11/1/23, 10:24 AM

52 15 23_SEAT HEATING IN THE REAR CANNOT BE ADJUSTED AFTER VOICE ACTIVATION

SIB 52 15 23
SEAT HEATING IN THE REAR CANNOT BE ADJUSTED AFTER VOICE
ACTIVATION
☐

2023-10-31

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
G60

Model Description
530i Sedan, 530i xDrive Sedan,
540i xDrive Sedan

Affected Option Code
4HA Front and Rear Heated Seats

SITUATION
Once the rear seat heating has been activated via voice control, the seat heating can no longer be adjusted
manually using the control panel of the automatic rear air conditioning.

CAUSE
Software in the BCP (Basic Central Platform, successor to the Body Domain Controller).

CORRECTION
With I-level G060-23-11-500, the software was improved.

PROCEDURE
1. Determine what is the vehicle’s current I-level by either using AIR or the AWP (Aftersales Workplace)
applications.
2. Is the current vehicle integration level:
Model
G60

Target integration level
G060-23-11-500 or higher

NO: Continue to Step 3
YES: Skip to Step 4
3. Program the vehicle using ISTA 4.44.1x or higher (released October 30, 2023).
Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming. Follow repair instruction to install adhesive tape prior to moving the hood to the service
position to avoid paint damage.
For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
Then reassess the vehicle.
4. If I-level is G060-23-11-500 or higher: Do not program the vehicle.
Run diagnosis with ISTA and work through the corresponding test module if necessary. Then reassess the
vehicle.

PARTS INFORMATION
No parts are required.

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52 15 23_SEAT HEATING IN THE REAR CANNOT BE ADJUSTED AFTER VOICE ACTIVATION

CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical
Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels) as
required by the open campaigns on the vehicle. Close any other open programming and encoding
Campaign repairs as outlined in the corresponding Service Information Bulletin.

Only when the above does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks,
or the BMW Certified Pre-Owned Program as described below.
Repair Code:

6138450200

Control unit, Basic Central Platform (BCP) Software error /
internal device fault

Obtain the flat rate unit (FRU) allowances for the following that applies.

Labor
Operation
00 00 006

Description

Labor Allowance

Carrying out vehicle test (Main work)

As applicable

Carrying out vehicle test (Plus work)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Carrying out vehicle diagnosis, ABL (Work time)

WT

Diagnosis Worktime Flat Rate

2 FRU

Program/encode control unit(s), includes deleting the fault
memory

As applicable

Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or:
00 58 500*
And:
61 00 730

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the
applicable Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the
“Search” button. Next, click on the “Flat Rate Units” button and enter the flat rate labor operation code in the
field to the right, click “Search” to
display the
Flat Rate
GroupAmerica,
detail choices.
Copyright
©2023
BMWUnit
of North
Inc.
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52 15 23_SEAT HEATING IN THE REAR CANNOT BE ADJUSTED AFTER VOICE ACTIVATION

Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest
software I-level.

If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and
in the claim comments.

For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the Repair Code listed in AIR together with the
corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that
applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work
time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by
State law.

Other Repairs
If other eligible and covered work is performed because of performing the ISTA diagnostics and related test
plans, claim this work with the applicable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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52 15 23_SEAT HEATING IN THE REAR CANNOT BE ADJUSTED AFTER VOICE ACTIVATION

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