Loading...

NHTSA ID Number: 10244927

Manufacturer Communication Number: ITS-60823

TSB/Document Date: 2023-11-06


Summary

Instruction to Service to enhance sealing of overhead charge cables.


INSTRUCTION TO SERVICE
ITS: 60823

October 2, 2023

SECTION:

290-ELECTRICAL SCHEMATICS

WRITTEN BY:

Ilan Kizner

SUBJECT:

Rework - OVHD charge cable rework to prevent water intrusion

ISSUE:

Low isolation faults present due to water entering the cable

SUMMARY:

Rework OVHD, HV positive and negative cables and adding securements

ITS-60823

THIS ITS DOCUMENT SHOULD BE RETAINED AND REFERRED TO FOR FUTURE MAINTENANCE UNTIL
THE NEW FLYEReBay logo PARTS AND/OR SERVICE MANUAL IS UPDATED TO REFLECT WORK DONE AS A
RESULT OF THIS DOCUMENT. ENSURE THAT THIS DOCUMENT IS AVAILABLE FOR PARTS AND
MAINTENANCE STAFF GOING FORWARD.
This document and the contents discussed herein are the confidential and proprietary information of New FlyereBay logo Industries Canada
ULC and New FlyereBay logo of America Inc. and are disclosed by New FlyereBay logo in confidence. This document and the contents herein are not
to be disclosed by the intended recipient without the prior written authorization of New FlyereBay logo. Any unauthorized disclosure,
reproduction or other distribution of this document or information strictly prohibited and may result in action being taken against
the party making the unauthorized disclosure. This document and all copies hereof must be returned to New FlyereBay logo upon request.

INSTRUCTION TO SERVICE
ITS60823

PROCEDURE:
WARNING: Only trained personnel shall supervise and perform High Voltage system testing,
checkout and troubleshooting. Two personnel (one called the Checker & the other called
Monitor/Recorder) shall perform Checkout Procedures, together, to ensure safety of themselves, others
nearby & for the protection of vehicle & property. Refresher training shall be provided to these personnel
on a regular basis and when new systems are to be checked by them.
1.
2.
3.
4.
5.

Turn the master run switch to the off position and wait 5 minutes before proceeding.
Turn the 12/24V battery disconnect and HV Interlock switch to the “OFF” position.
Lock and tag the electrical system of the bus out and retain the key. See Figure 1.
Use commercially available lockout equipment and tags being sure to follow local regulations.
Install a Lockout/Tagout Steering wheel cover as require.

NOTE: Refer to the Lockout/Tagout Procedure in section 1 of your Preventive Maintenance
Manual or section 9 of your Service manual for additional information.

NOTE: Use commercially available lock out equipment and tags being sure to follow any local
laws or workplace procedures.

NOTE: Refer to New FlyereBay logo High Voltage Safety Guidelines and Procedures Document 532295
(Appendix A) when completing installation or service work on high voltage power cables.

Figure 1: Lockout tagout location reference.

ITS60823

Page 2 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823
6.

Locate the DC RL SW POS and DC RAIL NEG TO DC RL SW NEG cables and disconnect the quick
disconnect connectors from the overhead charge rail box. See Figure 2.

7.

Remove the cable ring terminal mounting hardware on each cable and set aside for re-installation. See
Figure 2.

8.

Remove any clamps and hardware securing the cables in place and set aside for re-installation.

9.

Using a hard plastic bristles cleaning brush (sourced locally) along with contact cleaner P/N – 1034975
remove any signs of corrosion from the Amphenol quick disconnect cable connectors and the OVHD
charge box mating connector.

NOTE: Use NFI approved respirator with organic vapor cartridges, and nitrile rubber gloves.

NOTE: If cleaning process does not remove the corrosion from the cable or the mating
connectors, replace the parts through the regular warranty procedure.

NOTE: The following sections applies for both positive and negative cables.

Remove Clamps &
Mounting Hardware.

Remove Cable
Mounting Hardware

Figure 2 - OVHD HV POS and HV NEG cables location reference.

ITS60823

Page 3 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823
10. After removing the corrosion from the two HV cables, place them on a work bench or suitable work
surface. Install supplied O-Ring P/N – 1036285 as shown. See Figure 3.

Figure 3 - O-Ring installation location reference.

11. Locate the ring terminal on each cable and remove 756938 loom end cap 31.5mm and the heat shrink.
Clean ring terminal and cable sheathing with alcohol 134336 and a dry lent free cloth. See Figure 4.
12. Apply several coats of Scotchkote 1035894 on the portion where heat shrink was removed until void is
full. Allow applied Scotchkote to dry. See Figure 4.

Loom and End
Cap Removed.

Fill Void with Scotchkote.
Void Filled with Scotchkote.

Figure 1 - Scotchkote applied on lug and cable location reference.

ITS60823

Page 4 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823
13. Apply heat shrink 251215 to the cable lug ends and over the cable sheathing. See Figure 5.

Heat Shrink 251215 Applied.

Figure 2 – Cable lug and sheathing heat shrink location reference.

14. Re-Install loom and apply heat shrink 028412, over the loom and the lug heat shrink. See Figure 6.

Heat Shrink 028412 Applied.

Figure 3 – Heat shrink applied over loom and lug heat shrink location reference.

15. Re-Install the loom end cap 756938 on top of the ring terminal and the loom. See Figure 7.

Loom End Cap 756938 Installed.

Figure 4 - Cable loom end cap installation location reference.

ITS60823

Page 5 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823

16. Using the DC rail cable support bracket 1038376 as a template mark the hole locations shown below.
See Figure 8.
17. Drill the mounting hole locations using a drill and 25/64 drill bit. See Figure 8.

Box Connectors

Clamp Cover Plate.

Figure 8 – DC rail cable support bracket drill location reference.

ITS60823

Page 6 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823
18. Install inserts 736408 using an insert tool in the locations shown below. See Figure 9.

Figure 9 – Bracket insert location reference.

ITS60823

Page 7 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823
19. Secure DC rail cable support bracket 1038376 using 6 bolts 20B04010 and 6 washers 50W04000. See
Figure 9.
20. Install clamps 752906 (two per cable) as shown in figure 11. Secure each clamp using 2 x 20B04036
bolts, 2 x 50W04000 washer and 2 x 72N04000 nylon nuts.
 NOTE: Torque clamp and bracket screws to 4-5 FT-LB.
21. Re-connect the cable quick disconnect connectors to their respective connection points.
22. Re-connect the cable ring terminals to their respective connection points on the charge rail. Torque cable
lug hardware to 15 ft-lbs.
23. Re-install the cable clamps removed to complete the rework and torque to 6 ft-lbs.
24. Re-connect the plugs to the receptacles.
25. Ensure all tools and debris are removed from the work area and return the bus to service condition.

Figure 10 – Bracket and POS and negative HV cable securements

ITS60823

Page 8 of 15

October 2, 2023

INSTRUCTION TO SERVICE
ITS60823

LABOUR ESTIMATE
Operation
1

Number of
Technician(s)
2

Rework cables and adding securements

Hours

Labor Time
T X HR
5

5

PARTS REQUIRED
Qty.
per
Coach

Item

Part Number

1

20B04010

BOLT HEX. 1/4-20 x 0.625

6

EA

2

20B04036

BOLT-HEX 1/4-20 X 2.25 SS

4

EA

3

50W04000

WASHER-FLAT 1/4 NOM

14

EA

4

72N04000

NUT-NYLON LOCK SST 1/4-20

4

EA

5

736408

INSERT-PEM 1/4" AELS8-420-165BS

5

12

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [697.64 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: ITS-60823

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...