Loading...

NHTSA ID Number: 10245321

Manufacturer Communication Number: PIT4911S

TSB/Document Date: 2023-11-20


Summary

Navigation Radio Radio And Integrated Center Stack


If the PDF is very large, it may not load in the preview below.

Download PDF [532.37 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Bestseller No. 1
Leadfan 7inch Car Stereo Double Din Radio Touchscreen with Backup Camera Multimedia Car Audio Support Mirror Link, Bluetooth Caller ID, FM/MP3/MP4/USB/Subwoofer,Aux Input Car Audio Receivers
  • 【High Quality Car Stereo Player】- Our double din car...
  • 【Double Din Car Stereo Phone Mirror Link】- Support...
  • 【7 inch Double Din Car Radio With Bluetooth 5.0 and FM...
  • 【Car Stereo Double Din Inputs】- USB /SD/AUX input. car...
  • 【Standard Double Din Stereo with Backup Camera】- Parking...
SaleBestseller No. 2
BOSS Audio Systems 616UAB Car Stereo With Bluetooth - Single DIN, MP3, USB, Aux-in, AM/FM, No CD DVD Player
  • DIMENSIONS: 7.94" x 3.94” x 2.28”, Mounting Dimensions...
  • FEATURES: Bluetooth (Hands-Free Calling and Wireless Music...
  • INPUTS/OUTPUTS: The USB port gives you the option to have a...
  • WHAT IS INCLUDED: Stereo, Installation Brackets, Power...
  • WARRANTY: BOSS Audio Systems provides a powerful 3-year...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: PIT4911S

Replacement Service Bulletin Number:

MFR Communication Date: 2012-09-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



File in Section:

Service Bulletin

Bulletin No.:
Date:

PIT4911S
September, 2012

PRELIMINARY INFORMATION
Subject:

TAC Part Restriction - Navigation Radio Radio And Integrated Center Stack (ICS)
Components - U.S. Dealers

Models:

2011 - 2013 BuickeBay logo Enclave, LaCrosse, Regal
2011 BuickeBay logo Lucerne
2012 - 2013 BuickeBay logo Verano
2013 CadillaceBay logo ATS, XTS
2011 - 2013 CadillaceBay logo CTS, SRX
2011 - 2013 CadillaceBay logo Escalade, Escalade ESV, Escalade EXT
2011 CadillaceBay logo STS, DTS
2011 - 2013 ChevroleteBay logo Avalanche, Camaro, Corvette, Cruze, Equinox, Malibu, Silverado,
Suburban, Tahoe, Traverse
2013 ChevroleteBay logo Sonic, Spark
2011 - 2013 GMCeBay logo Acadia, Sierra, Terrain, Yukon, Yukon XL, Yukon Denali, Yukon
Denali XL

This PI was superseded to update part number information. Please discard PIT4911R.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:
US Dealers - Effective January 1st, 2012 all of the following P/Ns below will be placed on restriction through the
General MotorseBay logo Technical Assistance Center. Please review recommendations below prior to contacting TAC at
(877) 446-8227 (US).
Important: When calling TAC, be certain to select the Navigation Radio prompt for ANY part number listed below,
regardless if it is a Nav or Non-Nav part.
Canada Dealers - This PI is for US DEALERS ONLY, please contact York Electronics directly at (888) 650-9675
(Oshawa) or (800) 361-2894 (Calgary).

Recommendation/Instructions:
For all Infotainment calls please provide the part number (PN) of the component that is currently in the vehicle.
Depending on the concern TAC may require additional information such as Map disc/card PN's, software/calibration
numbers, and testing results of previous diagnostics.
P/N

Model(s)

MY

Description

Supplier In Box

Part
Source

20939031

Acadia

11

UUM

Navigation Delphi

ESC

22739335

Acadia

11

UUM

Navigation Delphi

ESC

22822470

Acadia

12

UUM

Navigation Delphi

ESC

20939030

Acadia

11

U4H

Navigation Delphi

ESC

22739334

Acadia

11

U4H

Navigation Delphi

ESC

22822469
22884234
20856087

Acadia
Acadia
Corvette

12
12
11 & 12

U4H

Navigation Delphi

ESC

U4H

Navigation Delphi

ESC

U3U

Navigation Denso

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

UAV

Navigation Alpine

ESC

U2S

Navigation Alpine

ESC

U2S

Navigation Alpine

ESC

U2S

Navigation Alpine

ESC

U2S

Navigation Alpine

ESC

U2S

Navigation Alpine

ESC

U2R (NON XM)

Navigation Delphi

ESC

U2R, U2K

Navigation Delphi

ESC

U2T

Navigation Delphi

ESC

U3R

Navigation Denso

ESC

UUM

Navigation Delphi

ESC

UUM

Navigation Delphi

ESC

UUM

Navigation Delphi

ESC

GMQ

Navigation Delphi

ESC

GMQ

Navigation Delphi

ESC

GMQ

Navigation Delphi

ESC

GMQ

Navigation Delphi

ESC

GMT 900, GMT 900 HybrideBay logo, UUK

Navigation Denso

ESC

GMT 900, GMT 900 HybrideBay logo, UUK

Navigation Denso

ESC

GMT 900, GMT 900 HybrideBay logo, UUL

Navigation Denso

ESC

20940118
CTS

11

20968704
CTS

11

22758369
CTS

11

22790325
CTS

12

22810972
CTS

12

22854860
CTS

12

22854860
CTS
20905742
20988320
22772599
22810951
22854859
20953628
20953629
20953630
25993432
20939029
22739333
22822468
20955278
20992774
22873182
22832457
20883054
22776895
20883056

CTS
CTS
CTS
CTS
CTS
CTS
CTS
CTS
DTS
Enclave, Traverse
Enclave, Traverse
Enclave, Traverse
Escalade
Escalade
Escalade
Escalade
GMT900
GMT900
GMT900

12
11
11
11
12
12
11 & 12
11 & 12
11 & 12
11
11
11
12
11
12
12
12
11
11
11

22776896
22815130
22856825
22870863
20888136
22753355
20945803
22753356
20939032
20939033
20844561
20939028
22739332
22822467

GMT900
GMT900
GMT900
GMT900
Lucerne
Lucerne
Lucerne
Lucerne
Outlook
Outlook
STS
Enclave, Traverse
Enclave, Traverse
Enclave, Traverse

22884233

Enclave, Traverse

20913838

Cruze, Equinox, Orlando,
Regal, Terrain, Verano

22840085

Cruze, Equinox, Orlando,
Regal, Terrain, Verano

22879332

Cruze, Equinox, Orlando,
Regal, Terrain, Verano

22886728

Malibu

20968490

Equinox, Lacrosse, SRX,
Terrain, Regal, Cruze

20928305

Equinox, Lacrosse, SRX,
Terrain, Regal, Cruze

20972237

Equinox, Lacrosse, SRX,
Terrain, Regal, Cruze

22744758

Equinox, Lacrosse, SRX,
Terrain, Regal, Cruze

22755625

Equinox, Lacrosse, SRX,
Terrain

22812453

Equinox, Lacrosse, SRX,
Terrain

22826751

Equinox, Lacrosse, SRX,
Terrain

22854093

Equinox, Lacrosse, SRX,
Terrain

22872888
22866297

Volt
Volt

11
12
12
12

12345


Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bidirectional Test for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent Auto VIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner S608, 2026 Bidirectional Scan Tool for ABS/SRS/Transmission/Engine, 9 Resets Oil Brake DPF Bleed Gear Injector Throttle BMS SAS, CAN FD & FCA/Renault SGW, Lifetime Free Update
  • WHY S608 STANDS OUT:2026 Kingbolen S608 is the only scanner <200 bucks that offers powerful active tests on Engine, ABS, SRS, and Transmission systems. Offers 9 resets,Covers 110+ global brands with a 6.2'' larger touchscreen
  • KINGBOLEN'S NEW BIDIRECTIONAL SCAN TOOL: As the 2026 upgraded version of S600, our Newest S608 obd2 scanner has the powerful Bi-directional Control on Engine, ABS, SRS, and Transmission systems. It can send commands to the ECUs of actuators for functional tests and work status checks, such as ABS, fuel injectors, adjusting throttle, coolant pumps, EVAP test, fuel trim reset, etc. No more Guesswork. Quickly identify problem components without teardown, get fuss-free results in seconds.
  • 【9 HOT RESET SERVICES CAR SCANNER】Tired of costly mechanic trips for common resets? The Kingbolen S608 obd2 scanner lets you do it yourself, even for beginners—quickly and effortlessly! It offers 9 hot reset functions: Oil/EPB Reset, ABS Bleeding, SAS Calibration, DPF Regeneration, Injector Coding, BMS Matching, Throttle Adaptation, Gear Learning. Stop paying mechanics for 5-minute jobs. Save hundreds per year! 🚗*Function vary from vehicle models. reach us to check compatibility firstly!
  • 【4 SYSTEM DIAGNOSTIC TOOL + FULL OBDII FUNCTIONS】Kingbolen S608 is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access Engine, ABS, SRS, Transmission fault codes, track live data in graphs, and onboard DTC library lookup to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars routine maintenance to avoid costly repairs, a breakdown, or even a crash.
  • 【NEW CAN FD, FCAeBay logo/RENAULT SGW, 140+ BRANDS】Kingbolen S608 scanner for car supports 140+ vehicle brands, 100,000+ models, 28 languages and can be used worldwide. S608 stays up-to-date with modern vehicles, allows secure access to 2017+ FCAeBay logo cars and 2015+ Renault cars (📢*Need to purchase an AutoAuth/Renault account by yourself), and supports the latest CAN-FD protocol for 2019+ GM/ChryslereBay logo, enabling 2X faster data transfer and more precise diagnostics. 🚗*Check compatibility before purchase.

This product presentation was made with AAWP plugin.


Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...