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NHTSA ID Number: 10244537

Manufacturer Communication Number: A9023462070332_2

TSB/Document Date: 2023-11-06


Summary

This bulletin provides information for when the turn signal is very loud with Virtual Cockpit.


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TSB/Document ID: A9023462070332_2

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
90 Virtual cockpit: turn signal sound very loud
90 23 46 2070332/2 October 16, 2023. Supersedes Technical Service Bulletin Group 90 number 23-25 dated
May 16, 2023, for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6, A6 allroad,
S6, RS 6, A7, A7
e quattro, S7, RS
7, A8, S8, Q7,
SQ7, Q8, SQ8,
and RS Q8

2021

All

Virtual Cockpit

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header (Added cluster software version filter)
Revised Service (added cluster SW versions to SW table)

1

05/16/2023

Initial publication

Customer states:
When the turn signal is activated, the sound emitted from the internal speaker of the virtual cockpit is intermittently
very loud. When this occurs, the volume is approximately twice as loud as usual.

Technical Background
Software issue in virtual cockpit.

Production Solution
Not applicable.

Service
This TSB replaces Pending Service Solution (PSS) TSB 2068300/2: PSS 90 AudieBay logo Virtual Cockpit: Turn signal
sound unusually loud.
SVM Update Instructions:

© 2023 AudieBay logo of America, Inc.

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
Update the Virtual cockpit -J285- (address word 0017) using the steps below:
1. Deactivate the Bluetooth or Wi-Fi connection option in ODIS.
2. Ensure DoIP is turned ON.
3. Connect the diagnostics head with a USB cable to the vehicle.
4. Open the “Flash” feature in ODIS. Click on "SVM code input".
5. Enter SVM code FPKWW0060.
6. Ensure a USB stick is connected with update software:
• SD creator part number 8W6 906 961 Q.
7. Ensure the key remains on the reader coil throughout the update.
8. Follow the on screen prompts.

Model

Old Software
Part Number

Old
Software
Version

4K0920790E
A6, A7,
Q7, Q8

4K0920794E
4K0920890E
4N0920790F
4N0920794F

(or higher)

New
Software
Version

SVM Code
Input

SD creator
part
number

FPKWW0060

8W6 906
961 Q

(or higher)

4K0920790E
22, 53, 55,
56, 58, 59

4K0920894E
A8

New Software
Part Number

4K0920794E
4K0920890E

60

4K0920894E
22, 53, 55,
56, 58, 59

4N0920790F
4N0920794F

60

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles
• G10 for CPO Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

© 2023 AudieBay logo of America, Inc.

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Service Number:

9025

Damage Code:

0039

Labor Operations:

Software Update (Includes checking
for DTCs)

0151 0000

Time stated on the
diagnostic protocol
(Max 100 TU)

Diagnostic Time:

GFF – Included in Software update

No allowance

0 TU

Road test prior to the service
procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

Claim Comment:

As per TSB 2070331/2

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
SD Card/USB stick

Quantity

8W6 906 961 Q

01 (Shop tool)

Additional Information
More information on this system can be found in the following resources:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
• TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2070332) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 AudieBay logo of America, Inc.

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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