Technical Service Bulletin
55 Trunk lid tension spring mounting clip broken
55 23 82 2071955/1 November 1, 2023.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6 allroad, and
RS 6 Avant

2022 – 2024

All

Not Applicable

Condition
Customer states:
• The trunk lid does not open on its own.
Workshop findings:
• There is no assist from the trunk lid tension spring(s) during opening.
• The tension spring mounting clip(s) are loose/broken.
• The tension spring(s) are unhooked on body side.

Technical Background
The force of the trunk lid tension spring was increased by adding an additional coil. By adding a coil, the rotational
direction of the mounting clip was turned by 180°. Due to this change, the mounting clip can break if it is subjected
to lateral forces from the tension spring.

Production Solution
The tension spring mounting clip will be rotated by 180°.

Service
1. Replace the affected trunk lid tension spring(s) according to: Elsa>>Repair manual>>Body>>Body
Exterior>>55 Hood, Lids>>Rear Lid>>Tension Spring, Removing and Installing.
2. Before installing the new tension spring(s), check if the mounting clip installation is correct. The
closed end of the spring clip has to be looped around the spring to the long side of the spring (Figure
1, 2). If the clip installation is incorrect, rotate the mounting clip on the spring by 180° prior to
installation.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 1. Spring clip installed incorrectly. Closed loop on short side of tension spring.

© 2023 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 2. Spring clip installed correctly. Closed loop on long side of tension spring.
3. After reinstalling all parts removed, check operation of trunk lid.

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

5595

Damage Code:

0010

Labor Operations:

Rear trunk spring remove+reinstall

5595 1900

See SRT with
associated
operations

or

© 2023 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Diagnostic Time:

Claim Comment:

2 Rear trunk spring remove+reinstall

5595 2000

See SRT with
associated
operations

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2071955/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual

See ETKA/ELSA

4K5827665A

Spring

01 or 02

Additional Information
All parts and service references provided in this TSB (2071955) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.