McLaren Artura - HVAC Drain Hose Retention
Enhancement
SENSITIVITY: Restricted

Bulletin type:
Service Campaign
Reference number:
N/A
Campaign reference:
SCB 16 N 001
Attention:
Retailer Aftersales Managers, Retailer Service Managers, Retailer Service Advisors, Retailer
Technicians, Retailer Parts Managers
Affected vehicles:
McLaren Artura
Situation:
HVAC drain hose retention enhancement
Procedure:
Action affected vehicles during next Retailer visit. Please refer to the information outlined
in this document to complete the required work
Date:
10 October 2023

This bulletin will cover:

1. Overview
2. Parts Information
3. Procedure
4. Warranty Information
5. Affected Vehicles

1. Overview
Through continuous product quality monitoring, McLaren Automotive has identified that in certain McLaren Artura
vehicles, the Heating, Ventilation, and Air Conditioning (HVAC) drain hose may not be correctly retained. To rectify
this a rework procedure has been released to ensure the correct retention clip and insert are fitted to the hose.

McLaren Aftersales Department

1

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Image 1 HVAC drain hose location (1)
2. Parts Information The below parts are required to action this rework and can be ordered in the usual way via
Unidial 2.

Part Number

Part Description

Quantity Required

00RB110

Clamp-Stepless Ear-Oetiker-19.2-706

1

16LA761CP

Brass Tube Insert 8mm x 15mm

1

All orders should be placed as usual on Unidial 2, for any parts queries please contact our Parts Customer Service
Team:
EMEA – [email protected]
APACHI – [email protected]
AMERICAS – [email protected]
To support timely completion of Campaigns, please plan your parts ordering in line with your impacted Vehicle Parc.
Sufficient inventory in your facility to complete your vehicle Campaigns will build customer trust and promotes
customer satisfaction. In turn, we are doing everything possible to best support you with the right stock in our
central facilities so we can ship your orders quickly.

3. Procedure
To perform the required work, follow SIS instruction ‘HA-RM-06A011-01-007 – Remove/Install Hose - Water
separator drainage - HVAC’ which is attached with this document. This contains the relevant work instructions and
care points to ensure the required work is carried out to bring the vehicle up to current manufacturing standard.

4. Warranty Information
Submit a claim to the McLaren Warranty department following completion of the work, using the following details.
Description
McLaren Artura – HVAC Drain Hose Retention Re-Work

McLaren Aftersales Department

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Repair Time
0.70 hrs

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5. Affected Vehicles
Affected vehicles will be flagged in the Retailer Portal when next opening a Workshop Visit related to the vehicle.
Your Regional Aftersales Manager will also contact you with a VIN list of affected vehicles.
If you have any questions, please speak to your Regional Aftersales Manager.
The information contained in McLaren bulletins is for internal use only by McLaren Authorised Retailers and must not be published
on external websites or social media forums etc.
The McLaren data classification policy applies to all full time, part-time and fixed term employees of McLaren and all workers
including, contractors, consultants, suppliers, and third parties who have access to McLaren data and/or systems. This policy
includes all information held by, or on behalf of, McLaren in any form and all information systems/services used by, or used to store
data belonging to, McLaren.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.
All bulletins (Information/Campaign/Recall) issued by McLaren Automotive Limited (“McLaren”) are intended only for use by
technicians who have attended McLaren technical training courses. McLaren trained technicians have the equipment, tools, safety
instructions and the know how to perform the job properly and safely. McLaren bulletins are written to inform McLaren technicians
of conditions that may occur on some McLaren vehicles, or to provide information that could assist diagnosing a McLaren vehicle.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.

McLaren Aftersales Department

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