McLaren Artura – Door Stone
Protection
Enhancement
SENSITIVITY: Restricted
Bulletin type:
Reference number:
Campaign reference:
Attention:
Affected vehicles:
Situation:
Procedure:
Date:

Service Campaign
N/A
SCB 16 A 001
Retailer Aftersales Managers, Retailer Service Managers, Retailer Service Advisors,
Retailer Technicians, Retailer Parts Managers
McLaren Artura
Enhancement of door stone protection with installation of protective gurneys
Action all affected vehicles. Please refer to the information outlined in this document to
complete the required work
10 October 2023

This bulletin will cover:

1. Overview
2. Parts Information
3. Procedure
4. Warranty Information
5. Affected Vehicles

1. Overview
Through continuous product quality monitoring, it has been identified that due to the open duct concept of the door,
debris can accumulate around the High Temperature Radiator (HTR) bezel and come into contact with the lower
edge of the door causing paint abrasion. To rectify this, McLaren Automotive has released a new protective trim
addition (gurney) which should be added at the lower inside edge of both doors.

McLaren Aftersales Department
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1 Location of door gurney installation (1)
2. Parts Information
The below parts are required to complete the installation. All parts in the list below can be ordered in the usual way
via Unidial 2
Part Number

Description

Quantity Required

16AF944CP

DOOR STONE PROTECTION GURNEY LH

1

16AF961CP

DOOR STONE PROTECTION GURNEY RH

1

Re‐usable components (only replace if damaged):
Part Number

Description

Quantity Required

00RB275

CLIP‐BTN HD‐FTREE‐FTB178MOD‐NYL‐BLK

2

All orders should be placed as usual on Unidial 2, for any parts queries please contact our Parts Customer Service
Team:
EMEA – [email protected]
APACHI – [email protected]
AMERICAS – [email protected]
To support timely completion of Campaigns, please plan your parts ordering in line with your impacted Vehicle Parc.
Sufficient inventory in your facility to complete your vehicle Campaigns will build customer trust and promotes
customer satisfaction. In turn, we are doing everything possible to best support you with the right stock in our
central facilities so we can ship your orders quickly.

3. Procedure
To perform the required work, follow SIS instruction ‘HA‐RM‐03A052‐08‐010 – Remove Install Stone protection
gurney’. This contains the relevant work instructions and care points to ensure the required work is carried out to
bring the vehicle up to current manufacturing standard.

4. Warranty Information
Submit a claim to the McLaren Warranty department following completion of the work, using the following details.
DESCRIPTION
McLaren Aftersales Department
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REPAIR TIME

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McLaren Artura ‐ Door stone protection gurney installation 0.4 hrs (both
doors)
5. Affected Vehicles
Affected vehicles will be flagged in the Retailer Portal when next opening a Workshop Visit related to the vehicle.
Your Regional Aftersales Manager will also contact you with a VIN list of affected vehicles.
If you have any questions, please speak to your Regional Aftersales Manager.
The information contained in McLaren bulletins is for internal use only by McLaren Authorised Retailers and must not be published
on external websites or social media forums etc.
The McLaren data classification policy applies to all full time, part‐time and fixed term employees of McLaren and all workers
including, contractors, consultants, suppliers, and third parties who have access to McLaren data and/or systems. This policy
includes all information held by, or on behalf of, McLaren in any form and all information systems/services used by, or used to
store data belonging to, McLaren.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.
All bulletins (Information/Campaign/Recall) issued by McLaren Automotive Limited (“McLaren”) are intended only for use by
technicians who have attended McLaren technical training courses. McLaren trained technicians have the equipment, tools, safety
instructions and the know how to perform the job properly and safely. McLaren bulletins are written to inform McLaren technicians
of conditions that may occur on some McLaren vehicles, or to provide information that could assist diagnosing a McLaren vehicle.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.

McLaren Aftersales Department
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