NHTSA ID Number: 10245465
Manufacturer Communication Number: L-SB-0049-23
TSB/Document Date: 2023-11-27
Summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus
. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to input their dealer information and set the service reminder on the Navigation Screen before delivery. By doing this, customers will be reminded to return to your dealership for service. (See Page 2 of the IS 300/350/500 PDS Check Sheet ?Set Dealer and Service Reminder.?) This bulletin contains the PDS procedures that apply specifically to the 2024 model year IS 300, IS 350 and IS 500. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the IS 300/350/500 PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
L-SB-0049-23
October 13, 2023
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2024
IS300, IS350, IS500
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Lexus
. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to input their dealer information and set the service reminder
on the Navigation Screen before delivery. By doing this, customers will be reminded to return to
your dealership for service. (See Page 2 of the IS 300/350/500 PDS
Check Sheet “Set Dealer and Service Reminder.”)
This bulletin contains the PDS procedures that apply specifically to the 2024 model year IS 300,
IS 350 and IS 500. To properly perform a complete PDS, you must complete all procedures
contained in this TSB as well as the IS 300/350/500 PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
Page 1 of 13
L-SB-0049-23
October 13, 2023
Page 2 of 13
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
Table of Contents
Warranty Information ............................................................................................................ 3
Required Tools & Equipment ................................................................................................ 3
D/C Cut Fuse Installation ...................................................................................................... 4
Front License Plate and Mounting Bracket Installation* ........................................................ 5
Front Emergency Towing Eyelet Removal and Hole Cover Installation ................................. 7
Front Wheel Opening Extension Pad Installation .................................................................. 9
Installation of Rubber Body Plugs ....................................................................................... 10
Installation of Wheel Ornament (F Sport Models) ............................................................... 11
Tire Pressure Warning System (TPWS) Initialization .......................................................... 12
Steering Sensor Zero Point Calibration* ............................................................................. 12
Memorize Steering Angle Neutral Point* ............................................................................. 12
Dealer Contact Information for Call Dealer Head Unit Function* ......................................... 12
Deletion of Vehicle Alert History ......................................................................................... 13
Deletion Procedure ....................................................................................................... 13
Shift Lock Release Button Cover Installation ...................................................................... 13
*If applicable.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0049-23
October 13, 2023
Page 3 of 13
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
Techstream 2.0
Techstream Lite
PART NUMBER
QTY
TSADVUNIT
ADE
Techstream Lite (Green Cable)
TS2UNIT
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ software version 2023.03.002.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
1
L-SB-0049-23
October 13, 2023
Page 4 of 13
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has been
removed at the assembly plant and temporarily stored in the blank space of the relay block in the
engine compartment. During PDS, reinstall the D/C cut fuse (30A) into its original location and
clear ALL related Diagnostic Trouble Codes (DTCs).
Figure 1.
1
3
2
1
Relay Block
3
2
Remove the D/C Cut Fuse (30A)
Install the D/C Cut Fuse (30A) (Original Location)
NOTE
With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
that there are NO malfunctions.
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to L-SB-0016-23 Battery Maintenance During PDS for battery
maintenance information.
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0049-23
October 13, 2023
Page 5 of 13
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate mounting bracket and two self-tapping screws are stored in the vehicle at
the assembly plant. Follow this procedure to install the front license plate mounting bracket and
front license plate in states where it is required by law.
1. Align holes “A” of the mounting bracket
with the dimples on the radiator grille.
Mark the location of holes “B” on the
radiator grille.
Figure 2.
B
NOTE
Holes “A” are used for installation of the
mounting bracket to the radiator grille.
Holes “B” are used for the installation of
the front license plate to the
mounting bracket.
A
3
c
2. Drill two relief holes with a diameter of
10 mm (0.39 in.) at the hole “B” marks on
the radiator grille to prevent the license
plate retaining bolt end from contacting the
radiator grille.
2
1
c
NOTICE
Do NOT predrill holes into the
radiator grille.
Do NOT drill dimples on the
radiator grille.
1
Mounting Bracket
2
Dimples
3
Mark and Drill Hole
© 2023 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0049-23
October 13, 2023
Page 6 of 13
2024 IS 300, IS 350, IS 500 Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Install the mounting bracket to the
radiator grille by attaching the two selftapping screws into the dimples.
Figure 3.
1
c
NOTICE
Do NOT overtighten the
self-tapping screws.
3
c
4. Install the front license plate to the
mounting bracket using two noncorroding
bolts with the following dimensions:
2
c
1
Self-tapping Screws
2
License Plate
3
Figure 4.
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
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TSB/Document ID: L-SB-0049-23
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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