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NHTSA ID Number: 10245223

Manufacturer Communication Number: Circ34K1_REV1

TSB/Document Date: 2023-12-06


Summary

"Transmission Control Module (TCM) Software - Updated repair steps after software update is completed. Added example photos of transmission damage. Added Canadian TSB number to reference if car returns with fault."


Verify that the oil pipe is installed correctly as
shown.

The recess on the oil pipe must fit correctly
over the rib on the housing.

Install new auxiliary hydraulic pump bolts:

Install new bolts from the repair kit
and torque to 20 Nm + 90°.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 31 of 48

Install new bolts for changeover valve and oil pipe:

Install new bolts from the repair kit
and torque to 8 Nm + 90°.

NOTE
Please note that the bolt for the oil pipe is shorter
than the two bolts for the changeover valve.

Install new filter and bolt:

Install new filter from the repair kit and
torque new bolt from the repair kit to 8 Nm
+ 90°.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 32 of 48

Remove oil seal:

Remove oil seal from clutch housing.

Prepare gearbox housing for assembly:

Clean the sealing surfaces on both housings
thoroughly.

Allow cleaner to dry completely.

Ensure there is no dirt or sealant residue left
inside the gearbox.

Ensure all oil passages are free of dirt and
residue.

Carefully press pistons for selector rods
into end position using a suitable
tool (socket, for example) if necessary.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 33 of 48

Move shift forks and into neutral
position.

NOTE
The shift forks are in the neutral position when the radius cut out on the shift forks are clearly visible in the center of
the windows of the gearbox housing.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 34 of 48

Align injection pipe correctly in housing;
guides must align precisely with
clutch housing when fitted.

Move selector forks and into neutral
position.

The two guides of the injection pipe must be
inserted precisely into the corresponding holes
in the clutch housing during
assembly.

In the event of an incorrect alignment, it will not
be possible to install the clutch housing.

When fitting the housing sections together,
you can reach through the opening
with your finger to adjust the position of the
injector pipe slightly.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 35 of 48

Install new O-ring from the repair kit.
NOTE

To aid in assembly, the O-ring can be held in place
using no more than 1 gram of Vaseline.

Check that dowel sleeves are not
damaged and are seated correctly.

Apply sealant:

Apply a bead of sealant to the gearbox
housing as shown.

Ensure sealant is applied completely around
any openings as shown in the illustration.

Pay close attention to the dowel sleeves and
“turret” . Ensure sealant is applied
completely around those openings.
NOTE

The O-ring is installed at area . Note that
sealant is only applied on the inside edge of the
housing in the area of the O-ring. Do not allow
sealant to enter the oil opening.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 36 of 48

Reassemble gearbox housing:

Reference the previously made marks and
reinstall guide pins -T40288- into the gearbox
housing (if the guide pins were previously
removed).

With the assistance of a second technician,
carefully install clutch housing on roller
bearings in gearbox housing.

When installing, pay attention to injection pipe
and selector forks and .

With minimal corrections and shaking lightly,
fit housing sections together until air gap
between housings is 0 mm.

If an air gap of 0 mm is not attained, lift clutch
housing again and check positions of
injection pipe and selector forks and
, and correct if necessary.

Again with minimal corrections and shaking
lightly, fit housing sections together until air
gap is 0 mm.

Unscrew guide pins -T40288-.

Screw in new bolts from repair kit for
housing hand tight on clutch end.
NOTE

Note the different bolt lengths:

Pink bolts = M8x38

Green bolts = M8x75
After all bolts are hand tight, torque the bolts
as follows in sequence :
o

1st stage = 20 Nm.

o

2nd stage = 90°

The gearbox can now be moved to the engine
stand for final assembly.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 37 of 48

Install new bolts from the repair kit
and torque to 20 Nm + 90°.

Install new oil guide tubes:

Lubricate new oil guide tubes lightly with
gearbox oil before installing.

Install new oil guide tubes from the
repair kit.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 38 of 48

Reinstall Mechatronic:

Installation is the reverse order of removal.

Use new bolts from the repair kit.

Tighten bolts as follows in sequence :
o

1st stage = by hand

o

2nd stage = 8 Nm

o

3rd stage = 45°

Install new cover:

Clean the sealing surface on the gearbox
housing of oil and grease.

Coat the O-ring with new gear oil.

Install new cover from repair kit in the reverse
order of removal.

Tighten new bolts from repair kit diagonally in
multiple steps and torque to 8 Nm + 60°.

Install new clamp .

Part Number

Part Description

0BH-325-147

Retaining clamp

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 39 of 48

Install new gear oil filter from repair kit:

Coat O-ring with new gear oil.

Install new gear oil filter and housing and
torque to 50 Nm.

Install dual clutch:

See ELSA Repair Manual: Repair manual >
Drivetrain > 7-Speed DSG Transmission 0GC
> 30 Clutch > Clutch > Dual Clutch, Installing

Use new circlip from repair kit.
NOTE

The dual clutch does not need to be re-adjusted; the
retaining ring can be re-used, contrary to the
information in the Repair Manual.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 40 of 48

Install new oil seals:
Reference ELSA Repair Manual: Repair
manual > Drivetrain > 7-Speed DSG
Transmission 0GC > 39 Final Drive,
Differential > Seals

NOTE
The repair kit can be used for vehicles with frontwheel drive or all-wheel drive and includes three
seals; please make sure that there is always one oil
seal left over.
AWD vehicles:

Left seal p/n = 0BH-409-400-E

Right seal p/n = 02Q-409-189-A

Reinstall bevel box:

See ELSA Repair Manual: Repair manual >
Dual
Clutch
Drivetrain
>
7-Speed
Transmission 0GC > 34 Controls, Housing >
Bevel Box > Bevel Box, Installing

Use new bolts.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 41 of 48

Replace crankshaft needle bearing:

Reference ETKA for the correct needle
bearing part number.

See ELSA Repair Manual: Repair manual >
Engine > 4-Cylinder Direct Injection (2.0L, 4V,
Turbocharger, Chain Drive, Generation III) - R
Models > 13 Crankshaft, Cylinder Block >
Crankshaft > Crankshaft Needle Bearing,
Replacing

Reinstall transmission:

See ELSA Repair Manual: Repair manual >
Drivetrain > 7-Speed DSG Transmission 0GC
> 34 Controls, Housing > Transmission,
Removing and Installing > Transmission,
Installing

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 42 of 48

Clear TCM DTC memory and perform basic settings:

Connect diagnostic tester to the vehicle.

Perform a full vehicle scan using Diagnosis.

Switch to Self-diagnosis.

Select “Basic Setting” for 0002 – Transmission electronics.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 43 of 48

Move basic setting, “[VO]_Clear_cover_plate_failure_of_auxilliary_fluid_pump” to the selection box.
o

The basic setting can be moved by double clicking the basic setting, or by clicking on arrow .

Once the basic setting is in the selection box, continue by clicking the blue forward arrow .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 44 of 48

Click in the empty “Value” box and select “not available” .

Continue by clicking the blue forward arrow .

All measured values will need to be moved to the selection box, and measured value
“[VO]_Auxilliary_transmission_fluid_pump_cover_plate_diags_number” will need to be listed first.
o

Type “fluid” in the filter box and move measured value,
““[VO]_Auxilliary_transmission_fluid_pump_cover_plate_diags_number” to the selection box.

o

Then delete “fluid” from the filter box and move all of the remaining measured values to the
selection box.

o

Once all measured values are in the selection box, click on the blue forward arrow .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 45 of 48

Click “Start” to begin the basic setting routine.

Once the basic setting is complete, the event memory entry will then be set to “intermittent” and can be
erased.

Once the fault is erased, switch to Operating Mode “Diagnosis.”

Select Guided Functions test plan, “02 – Basic Setting” .

Follow the on-screen prompts.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 46 of 48

Perform the following basic settings in sequence and follow the on-screen prompts:
o

Transmission basic setting

o

Adaptation drive of transmission

Pay close attention to the information found in the Function test guides before performing the “Adaptation
drive of transmission” basic setting.

After basic settings are complete, Proceed to Section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 47 of 48

Section D – Campaign Completion Stamp

Once the campaign has been completed,
the technician should stamp the repair
order.

Stamps are available for ordering through
the Compliance Label Ordering Portal.

Proceed to Section E

Item#: AUD4927ENG

-OR-

Item # AUD4927FRE

Section E - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2023 VolkswageneBay logo Group of America, Inc. and VolkswageneBay logo Canada. All Rights Reserved.
34K1 Page 48 of 48

1234

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TSB/Document ID: Circ34K1_REV1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

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