSB #: 23-DS-002G

Page 4 of 7
SUBJECT:

3.

Place the transfer case onto a work bench.
Rotate the transfer case to point the actuator (C)
up in a vertical position.

C

Lift the flange (D) end of the case at a 45-degree
angle.
D

NOTICE
During removal and installation of the actuator,
maintain the transfer case at a 45-degree
angle to not spill fluid. Low fluid levels may
damage the transfer case assembly.

4.

Leave the case in this position for at least 10
seconds to allow the fluid to drain from the
actuator into the case.

5.

Loosen the bolts and remove the actuator (E).
Transfer Case Actuator Tightening Torque
lb-ft

8.3

lb-in

100

N.m

11.3

E

TSB #: 23-DS-002G

Page 5 of 7
SUBJECT:

6.

Wipe the actuator seating surface (F) with a
clean cloth.
Do not allow foreign substances to enter the
case.

7.

Confirm date on the new actuator label is
06/05/2023 or after.

8.

Ensure both O-rings (G) and (H) are properly
seated on the new actuator.

F

G

H

9.

If fluid is lost, add fluid for the amount lost into
the actuator opening.

NOTICE
Using the wrong fluid specification or low fluid
levels may damage the transfer case.
Fluid Specification: TF 0870B, Transfer Case
Oil
Part Number: 00232-19066
Transfer Case Fluid Capacity: 270mL
10. Install the new actuator.

TSB #: 23-DS-002G

Page 6 of 7
SUBJECT:

11. Before reinstalling the transfer case assembly,
take a photo.

STUI

I

Using STUI, take a clear photo of the
installed actuator with the last 6 digits of
the VIN and the date of repair on a piece
of paper. The manufacture date on the
actuator (I) must be clearly visible. See
example shown to the right.
Upload the photo to STUI.

12. Install parts in the reverse order of removal.
Refer to the applicable shop manual for
tightening torque specificaitons.

J

K

Front propeller
shaft to front
differential

Rear propeller shaft
to transfer case

NOTICE
The following new parts must be used during
reassembly. Use the above Parts Information
table, shop manual, and parts catalog to
ensure the correct parts are used.



Front Propeller Shaft Bolts (I) to front
differential
Rear Propeller Shaft Bolts (K) to transfer
case
Rear Exhaust Gasket (L) to exhaust muffler
Front Exhaust Gasket (M) to catalysts

M

L

Reusing parts will not provide the correct
clamping force and can cause the exhaust to
leak.
13. The service procedure is now complete.

TSB #: 23-DS-002G

Page 7 of 7
SUBJECT:

1


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