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NHTSA ID Number: 10245057

Manufacturer Communication Number: 2064648.4

TSB/Document Date: 2023-11-08


Summary

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTCs within 0013 Customer Statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction


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TSB/Document ID: 2064648.4

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Technical product information
Topic
Market
area
Brand
Transaction
No.
Level
Status
Release
date

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013
Australia E04 BentleyeBay logo rest Asia and Australia (6E04),China 723 VolkswageneBay logo (Anhui) Automotive CO (6723),China 796 VWeBay logo Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 BentleyeBay logo rest Europe (6E02),Japan E03 BentleyeBay logo Japan (6E03),Korea, (South) E08
BentleyeBay logo South Korea (6E08),United Arab Emirates E06 BentleyeBay logo Middle East and Africa (6E06),United Kingdom E01 BentleyeBay logo UK
(6E01),United States E05 BentleyeBay logo USA and rest America (6E05)
BentleyeBay logo
2064648/4
EH
Released for publishing
03-Oct-2023

Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
0013 - Distance regulation B200FF0: Internal malfunction
static
0013 - Distance regulation B200FF0: Internal malfunction
Intermittent
New customer code
Object of complaint
driver assist systems, convenience features -> cruise control/ACC -> adaptive cruise
control (ACC)
vehicle service -> vehicle diagnosis -> guided fault finding
driver assist systems, convenience features -> cruise control/ACC -> adaptive cruise
control (ACC)
driver assist systems, convenience features -> cross-traffic assist system
driver assist systems, convenience features -> cruise control/adaptive cruise controleBay logo

Vehicle data
New GT/C - New Flying Spur - Bentayga Series
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
4V1*
4V1*
4V1*
4V1*
4V1*
ZG2*
ZG2*
ZG2*

MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024
2020
2021
2022

INTERNAL

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Complaint type
functionality -> without function / defect
control units, services -> with event log
entry
functionality -> defective function
sequence
functionality
functionality

Position

ZG2* 2023 E
ZG2* 2024 E
ZV1* 2023 E

*
*
*

*
*
*

*
*
*

ZV1* 2024 E

*

*

*

Equipment combinations
PR numbers
with 8T3
or with 8T4
or with 8T8

Documents
Document name
master.xml

INTERNAL

Technical product information
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's
within 0013

Transaction No.: 2064648/4
Release date: 03-Oct-2023

Customer statement / workshop findings
Customer statement
One or numerous of the following issues are evident:

ACC Failure

Traffic Assist Failure

Safeguard Failure

Radar Malfunction

Workshop findings
One or a combination of the following DTC’s and symptom codes are evident within address 0013

B200FF0 with Symptom code(s) 1367 and/or 1313 and/or 1334 - Internal Malfunction

Technical background
In the event that one or more of the symptoms are evident in conjunction with the listed DTC and symptom code(s), the operative should refer to
the instructions within the Measure section of this TPI

Production change
Not applicable

Measure
1) Referring to Rep.Gr 45 - Replace ACC control units (J428,J850)
NOTE: Within the afore mentioned procedure there are single use items which must be replaced and not reused. Ensure that new replacements
are available prior to starting this procedure
Ensure all required Drive assist systems are calibrated as per Repair manual instruction

IMPORTANT: Radar alignment MUST ONLY be carried out once all wheels have been successfully aligned. Refer to Rep.Gr
44

Warranty accounting instructions
Warranty type - 110 or 910
Damage service number - 9163
Damage code – 0040
Alignment of applicable driver assist systems (Depending on vehicle specification)

Vehicle front + rear measured wheel alignment checked - 44 95 03 00 - 110 TU

Rear wheel camber adjust - 44 94 15 50 - 30 TU

Rear wheel track adjust - 44 93 15 50 - 30 TU

Front wheel camber adjust - 44 89 15 50 - 40 TU

Front wheel track adjust - 44 88 15 50 - 20 TU

(ACC) - Radar sensor checked + adjusted - 91 63 05 51 - 30 TU

Overhead view camera adjusted - 90 83 15 00 - 40 TU

Driver assist camera adjusted - 96 38 15 50 - 120 TU

Control unit for (Lane change assist) adjusted - 96 35 15 00 - 50 TU

Night vision system calibration - 90 80 15 50 - 40 TU

Headlamps to adjust - 94 15 16 00 20 TU

INTERNAL

Road test
Labour Operation Code 01 21 00 00
Time
50 TU
New GT/GTC and New Flying Spur
ACC control units (J428,J850) replacement
Labour operation code - 91632050
Time - 20 TU’s
Front air grilles Remove and refit
Labour operation code - 66042000
Time - 20 TU’s

Bentayga
ACC control units (J428,J850) replacement including Front air grille remove and refit
Labour operation code - 91 63 20 00
Time - 40 TU’s

Parts information
Refer to the ETKA parts catalogue

INTERNAL

1


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