Technical product information
Topic
Market
area

Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley

Brand
Transaction
2067955/3
No.
Level
EH
Status
Approval
Release
date
Event memory entries

Diagnostic address
Event memory entry
Fault type Fault status
005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction
static
005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction
Intermittent
New customer code
Object of complaint
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device
functions -> raise display
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device
functions -> retract display

Vehicle data
New Continental GT
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*

MY
2018
2019
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

New Continental GTC
Sales types
Type
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*

MY
2019
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*

MY
2020
2021
2022

INTERNAL

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*

Complaint type
functionality -> without function /
defect
functionality -> defective function
sequence

Position

ZG2* 2023 E
ZG2* 2024 E

Documents
Document name
master.xml
flowchart.pdf

INTERNAL

*
*

*
*

*
*

Customer statement / workshop findings
•

Bentley Rotational Display (BRD) operational issues

•

Mechanical malfunction DTC B140107 evident within 005F

Technical background

SCBCA13S3KC073865)
CAUTION
should be referred to and conducted to remove the Veneer, dials
WARNING

CAUTION
Rep.Gr 91 (Rotating display - Manual unlock) the applicable warranty claim may be cancelled

Measure
NOTICE
1) Using ODIS carry out Guided Fault Finding (GFF) to check for the presence of DTC B140107 or any other applicable BRD related DTC’s
(Static or Intermittent)
•

Save an online protocol (First log)

•

Attempt to clear all fault codes

•

Exit GFF

•

Cycle the ignition (x3) times

•

The diagnostic log should be attached to a new or existing open DISS query

IMPORTANT: If the complaint is still evident and DTC B140107 is still present, complete the applicable test plan using ODIS
ensuring all instructions are completed
2) Carry out a 12 volt battery test - Rep.Gr 27 - Save the print out results as these may be required to be uploaded to a new or existing DISS
query
In the event the 12 volt battery voltage is not to specification, please ensure this is rectified first as this could be the
contributing factor to BRD functionality issue(s)
3) Initialise the rotating display - Refer to Rep.Gr 91 - Rotating display - To initialise

INTERNAL

•

Recheck the functionality of the BRD unit

In the event the issue is now resolved after the battery issue has been rectified, no further action is required
Or
In the event the issue is still evident continue with the remaining instructions as detailed within the attached flowchart
4) Figures 1 and 2 show an example of the display clocks and/or dials fascia unclipped)
Please note: The BRD must be removed (Rep.Gr 91) to allow visual inspection of the panel at the back of the BRD for signs
of unclipping (Figure 1)

Figure 1

2
NOTICE
5) Remove All anti creak tape from the (x4) locations shown for the Display clocks and dials fascia and Veneer fascia) as shown in Figure 3

INTERNAL

Figure 3
6) Adjust the plain veneer fascia and the dial veneer fascia as required - Refer to Rep.Gr 70 and Rep.Gr 91
7) Bearing displacement check
•

HINT: Referring to Figures 4 and 5, if there is a large gap on one side of the fascia panel and a small gap on the
opposing side or a report of clashing with driver fascia or clunking the operative should check to confirm the bearings of
the unit have not displaced as shown in Figure 6

Figure 4

Figure 5

INTERNAL

Figure 6
8) Belt drive check (Figure 7)

7
NOTICE

Warranty accounting instructions
Warranty type
110 or 910
Damage service number 91 32
Damage code
00 10
Removal and refitting of the rotating display
Labour operation code 91 32 19 01
Time
110 Time units
Diagnosis time using ODIS
Labour operation code
01 50 00 00
Time
As per ODIS log (must not exceed 50 Time units)

INTERNAL

Battery test
Labour operation code 27 06 01 00
Time
10 Time units

Parts information
In the event that the rotating display and control module were replaced within the applicable warranty period, please ensure that both parts are
returned for analysis
However
In the event that only the control module was replaced please return the control module only for analysis

INTERNAL

INTERNAL

Confirm symptom is relevant for TPI.
DTC B140107 Mechanics of display unit 1 for multimedia system
mechanical malfunction is evident within 005F.
AND/OR
Bentley Rotational Display (BRD) operational issues.
See Measure Step 1

Is VIN later
than
SCBCA13S
3KC073865
?

NO

Go to TPI
2065897/-

YES
Is VIN later
than
SCBCG2ZG
3RC012498
?

YES

Check 12
volt battery
voltage?
Measure
Step 2
OK
See Measure Step 3
Initialise the rotating
display – Refer to Rep
Gr 91

NOK

Re-charge 12v battery
& re-test.

Note: for the BRD to rotate
it must be correctly balanced.
For example screen, plain &
gauge fascia's fitted.
x1 Balance weight removed
for E revision screen &
chrome pinstripe fascia's.

INTERNAL

Does the
BRD now
rotate?

YES

Update & close DISS
ticket if applicable.

NO
Remove driver &
passenger fascia's.

Does BRD
rotate with
above
removed?

Remove anti creak tape &
re-set fascia's.
Refer to Rep.Gr 70.
YES

Update & close DISS
ticket if applicable.

NO
Remove switch pack.

Does BRD
rotate with
switch pack
removed?
NO
Remove BRD for inspection.
Rep.Gr 91

YES

Replace BRD.

INTERNAL

Remove anti creak tape &
re-set fascia's.

Inspect if BRD fascia’s are
unclipped and jamming
rotation?
See Measure Step 4

Refer to Rep.Gr 70 &
Rep.Gr 91
YES

Update & close DISS
ticket if applicable.

NO
See Measure Step 5
Remove anti creak tape &
re-set fascia's.
Refer to Rep.Gr 70 &
Rep.Gr 91
See Measure Step 6
Adjust the plain faced
veneer and the dial veneer
as required.
Refer to Rep.Gr 70 & Rep
Gr 91

Replace BRD.
YES

Inspect if BRD bearings
have become unbonded?
See Measure Step 7

Replace BRD.
YES

NO
Inspect for damaged drive
belt?
See Measure Step 8
NO

Replace BRD.