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NHTSA ID Number: 10244989

Manufacturer Communication Number: 23-01-073H-1

TSB/Document Date: 2023-11-07


Summary

Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. Flowchart summary of the service procedure is provided on page 2 summarized as follows: • Vehicles that do not have EV Warning Light On will only need the BMS software update. • Certain vehicles incurring EV Warning Light On and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. • Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.


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TSB/Document ID: 23-01-073H-1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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GROUP

Technical Service Bulletin

NUMBER

CAMPAIGN

23-01-073H-1

DATE

MODEL(S)

October 2023

KONA ELECTRIC
(OS EV)

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)
SUBJECT:
This TSB supersedes TSB 23-01-073H with updated part tables for 19-20 MY vehicles.

 IMPORTANT
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WEBDCS to identify open campaigns.
Description: Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV
warning light ON with DTC P1AA6 to P1AAF found stored. The Battery Management System (BMS)
software update will be performed to enhance battery diagnostics logic.
Flowchart summary of the service procedure is provided on page 2 summarized as follows:
• Vehicles that do not have EV Warning Light On will only need the BMS software update.
• Certain vehicles incurring EV Warning Light On and DTC P1AA6 found stored with Freeze Frame
Data Information Code 1=128 will only require the BMS Update.
• Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the
Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.
Applicable Vehicles (Certain):
• 2019-23MY Kona Electric (OS EV) produced from 8/28/2018 to 3/8/2023
GDS Information:
System
Event #
Description
OS EV NEW LOGIC (RDV) BMS UPGRADE
BMS
999*
* or select the latest available Event # that displays in GDS.
Warranty Information:
MODEL

OP CODE

OP NAME

CAUSAL
PART

OP TIME

Kona
Electric
(OS EV)

30D055R1

DTC (INFO CODE) CHECK AND
BATTERY MANAGEMENT
SYSTEM SOFTWARE UPDATE

375A0K4000

0.4 M/H

BSA REPLACE

Refer to
Pages 9-10

Refer to
pages 9-10

Refer to
pages 9-10

NATURE

CAUSE

I3A

ZZ3

NOTE 1: The BMS software update and if necessary BSA replace are to be submitted on the Claim
Entry Screen as "Campaign" type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing work.
NOTE 3: This TSB includes Repair validation photos. Op times including VIN, Mileage, and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 4: Each BSA replacement labor op code will include reimbursement for bolts, washers, and
coolant. Please refer to TSB 23-EV-001H parts information chart for the applicable part numbers.'
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair

SUBJECT

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)

Service Procedure:

STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
Table Of Contents:
Section
Pages
A
4-5
B
6-8
C
8-10

Description
DTC CHECK
BMS SOFTWARE UPDATE
BSA REPLACE (only when applies)

Summary of Service Procedure Flow:

TSB #: 23-01-073H-1

Page 2 of 10
SUBJECT:

SUBJECT:

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)

A. DTC CHECK
A1.

Perform BMS system Fault Search by GDS.

A2.

Check for any of DTC P1AA6, P1AA7, P1AA8, P1AA9, P1AAA, P1AAB, P1AAC, P1AAD,
P1AAE or P1AAF found stored as an active or history DTC?
➢ No – (None of the above listed DTC are found stored):
Go to section B - Perform BMS Software Update.
➢ Yes – (DTC P1AA6 is found stored):
Go to next step A3. - Check the DTC P1AA6 Freeze Frame Information Code 1-2
values to determine next steps.
➢ Yes – (Any of DTC P1AA7, P1AA8, P1AA9, P1AAA, P1AAB, P1AAC, P1AAD, P1AAE
or P1AAF are found stored):
Go to section C. - Take STUI photo of Freeze Frame Data, Replace BSA and perform
BMS Update if needed.

A3.

Check the DTC P1AA6 Freeze Frame Data and locate Information Code1-2:

TSB #: 23-01-073H-1

Page 3 of 10
SUBJECT:

SUBJECT

A4.

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)

Find the DTC in the chart below,
….. then if DTC P1AA6 also check the Information Codes1-2 values,
………. then find the corresponding value in the last column “BSA Replace?”:
➢ “BSA Replace?” = NO – Go to section B. (BMS Update only)
➢ “BSA Replace?” = YES – Go to section C. (BSA Replace and BMS Update)
➢ “BSA Replace?” = Techline Review (Whether or not BSA is to be replaced will be
decided after Techline review of the BMS Data with Engineering).

Battery Incident
Condition

Early BMS Software

Later BMS
Software

Info
code 1

Info
code 2

DTC

1

-

P1AA700

YES

2

-

P1AA800

YES

4~64

-

P1AA900

YES

DTC

Cell voltage deviation err
or
Insulation resistance erro
r
Abnormal cell voltage ch
ange after charging
Abnormal current change
during charging (CV secti
on)

128
P1AA6
00

BSA Replace?

P1AA600- NO
-

P1AAA00

P1AAA00
*Techline review

Overtemperature

-

1

P1AAB00

YES

Overvoltage

-

2

P1AAC00

YES

Low voltage
Battery temperature
deviation error
MAVD

-

4

P1AAD00

YES

-

8

P1AAE00

YES

-

16

P1AAF00

YES

-

-

P1AB000

*Techline review

RDV

-

NOTE: *Techline review with Engineering to decide if BSA replace based on BMS data

TSB #: 23-01-073H-1

Page 4 of 10
SUBJECT:

SUBJECT:

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)

B. BMS SOFTWARE UPDATE
B1.

! WARNING
GDS Vehicle Battery Voltage:
• If the voltage is below 12 volts as per the GDS warning, then select Back and run
the vehicle at least 20 minutes to reach an adequate battery state of charge to
prevent an ECU Update failure. Cycle the ignition OFF/ON before retrying the ECU
update again.

i Information
GDS ECU Updates must be performed in Auto Mode.
• If ECU Update starts but then fails in Auto Mode, perform update in Manual Mode
to recover.
• Turn off ignition for 30 seconds and try Manual Mode recovery.
• If unsuccessful, re-attempt Manual Mode after disconnecting the cables from the
12V battery terminals and performing cap discharge (connecting bar or heavy wire
between “+” to “-“ cables).
B2.

Perform the BMS Update in Auto Mode.
Use the Auto Mode ID Check to verify the BMS
ROM ID before updating the software.

TSB #: 23-01-073H-1

Page 5 of 10
SUBJECT:

SUBJECT

KONA EV DTC INSPECTION AND BMS UPDATE (SERVICE CAMPAIGN 9A4)

B3.

After the ECU Upgrade process shows 100% complete, cycle the ignition key to OFF for at least
10 seconds to reset the control unit.

B4.

Take a screenshot of the ECU Update complete screen and upload to STUI.

STUI
Take a screenshot of the ECU Update
Complete screen using your particular
tablet’s screenshot save method and
upload to STUI.

EXAMPLE

ROM ID Information table:
VEHICLE

SYSTEM

P/NO

375A0-K4052

OS EV

BMS

375A0-K4002

TSB #: 23-01-073H-1

ROM ID
OLD
6400

12


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