NHTSA ID Number: 10244938
Manufacturer Communication Number: TSB220010
TSB/Document Date: 2023-11-06
Summary
This Technical Service Bulletin describes the verification and resolution of issue of unit taking multiple starting attempts (3+) when ambient temperature drops below 50 °F.
S | Technical Service Bulletin
Technical Service Bulletin: TSB220010 Released Date: 18-Oct-2023
HDZAA Spec F Starting Performance Issue Below 50 °F
HDZAA Spec F Starting Performance Issue Below
50 °F
Warranty Statement
The information in this document has no effect on present warranty coverage or repair practices, nor
does it authorize TRP or Campaign actions.
Contents
Product Affected
¢ HDZAA Spec F
Issue
Symptom:
e Unit takes multiple starting attempts (3+) when ambient temperature drops below 50 °F.
Root Cause:
e ECM dataset needs to be updated to latest supplier dataset.
Verification/Confirmation
If you have a unit with one of the following generator set serial numbers, proceed to get the ECM
updated to the latest dataset by following the steps in the Service Instruction section below.
Table 1, List of Generator Set Serial Numbers
C21F0180 | D21F0182 | E21F0184 | F21F0186 | F21F0188 | G21F0190 | G21F0192
86 83 80 76 76 76 88
C21F0180 | D21F0182 | E21F0184 | F21F0186 | F21F0188 | G21F0190 | G21F0192
87 84 81 77 77 77 89
C21F0180 | D21F0182 | E21F0184 | F21F0186 | F21F0188 | G21F0190 | G21F0192
88 85 82 78 78 78 90
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21FO0190 | G21F0192
89 86 83 79 79 79 91
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21FO192
90 87 84 80 80 80 92
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0192
91 88 85 81 81 81 93
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0192
92 89 86 82 82 82 94
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21FO192
93 90 87 83 83 83 95
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21FO192
94 91 88 84 84 84 96
C21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21FO192
95 92 89 85 85 85 97
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0192
96 93 90 86 86 86 98
c21F0180 | D21F0182 | E21F0184 | F21F0186 | F21FO188 | G21FO0190 | G21F0192
97 94 91 87 87 87 99
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
98 95 92 88 88 88 00
c21F0180 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
99 96 93 89 89 89 01
C21F0181 | D21FO182 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
00 97 94 90 90 90 02
C21F0181 | D21F0182 | E21F0184 | F21FO186 | F21FO188 | G21FO190 | G21F0193
01 98 95 91 91 91 03
C21F0181 | D21F0182 | E21F0184 | F21F0186 | F21FO188 | G21F0190 | G21F0193
02 99 96 92 92 92 04
C21F0181 | D21F0183 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
03 00 97 93 93 93 05
C21F0181 | D21F0183 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
04 01 98 94 94 94 06
C21F0181 | D21F0183 | E21F0184 | F21FO186 | F21FO188 | G21F0190 | G21F0193
05 02 99 95 95 95 07
C21F0181 | D21F0183 | E21F0185 | F21FO186 | F21FO188 | G21F0190 | G21F0193
06 03 00 96 96 96 08
C21F0181 | D21F0183 | E21F0185 | F21FO186 | F21FO188 | G21F0190 | G21F0193
07 04 01 97 97 97 09
C21F0181 | D21F0183 | E21F0185 | F21FO186 | F21FO188 | G21F0190 | G21F0193
08 05 02 98 98 98 10
c21F0181 | D21F0183 | E21F0185 | F21FO186 | F21FO188 | G21F0190 | G21F0193
09 06 03 99 99 99 11
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
10 07 04 00 00 00 12
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21F0189 | G21F0191 | G21F0193
1 08 05 01 01 01 13
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
12 09 06 02 03 02 14
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21F0189 | G21FO191 | G21F0193
13 10 07 03 06 03 15
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
14 1 08 04 07 04 16
C21F0181 | D21F0183 | £21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
15 12 09 05 08 05 17
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
16 13 10 06 09 06 18
C21F0181 | D21FO183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
17 14 1 07 10 07 19
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
18 15 12 08 1 08 20
C21F0181 | D21FO183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
19 16 13 09 12 09 21
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
20 17 14 10 13 18 22
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
21 18 15 11 14 19 23
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
22 19 16 12 15 20 24
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
23 20 17 13 16 21 25
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
24 21 18 14 17 22 26
C21F0181 | D21F0183 | £21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
25 22 19 15 18 23 27
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
26 23 20 16 19 24 28
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
27 24 21 17 20 25 29
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
28 25 22 18 21 26 30
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
29 26 23 19 22 27 31
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
30 27 24 21 23 28 32
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
31 28 25 22 24 29 33
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21F0189 | G21FO191 | G21F0193
32 29 26 23 25 30 34
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21FO193
33 30 27 24 26 31 35
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
34 31 28 25 27 32 36
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
35 32 29 26 28 33 37
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21FO193
36 33 30 27 29 34 38
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21F0189 | G21FO191 | G21F0193
37 34 31 28 30 35 39
C21F0181 | D21FO183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
38 35 32 29 31 36 40
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
39 36 33 30 32 37 1
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
40 37 34 31 33 38 42
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21FO193
“1 38 35 32 34 39 43
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21F0191 | G21F0193
42 39 36 33 35 40 44
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
43 40 37 34 36 a 45
C21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
44 a 38 35 37 42 46
c21F0181 | D21F0183 | E21F0185 | F21F0187 | F21FO189 | G21FO191 | G21F0193
45 42 39 37 38 43 47
C21F0181 | D21F0183 | E21F0185 | F21F0187 | G21F0189 | G21FO191 | G21F0193
46 43 40 39 39 44 48
c21F0181 | D21F0183 | E21F0185 | F21F0187 | G21F0189 | G21FO191 | G21F0193
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TSB/Document ID: TSB220010
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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