Loading...

NHTSA ID Number: 10245193

Manufacturer Communication Number: SB2345

TSB/Document Date: 2023-11-10


Summary

Two different types of step nose lighting units have been installed during manufacturing.  The early units (which are limited available as spare part) are provided with a LED card for the “downward” light and an optical fiber for the “upward” light. These units have a small circuit board with a resistor to reduce the 24V power supply to an operating voltage of 3V for the optical fiber (refer also to figure 1).  The new units have an optical fiber for both the “downward” and “upward” light, and do not have a circuit board to reduce the voltage supply. These lighting units may not be connected directly to a 24V power supply but must be used together with special controllers. Failure to do will cause the immediate irreversible breakdown of the lighting unit due to overvoltage! Please also note that the “downward” light on new units is less bright. This service bulletin provides you with information on how the new step nose lighting units are connected to the vehicle wiring.


SERVICE BULLETIN
SB2345
ADDRESSEES

: Owners and operators of coaches listed under “Application”
ABC Customer Care and Parts Source

VEHICLE MODEL

: TD925

SYSTEM/SUBSYSTEM

: 10.66 Body and accessories – Interior lighting equipment

BULLETIN TYPE

: Service information

DATE

: September 27th, 2023

SUBJECT

: Step nose lighting

TERMS & CONDITIONS

: This service bulletin does not entitle to any reimbursement.

APPLICATION:
This service information bulletin is applicable to TD925 coaches with step nose lighting.

INTRODUCTION:
Two different types of step nose lighting units have been installed during manufacturing.
 The early units (which are limited available as spare part) are provided with a LED card for the
“downward” light and an optical fiber for the “upward” light. These units have a small circuit
board with a resistor to reduce the 24V power supply to an operating voltage of 3V for the
optical fiber (refer also to figure 1).
 The new units have an optical fiber for both the “downward” and “upward” light, and do not have
a circuit board to reduce the voltage supply. These lighting units may not be connected
directly to a 24V power supply but must be used together with special controllers. Failure
to do will cause the immediate irreversible breakdown of the lighting unit due to
overvoltage! Please also note that the “downward” light on new units is less bright.
This service bulletin provides you with information on how the new step nose lighting units are
connected to the vehicle wiring.

LED card as
“downward”
lighting

Circuit board
with resistor
for “upward”
lighting

Figure 1: Identification of early step nose lighting unit

Continued on next page.
SB2345_USA_en_2023-09-27

Page 1 of 9

STRUCTURE OF STEP NOSE LIGHTING:

FRONT STAIRS
Figure 2A: Step nose lighting on front stairs

REAR STAIRS

Figure 2B: Step nose lighting on rear stairs

MATERIAL FOR FRONT STAIRS:
VH reference
11241232
11241243
11193132
11432868
11432859
11232686

Description
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit

Number in figure 2A
1
2
3
4
5
6

Qty
1
1
1
1
1
2

11382450
11382452
10988784
10988783
11134561
11135287
11135288

Controller, POWERLED (6-pin/12-pin connector plugs)
Controller, RGB (6-pin/21-pin connector plugs)
Connector socket, 6-pin, blue
Connector socket, 12-pin, green
Connector socket, 21-pin, brown
Connector terminal, female (0.5-1 mm2)
Connector terminal, female (1.5-2.5 mm2)

7
8
-

2
1
3
2
1
20
14

10704221
660768502
660768501
660766313
660766300
660766406
660766405

Floating diode
Connector plug, 1-pin, white
Connector socket, 1-pin, white
Connector terminal, male (0.75-1.5 mm2)
Connector terminal, female (0.75-1.5 mm2)
Connector terminal, male (4-6 mm2)
Connector terminal, female (4-6 mm2)

-

2
2
2
2
2
2
2

-

#
#

11357365
Cleaner
11357370-03500 Adhesive tape


The numbers listed under “Qty” are for a “full” installation
Material may be purchased through regular channels.
Parts/Waste disposal: discard old material according to applicable environmental regulations.
Continued on next page.
SB2345_USA_en_2023-09-27

Page 2 of 9

MATERIAL FOR REAR STAIRS:
VH reference
11241253
11251661
11234048
11295309
11285569
11233882
11232686

Description
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit
Step nose lighting unit

Number in figure 2B
1
2
3
4
5
6
7

Qty
1
1
1
1
1
1
1

11382450
11382452
10988784
10988783
11134561
10988794
11135288

Controller, POWERLED (6-pin/12-pin connector plugs)
Controller, RGB (6-pin/21-pin connector plugs)
Connector socket, 6-pin, blue
Connector socket, 12-pin, green
Connector socket, 21-pin, brown
Connector terminal, female (0.5-1 mm2)
Connector terminal, female (1.5-2.5 mm2)

8
9
-

1
1
2
1
1
16
14

10704221
660768502
660768501
660766313
660766300
660766406
660766405

Floating diode
Connector plug, 1-pin, white
Connector socket, 1-pin, white
Connector terminal, male (0.75-1.5 mm2)
Connector terminal, female (0.75-1.5 mm2)
Connector terminal, male (4-6 mm2)
Connector terminal, female (4-6 mm2)

-

2
2
2
2
2
2
2

-

#
#

11357365
Cleaner
11357370-03500 Adhesive tape


The numbers listed under “Qty” are for a “full” installation.
Material may be purchased through regular channels.
Parts/Waste disposal: discard old material according to applicable environmental regulations.

JOB REQUIREMENTS:
1. Technician’s expertise and job supporting information:
This job has to be carried out by an experienced automotive electrician.
2. Special tools, equipment or services:
This job requires the use of an appropriate terminal crimping tool and soldering equipment.

PREPARATIONS:


Park the coach safely, apply the parking brake, stop the engine, switch off all systems and turn
off the battery master switch.
Install a “DO NOT OPERATE” warning message on the instrument panel.
Read the entire procedure before beginning to work.

WARNING!
Observe safe shop practices at all times.
Continued on next page.
SB2345_USA_en_2023-09-27

Page 3 of 9

PROCEDURE:
Step
1
2
3
4

Action
Remove the defective nose lighting unit as explained in “STEP 1 IN DETAIL”.
Install the new nose lighting unit as explained in “STEP 2 IN DETAIL”.
Verify the operation of the step nose lighting system.
Replace the access panel.

STEP 1 IN DETAIL: To remove a defective step nose lighting unit
Step
1.1


Action
On the front stairs: remove the access panel of the compartment located in
the first step (refer to figure 2A) to gain access to the controllers.
On the rear stairs: remove the access panel of the compartment located in
the fifth step (refer to figure 2B) to gain access to the controllers.

Figure 3: Location of step nose
lighting controllers in first step
compartment of front stairs
(example)

1.2
1.3
1.4

Cut the cable ties securing the extension cable.
Remove the step nose lighting unit fixing screws and carefully pull loose the with
adhesive tape mounted defective unit.
Cut-off the wires of the extension cable near the soldering joints under the step
nose lighting unit.

STEP 2 IN DETAIL: To install a new step nose lighting unit
Step
2.1
2.2

Action
Thoroughly clean the step nose using cleaner 11357365 or similar product.
Solder the wires of the new lighting unit to the extension cable as indicated in
table 1. Provide a durable and watertight connection.
Table 1: To connect extension cable to step nose lighting unit
Extension cable
White (W)
Black (Z)
Brown (BR)
Blue (B)
Yellow-green (GE-GN)
Gray (GS)

Wire at lighting unit
White (- POWERLED)
Brown (+ POWERLED)
White (RGB GROUND)
Yellow (RGB BLUE)
Green (RGB GREEN)
Brown (RGB RED)

Continued on next page.
SB2345_USA_en_2023-09-27

Page 4 of 9

2.3

Install the new step nose lighting unit with adhesive tape and secure with fixing
screws.

HOW TO CONNECT CONTROLLERS TO VEHICLE HARNESS?

Figure 8 shows the wiring harness of the step nose lighting at the front stairs. The wiring
harness is connected in such a way that the “upward” light of all step noses illuminates “red”
and the “downward” light illuminates “white” when the front door is open. If the front door is
closed, only the upper step nose will illuminate: “upward” light illuminates “blue”, downward”
light illuminates “white”.
Figure 9 shows the wiring harness of the step nose lighting at the rear stairs. The wiring
harness is connected in such a way that the “upward” light of all step noses illuminates “red”
and the “downward” light illuminates “white” when the rear door is open. If the rear door is
closed, the “upward” light of the three upper steps illuminates “blue” and the downward” light of
all steps illuminates “white”.

NOTE: You can choose another color for the “upward” light by connecting another (that the gray
wire) of the extension cable to the “RGB” controller. For green light, connect the yellow-green (GEGN) wire to the “RGB” controller. For blue light, the “blue” wire. For yellow light, the yellow-green
(GE-GN) and the gray (GS) wires.
Table 2: Output 21-pin connector plug on RGB controller

Figure 4
Pin
1, 2, 3, 5, 6
4, 10, 16
7, 13, 17
8, 14, 19
9, 15, 20
12, 18, 21

Function
Common ground
Output group 1
Output group 2
Output group 3
Output group 4
Output group 5 (18 = flashing light!)

Table 3: Output 12-pin connector plug on POWERLED controller

Figure 5
Pin
1, 3, 5, 7, 9
2, 4, 6, 8, 10

Function
Power supply (+)
Ground

Continued on next page.
SB2345_USA_en_2023-09-27

Page 5 of 9

Table 4: Input 6-pin connector plug on RGB controller

Figure 6
Pin
1
2
4
3, 5, 6

Function
24V power supply for outputs 16, 17, 19, 20, 21
24V power supply for outputs 10, 13, 14, 15, 18
24V power supply for outputs 4, 7, 8, 9, 12
Ground

Table 5: Input 6-pin connector plug on POWERLED controller

Figure 7
Pin
1, 2, 3
4, 5, 6

Function
+24V power supply
Ground

Continued on next page.
SB2345_USA_en_2023-09-27

Page 6 of 9

FRONT STAIRS

Figure 8: Wiring diagram of step nose lighting at front stairs

Continued on next page.
SB2345_USA_en_2023-09-27

Page 7 of 9

REAR STAIRS

Figure 9: Wiring diagram of step nose lighting at rear stairs

Continued on next page.
SB2345_USA_en_2023-09-27

Page 8 of 9

DISCLAIMER:
The procedures contained herein are not exclusive. Van Hool cannot possibly know, evaluate, or
advise the transportation industry of all conceivable ways in which a procedure may be undertaken
or of the possible consequences of each such procedure. Other procedures may be as good, or
better, depending upon the particular circumstances involved.
Each carriereBay logo who uses the procedures herein must first satisfy itself thoroughly that neither the
safety of its employees or agents, nor the safety or usefulness of any products, will be jeopardized
by any procedure selected.

INFORMATION HANDLING:
Important supplements to and modifications of the technical information not yet included in the Van
Hool manuals are communicated by means of Service Bulletins.
File the Service Bulletins at the back of your manual, in numerical order.
To make sure that you will be reminded of the Bulletins that have appeared in the meantime while
paging the manual, mark the pages concerned by hand with the Service Bulletin number.

VAN HOOL CUSTOMER PORTAL:
Consult the Van Hool customer portal for the latest service documentation. Beside the
maintenance manual, you will also find the operating manual and the spare parts catalogue of your
vehicle on the customer portal. The customer portal is accessible through www.vanhool.be, under
menu point “Service” and only with a code (password) from Van Hool. If you do not have a
password yet, request it by using the link on the Van Hool website.

SB2345_USA_en_2023-09-27

Page 9 of 9

1

Bestseller No. 1
VIABRICO 16 Gauge Wire, 16AWG Automotive Wire Electrical Wire 100FT 2 Conductor Red Black 12V/24V DC Cable LED Strips Extension for Light RC Car Speaker
2,586 Reviews
VIABRICO 16 Gauge Wire, 16AWG Automotive Wire Electrical Wire 100FT 2 Conductor Red Black 12V/24V DC Cable LED Strips Extension for Light RC Car Speaker
  • [Copper Clad Aluminum (CCA)] CCA wire offers the same signal...
  • [Wide Compatibility] Electrical wire widely used in...
  • [Low Voltage Wire] electrical wire is made of 16 AWG 100FT...
  • [Perfect Performance] Wire operating temperature rating of...
  • [Best Service] Please feel free to contact us if you have...
Bestseller No. 2
VIABRICO 14 Gauge Wire - 600FT, 100ft Spool, 6 Colors, Copper Clad Aluminium, Low Voltage, Hookup Wire Kit for Breadboard/Automotive/DIY/Battery
  • VIABRICO Wire : 14 gauge Copper Clad Aluminium wire...
  • Convenient to Use: This low voltage wire is easy to strip...
  • Perfect Performance: Wire operating temperature rating of...
  • Advantage of Copper clad aluminum: CCA wire offers the same...
  • Wide Range of Applications : VIABRICO 14 awg wire is widely...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [1.05 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SB2345

Replacement Service Bulletin Number:

MFR Communication Date: 2023-09-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABSeBay logo, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABSeBay logo Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABSeBay logo Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABSeBay logo/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABSeBay logo/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABSeBay logo Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...