Technical product information
Battery conditioner inoperative
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand
Transaction
No.
Level
Status
Release
date

2055772/6
EH
Released for publishing
27-Sep-2023

New customer code
Object of complaint
Complaint type
Position
whole vehicle -> accessories -> battery charger functionality -> without function / defect

Vehicle data
New Continental GT
Sales types
Type MY

Brand Designation Engine code Gearbox code Final drive code

3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*

E
E
E
E
E
E
E

2018
2019
2020
2021
2022
2023
2024

*
*
*
*
*
*
*

*
*
*
*
*
*
*

*
*
*
*
*
*
*

New Continental GTC
Sales types
Type
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*

MY
2019
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*

MY
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
Document name
master.xml

INTERNAL

Technical product information
Battery conditioner inoperative

Customer statement / workshop findings
Battery conditioner inoperative.

Technical background
Corrosion on the contact surfaces of the charger socket and charger lead.
If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts.

Production change
Not applicable.

Measure
Check for corrosion on the contact surfaces of both the charger socket and charger lead.

INTERNAL

Transaction No.: 2055772/6
Release date: 27-Sep-2023

If light corrosion is present, use Autosol metal polish or an equivalent metal polish to remove the corrosion from both the charger socket and the
charger lead.
Should heavier corrosion be present, use a Green Scotch Brite pad to remove the corrosion.
Once the corrosion is removed retest for correct function of the battery conditioner.
To prevent future corrosion please read the customer the following statement:
“In order to ensure a good connection between the car and battery conditioner, it is recommended that the exposed metal terminals of the
bumper mounted external re-charge connector and battery conditioner plug are cleaned and dried using a dry non-abrasive cloth before each
use. It is also recommended to regularly wipe the re-charge connector to prevent the build of contamination even if the battery conditioner is not
used”.

Warranty accounting instructions
Warranty claim type

110 or 910

Labour operation code

27 06 29 00

Damage service number 27 06
Damage code

00 33

Time

10 TU

Criteria ID

01

INTERNAL

Parts information
Parts Number
Description
Autosol or equivalent Metal polish

INTERNAL

Quantity
1