Customer Outreach
PO Box 8338
Saint Joseph, MO 64508

[email protected]
connect.altec.com/login

Phone 1-877-GO ALTEC
Facsimile 1-877-659-9929

IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction
with Altec products.
Thank you for your immediate attention on this important matter.

Component/Supplier Recall---CSR- 3127-A
ABS Indicator Lamp
(Navistar 23515 — NHTSA 23V-370)
Units Affected: Certain 2021 thru 2024 eMV®, HV®, HX®, LT®, MV®, RH®, and LoneStar® series
trucks built 10/05/2020 thru 05/09/2023, certain ProStar® model trucks built 10/15/2020 thru 10/14/2021,
certain 2021 thru 2024 CE Commercial buses built 10/06/2020 thru 03/16/2023, certain 2021 thru 2023
RE commercial buses built 01/06/2021 thru 12/21/2022, and certain 2022 and 2023 TC commercial buses
built 03/30/2021 through 06/10/2022 with feature code 04AZS or 04AZY (Air Brake, Anti- Lock Brake
system [ABS] with Electronic Stability Program [ESC] and Automatic Traction Control [ATC]); may not
conform to Federal Motor Vehicle Safety Standard (FMVSS) 121; ABS indicator lamp. Verify your unit is
affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
Navistar, Inc. has issued a recall on your vehicle with the VIN shown in the attached list.
Refer to the included communication from Navistar, Inc. for more information.
Customer Action: Follow the guidance in the included communication from Navistar, Inc.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 - Parts; 2 - Shop Service; 3 - Mobile Service;
4 - Technical Support; 5 - Global Rental Service Request; 6 - Chassis Repair

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
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Altec Use Only
0.0 hr
0.0 hr
NA
Not included
90
NA
NA

Description
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Altec Use Only
Part No.
-

Qty
-

Warranty
No

Released: November 6, 2023

Navistar, Inc.
2701 Navistar Drive
Lisle, IL 60532 USA
navistar.com
A NAVISTAR COMPANY

IMPORTANT SAFETY RECALL 23515

JULY 2023

NHTSA RECALL NO. 23V-370
This notice applies to your vehicle identified on the
enclosed card.
Dear INTERNATIONAL® Customer,

ACTIONS YOU SHOULD TAKE

This notice is sent to you in accordance with the requirements of
the National Traffic and Motor Vehicle Safety Act.

If you own this vehicle, please schedule an appointment with
any International® dealer to have your vehicle repaired. You can
find your nearest dealer by using the dealer locator at
https://www.internationaltrucks.com/dealer-locator or by calling 1800-448-7825.

Navistar has decided certain 2021 thru 2024 eMV®, HV®, HX®,
LT®, MV®, RH®, and LoneStar® series trucks built 10/05/2020
thru 05/09/2023, certain ProStar® model trucks built 10/15/2020
thru 10/14/2021, certain 2021 thru 2024 CE Commercial buses
built 10/06/2020 thru 03/16/2023, certain 2021 thru 2023 RE
commercial buses built 01/06/2021 thru 12/21/2022, and certain
2022 and 2023 TC commercial buses built 03/30/2021 through
06/10/2022 with feature code 04AZS or 04AZY (Air Brake, AntiLock Brake system [ABS] with Electronic Stability Program [ESC]
and Automatic Traction Control [ATC]); may not conform to
Federal Motor Vehicle Safety Standard (FMVSS) 121; ABS
indicator lamp.

REASON FOR THIS RECALL
These certain vehicles may not conform to Federal Motor Vehicle
Safety Standard (FMVSS) 121 - Specifically, the ABS indicator
lamp does not remain activated when a malfunction exists,
whenever the vehicle’s ignition switch is in the on (run) position,
and the vehicle is in motion.
RISK TO MOTOR VEHICLE SAFETY
If a fault exists with the ABS components and the lamp does not
stay illuminated when the vehicle is in motion, during an event
that requires ABS, a vehicle operator may not realize there is a
fault with the ABS system, which can increase the risk of a
vehicle crash that can result in property damage or personal
injury.

DEFECT REMEDY
The repair will involve installation of updated software for the
ABS Electronic Control Unit (ECU). Dealers have software and
instructions to repair your vehicle. The repair will be performed
free of charge and take approximately 45 minutes to complete.

If you have already paid for repairs prior to this notice that
corrected the defect, you may be eligible for reimbursement of
certain repair expenses if they occurred 05/25/2022 thru
08/03/2023. Present your original repair paperwork and proof
of payment to any IC Bus dealer and your eligibility will be
reviewed. You may also submit a claim using the enclosed
Request for Reimbursement card.
If you are the lessor of this vehicle, please forward a copy of
this notice to the lessee within ten days to comply with federal
regulations.
If you do not own this vehicle, please fill out and return mail
the enclosed card so that you will not be contacted again about
this recall.
IF YOU NEED FURTHER ASSISTANCE
If you believe that Navistar has failed to remedy the
noncompliance without charge or within a reasonable time,
please follow the procedure described in the Owner Assistance
Guide section in your Owner’s Manual or call toll free 1-800-4487825.
You may also submit a complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave,
SE, Washington, DC 20590; or call the toll free Vehicle Safety
Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov.
Navistar requests your prompt attention and patience regarding
the correction of this defect and apologizes for any
inconvenience this may cause you.

Navistar, Inc.