NHTSA ID Number: 10244419
Manufacturer Communication Number: S2308000120
TSB/Document Date: 2023-10-30
Summary
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
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TSB/Document ID: S2308000120
Replacement Service Bulletin Number:
MFR Communication Date: 2023-09-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Case Number: S2308000120
Release Date:
September 2023
Symptom/Vehicle Issue: Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Owner Complaint/Technician Observation: The owner complains that the rain-sensitive
wipers and/or the automatic headlamps are not functioning. The technician observed one or more of
the following Diagnostic Trouble Codes (DTCs) have set dependent on the vehicle, B221D-00 Rain
Sensor Module (RSM) Internal, B221D-49 - Rain Sensor Module (RSM) Internal Electronic
Failure, B23AA-01 - Implausible Data Received from Rain Sensor - General Electrical Failure.
Repair Procedure: Verify that the auto-on wiper selection within the radio settings is set to on and
verify the customer-selected headlamp switch position is positioned for AUTO-ON headlamps.
Inspect the windshield area where the light rain sensor is located, make sure nothing is blocking the
sensor like windshield tint or any other aftermarket equipment, make sure there are no cracks in the
windshield and if a replacement glass, inspect the area of the sensor mounting location.
1. Visually inspect the sensor at the glass, looking for air bubbles from a sensor area that is
properly wetted to the glass surface.
2. Functionally check the rain sensing by splashing some water near the area where the
sensor is facing, to test if the wipers activate. For the auto headlamps functional check, block
the light going into the sensor from exterior glass using an opaque object, make sure the
headlamp switch is in auto mode and check headlamp operation.
3. Record DTCs and environmental data checking the voltage recorded when the DTC is set, if
the fault set for low voltage test the voltage at the sensor for proper battery voltage.
4. Remove the rear-view mirror cover (inside) and make sure the connector to the sensor is
secure, use the push-pull-push method to secure a loose connection. If secure, disconnect the
connector and check for bent or pushed-out terminals and repair if needed. Verify the light-rain
sensor and harness are secure before further testing.
5. Erase the DTCs and perform a key cycle, the key cycle should be key off for 1 minute with
the wiTECH disconnected. Make sure all doors/hood and gate are closed, then turn the ignition
back on and test the operation following step 2 checking for proper operation. If no DTCs
return release the vehicle. If DTCs return, follow Service Library (SL) DTC diagnostics as
needed.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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