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NHTSA ID Number: 10244477

Manufacturer Communication Number: A4423042071800_1

TSB/Document Date: 2023-11-06


Summary

This bulletin provides information for when there are superficial cracks in the sidewall of the tire.


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TSB/Document ID: A4423042071800_1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: TIRES

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
44 Tires cracks visible in sidewall
44 23 04 2071800/1 October 20, 2023.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

RS 6, and RS 7

2024

All

Not Applicable

Condition
Customer states:
Cracks in the tire sidewall near the wheel flange.
Workshop findings:
One or multiple cracks can be seen in the rubber on the tire sidewall. Individual crack or multiple cracks spread
across the tire bead. They are 1-2 mm deep (Figures 1 to 4).

Technical Background
As part of the manufacturing process, optical deviations may occur on the tire sidewall.
Affected tires:
ContinentaleBay logo Sport Contact 7, size 285/30 ZR22 (101Y) XL
• Only DOT 35/23 to 44/23 are affected.

The cracks are only superficial and do not impact the tire function.

© 2023 AudieBay logo of America, Inc.

Page 1 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2023 AudieBay logo of America, Inc.

Page 2 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

© 2023 AudieBay logo of America, Inc.

Page 3 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figures 1 to 4: Cracks in the sidewall
© 2023 AudieBay logo of America, Inc.

Page 4 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
Not applicable.

Service
• Replace the affected(s) tire(s).
• Submit tires through Warranty Claim Portal on Dealer Tire Website.

Warranty
This TSB is informational only and not applicable to any AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual

See
ETKA/ELSA

Contact Dealer
Tire

ContinentaleBay logo Sport Contact 7 - 285/30 ZR22 (101Y) XL

01;02;03;04

Additional Information
All parts and service references provided in this TSB (2071800) are subject to change and/or removal.
©2023 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 AudieBay logo of America, Inc.

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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