NHTSA ID Number: 10244996
Manufacturer Communication Number: No. 2313.4
TSB/Document Date: 2023-11-07
Summary
Instructions on advanced technical information for the Cayenne - pre-delivery inspection. Minimum mileage requirement before customer delivery
Bulletin #: 2313.4
Advanced Technical Information
Part ID: 0101
0
9YA, 9YB – E3.II Pre-Delivery Inspection (PDI) - Minimum Mileage Requirement before
Customer Delivery
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2024
9YA, 9YB
N/A
N/A
Revision History
Revision
Release Date
Changes
0
June 23, 2023
Original document
1
June 23, 2023
Onboard Owner’s Manual Installation at PDI
2
June 30, 2023
Clarified labor times associated with additional
work
3
July 11, 2023
Removal of special Onboard Owner’s Manual
installation procedure
4
October 6, 2023
Update of Warranty
Condition
DME control unit requires > 31 miles of operation prior to customer delivery. Within 31 miles, it is possible for the
vehicle to shift from Drive (D) to Park (P) unprompted from the driver if ‘Start/ Stop’ and ‘Hold’ functions are
activated. Once the odometer mileage exceeds 32 miles, this DME issue is eliminated and the function is per design.
AfterSales
Oct 6, 2023
Page 1 of 3
Bulletin #: 2313.4
Advanced Technical Information
Part ID: 0101
0
Technical Background
DME function responsible for monitoring and controlling vehicle drive readiness requires 50 km after production for
drive functions like the ‘Start/Stop’ and ‘Hold’ functions to work as intended. Should the aforementioned condition
occur that the vehicle unexpectedly shifts to ‘Park’ without an operator prompt, then simply use the transmission’s
selector lever to shift to Drive to continue driving.
For this reason, the PDI inspection checklist for the affected vehicles includes this requirement as shown
below:
Service Information
Drive vehicle in accordance with PDI instruction to ensure at least 32 miles are on the odometer prior to
customer delivery.
Remark: Errors with installation of the Onboard Owner’s Manual are addressed as of PT4G v42.000.030.
Therefore, special instructions for installation of the Onboard Owner’s Manual have been removed.
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
2470 DME
Cause symptom:
9731 Other
Use Warranty type code 116
Use the following labor operations:
24709590
DME control unit troubleshooting*
* NOTE: Beginning October 16, 2023, the maximum time elapsed that may be claimed will be reduced from 100
TU to 50 TU. Time elapsed must still be verified by a separate identifiable time punch.
AfterSales
Oct 6, 2023
Page 2 of 3
Bulletin #: 2313.4
Advanced Technical Information
Part ID: 0101
0
Search Items
E3PA, E3.II PDI, DME, Hold Feature, Start/Stop
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6_16469
©2023 Porsche
Cars North America, Inc.
AfterSales
Oct 6, 2023
Page 3 of 3
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TSB/Document ID: No. 2313.4
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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