NHTSA ID Number: 10244706
Manufacturer Communication Number: TSB 23-2302
TSB/Document Date: 2023-11-02
Summary
Some 2024 Mustang
vehicles may exhibit a condition where the rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or missing panel adhesive tape. To correct this condition, follow the Service Procedure to apply panel adhesive tape and re-install the rear bumper cover.
&
TECHNICAL SERVICE BULLETIN 23-2302
Rear Bumper Cover To Quarter Panel Poor Fitment And/Or Excessive Body * SeP'enper
Gap
Model:
Ford![]()
2024 Mustang![]()
Issue: Some 2024 Mustang
vehicles may exhibit a condition where the rear bumper cover has poor fitment and/or
excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or missing panel
adhesive tape. To correct this condition, follow the Service Procedure to apply panel adhesive tape and re-install the
rear bumper cover.
Action: Follow the Service Procedure to correct the condition that meets the following criteria:
+ 2024 Mustang![]()
+ Rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel
Parts
Obtain One Of The Following Adhesion Promoters
Service Part . a Piece
Obtain Locally 1 3M™ Automotive Adhesion Promoter Sponge Applicator Packet As Needed
(06396)
Obtain Locally 3M™ Adhesion Promoter (K520UV) As Needed
Obtain Locally Norton® Attachment Tape Adhesion Promoter (04670) As Needed
Parts
Obtain One Of The Following Tapes
Obtain Locally 1" wide x 2" long 3M™ Acrylic Plus Tape EX4015
Obtain Locally 2" wide x 2" long 3M™ Acrylic Plus Tape EX4015
Parts
Parts To Inspect And Replace Only If Necessary
Service Part Number [Quantity [Description sd Unit of Issue | Piece Quantity
PR3Z-17D942-B Rear Bumper cover Reinforcement Bracket RH
PR3Z-17D943-B _ | If Needed | Rear Bumper cover Reinforcement Bracket LH
PR3Z-17754-AA _ [If Needed | Rear Bumper Cover Bracket center
PR3Z-17C947-C lf Needed | Rear Bumper Cover Support Bracket RH
PR3Z-17E855-A If Needed | Rear Bumper Cover Support Bracket LH
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-
whole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
No.
2024 Mustang
: Apply Panel Adhesive Following The Service Procedure Includes Time To 232302A 0.8
Remove And Install Bumper Cover And Inspect Brackets (Can Be Claimed With Operation B) Hrs.
(Do Not Use With Any Labor Operations Outside Of This Article)
2024 Mustang
: Additional Time To Replace Any Damaged Brackets (Can Be Claimed With 232302B 0.3
Operation A) (Do Not Use With Any Labor Operations Outside Of This Article) Hrs.
Repair/Claim Coding
Causal Part: 17K835
Condition Code:
Service Procedure
1. Does the rear bumper cover have poor fitment and/or excessive body gap where it meets the quarter panel as
shown in Figure 1?
Figure 1 - Area of concern shown
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(1). Yes - proceed to Step 2.
(2). No - this article does not apply.
2. Remove the rear bumper cover. Refer to Workshop Manual (WSM), Section 501-19.
3. Remove any existing tape and clean the indicated area as shown in Figure 2 and 3 on the inside of the rear
bumper cover and the rear bumper cover bracket with an alcohol wipe on both the left and right sides.
Figure 2
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Figure 3
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4. Apply an automotive adhesion promoter such as: 3M™ Automotive Adhesion Promoter Sponge Applicator Packet
(06396), 3M™ Adhesion Promoter (KS520UV), Norton® Attachment Tape Adhesion Promoter (04670), or equivalent
to the indicated area as shown in Figures 2-3 on the inside of the rear bumper cover and the rear bumper cover
bracket on both the left and right sides.
NOTE: When applying the adhesion promoter, take precautions to avoid contact to areas other than outlined
in Figures 2-3 as damage to finish could occur. After applying the adhesion promoter, wait a minimum of 30
seconds for adhesion promoter to set before Step 5.
5. Apply 3M™ Acrylic Plus Tape (Ex4015) as either 2 strips of 2 inch wide by 1 inch long or 1 strip of 2 inch wide by 2
inch long strip to the rear bumper cover parallel to the bumper cover mounting edge as shown in Figure 4 on both
the left and right sides.
Figure 4
£421494 >
6. Reinstall the rear bumper cover and apply pressure to the area the tape is installed to ensure the tape contacts the
rear bumper cover bracket. Refer to WSM, Section 501-19.
© 2023 Ford
Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford
or Lincoln
dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford
Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford
Motor Company's on-line technical resources.
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TSB/Document ID: TSB 23-2302
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
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