T-SB-0080-23

October 12, 2023

2024 Crown Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2024

Crown

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:





Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2024 model year Crown
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2024 model year
Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.

© 2023 Toyota Motor Sales, USA

Page 1 of 8

T-SB-0080-23

October 12, 2023

Page 2 of 8

2024 Crown Pre-Delivery Service (PDS)
Table of Contents



Warranty Information ............................................................................................................... 3



D/C Cut Fuse Installation ........................................................................................................ 3



Front License Plate and Mounting Bracket Installation* ........................................................... 4



Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation .................... 4



Installation of Rubber Body Plugs ........................................................................................... 6



Tire Pressure Warning System (TPWS) Initialization ............................................................... 7



Seating Position Control ECU Initialization .............................................................................. 7



Head Unit System Reset ......................................................................................................... 7



Dealer Contact Information for Call Dealer Head Unit Function .............................................. 7



Navigation — Set Date & Time by GPS .................................................................................. 8
*If applicable.

© 2023 Toyota Motor Sales, USA

T-SB-0080-23

October 12, 2023

Page 3 of 8

2024 Crown Pre-Delivery Service (PDS)
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

1.1

–

–

–

D/C Cut Fuse Installation

To minimize battery discharge, the D/C cut fuse (20A) has been removed and is stored in the
engine compartment relay block. Install the D/C cut fuse (20A) and confirm ALL related
Diagnostic Trouble Codes (DTCs) are cleared.
Figure 1.

2
1

3

1

Relay Block

2

Remove the D/C Cut Fuse (20A)

3

Install the D/C Cut Fuse (20A)

NOTE


With the D/C cut fuse (20A) removed, if ANY DTCs are detected when the ignition is turned on during
transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring that there
are NO malfunctions.



While the vehicle is stored at the dealership, disconnect the negative (-) battery terminal to prevent
battery discharge. Refer to T-SB-0024-23 Battery Maintenance During PDS for battery
maintenance information.

© 2023 Toyota Motor Sales, USA

T-SB-0080-23

October 12, 2023

Page 4 of 8

2024 Crown Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation

The front license plate mounting bracket and four self-tapping screws are loaded in the vehicle at
the assembly plant.
NOTICE
 Do NOT drill holes through the lower grille or overtighten the self-tapping screws.
 Perform installation according to the included front license plate mounting bracket and license
plate installation sheet.

1. Install the front license plate mounting bracket rib following the provided license plate mounting
bracket and license plate installation sheet.
2. Install the long self-tapping screws through the slotted and round holes on front license plate
mounting bracket and lower grille.
3. Insert license plate into the tabs on front license plate mounting bracket.
4. Align the holes on the license plate with the rounded holes of the front license plate
mounting bracket.
5. Install the short self-tapping screws through the holes on the front license plate mounting
bracket and license plate.

Front Emergency Towing Eyelet Removal and Hole Cover Installation

1. Remove the front emergency towing
eyelets from the front bumper by turning
them counterclockwise.

Figure 2.

HINT
If it is difficult to loosen the emergency
towing eyelets, use a steel bar.

2. Place one of the removed front emergency
towing eyelets into the luggage tray in the
luggage compartment.

1

1

HINT
Dispose of the other removed emergency
towing eyelets.

© 2023 Toyota Motor Sales, USA

Front Emergency Towing Eyelets

T-SB-0080-23

October 12, 2023

Page 5 of 8

2024 Crown Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation (continued)

3. Install the front emergency towing eyelet
hole covers, which are stored in the glove
box, onto the front bumper.

Figure 3.

A. Insert the arrow-shaped part of the
emergency towing eyelet hole cover
“A” into the eyelet hole “B” as shown.

B

B. Install the emergency towing eyelet
hole cover to the hole of the bumper.
1

A

B

A
1

A

Arrow-shaped Part

B

Eyelet Hole

1

Front Emergency Towing Eyelet Hole Cover

© 2023 Toyota Motor Sales, USA

T-SB-0080-23

October 12, 2023

Page 6 of 8

2024 Crown Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs

1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep 2A
ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according to the following instructions by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole.
B. Install two plugs in the torque box hole or rocker inner hole.
Figure 4.

1

2

z
6

3

z

5

6

1

Front Side

2

Rear Side

3

Torque Box Hole or Rocker Inner Hole

4

Rear Side Member Hole or Rocker Inner Hole

5

Rocker Inner

6

Install Plug Here (if Applicable)

z

z

z

4

z

z

NOTICE
 The installation of these plugs is required to prevent rust.
 These plugs are stored in the glove box.
 The number of plugs may vary according to production locations in the same
vehicle model.

© 2023 Toyota Motor Sales, USA

T-SB-0080-23

October 12, 2023

Page 7 of 8

2024 Crown Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization

Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire
does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using Global Techstream Software (GTS+) and select the
compensation tire pressure checkbox. Compensation pressures will display on the Health Check results
screen. Adjust the tire pressure when the tires are cold.

Seating Position Control ECU Initialization

Refer to the applicable Repair Manual for the seating position control ECU initialization procedure
(procedure 2).

Head Unit System Reset

Prior to vehicle delivery, confirm that the welcome screen with language options appears on the
head unit display when the ignition is switched to the ON position. There may be instances where
the welcome screen with language options may not properly appear on the head
unit display.
If the welcome screen showing language options is not displayed, complete the following steps:
1. Select the Settings option (gear icon).
2. Scroll down and select the Info & Security option.
3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of
the system.
4. Confirm that the welcome screen with language options is now displayed.

Dealer Contact Information for Call Dealer Head Unit Function

Refer to the Navigation System Owner’s Manual to add dealer contact information.
See section 2-8 Settings and Registration – Vehicle Settings – Setting dealer information.

© 2023 Toyota Motor Sales, USA

T-SB-0080-23

October 12, 2023

Page 8 of 8

2024 Crown Pre-Delivery Service (PDS)
Navigation — Set Date & Time by GPS

Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.

© 2023 Toyota Motor Sales, USA