S
TECHNICAL SERVICE BULLETIN 23-2336
12.3 Inch Instrument Panel Cluster (IPC) Display Screen Without Head Up — 8 O"t-ber
Display (HUD) - IPC Bezel Misaligned To IPC Display Screen - Built On Or
Before 15-Aug-2023
Model:
Ford Built on or before 15-Aug-2023
2023 F-Super Duty
Issue: Some 2023 F-Super Duty vehicles built on or before 15-Aug-2023, equipped with a 12.3 inch IPC display
screen and no HUD may exhibit the IPC bezel misaligned to the IPC display screen in lower left corner. This may be
due to the locating holes in the instrument panel substrate for the IPC bezel. To correct the condition, follow the
Service Procedure to drill out the lower left side locator hole.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
+ 2023 F-Super Duty built on or before 15-Aug-2023
+ Equipped with a 12.3 inch IPC display screen
+ Without head up display (HUD)
+ IPC bezel misaligned to the IPC display screen in lower left
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
ge Operation a
2023 F-Super Duty: Create A Locator Hole Following The Service Procedure (Do Not Use 232336A 0.6
With Any Other Labor Operations) Hrs.
Repair/Claim Coding
Condition Code:
Service Procedure
1. Remove the IPC bezel. Refer to Workshop Manual (WSM), Section 413-01 > Removal and Installation >
Instrument Panel Cluster (IPC) Display Screen - Vehicles With: 12.3 Inch Instrument Cluster Display Screen, Steps
1 through 11.
2. Drill out the lower left locator hole using a 7/16 in. (11mm) drill bit. (Figure 1)
Figure 1

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3. Install the IPC bezel. Refer to WSM, Section 413-01 > Removal and Installation > Instrument Panel Cluster (IPC)
Display Screen - Vehicles With: 12.3 Inch Instrument Cluster Display Screen, reversing Steps 1 through 11.
© 2023 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers”. Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.