NHTSA ID Number: 10242173
Manufacturer Communication Number: 83.70U23243A
TSB/Document Date: 2023-09-11
Summary
Software update
11.09.23, 14:24
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Technical information
TI No.: 83.70U23243A
Distribution list: D
Distribution date: 02.09.2023
Valid until: 31.12.2025
The point of contact is the EvoBus after-sales service in each country
Model:
S 531 DT; S 515 HDH; S 516 HDH; S 517 HDH; S 511 HD; S 515 HD; S 516 HD/2; S 516 HD/3; S 517 HD; S 519
HD; Tourismo; Tourismo RL; Tourismo M/2; Tourismo M/2 RL; Tourismo M/3; Tourismo M/3 RL; Tourismo L;
Tourismo L RL; Travego 15 SHD; Travego 16 SHD; Intouro K; Intouro; Intouro M; Intouro L; Tourrider Business;
Tourrider Premium; Citaro; Citaro Ü; Citaro G; Conecto; Citaro K; Citaro LE; Citaro LE Ü; OC500 RF
1939/1943/1946; OC500 RF 2543/2546; OC500 LE 1930/1936
MODEL SERIES:
410010; 410121; 410131; 410141; 410201; 410211; 410231; 410241; 410251; 410261; 410540; 410545;
410550; 410555; 410560; 410565; 410570; 410575; 410580; 410585; 410700; 410710; 410730; 410750;
410840; 410850; 628035; 628036; 628039; 628056; 628235; 628236; 628331; 628405; 628505; 628515;
628525; 634406; 634408; 634426
TITLE:
Commissioning the “Thermo CAN Gateway” auxiliary heating diagnostics interface
COMPLAINT
The auxiliary heating is not capable of undergoing diagnostics.
CAUSE
The “Thermo CAN Gateway” diagnostics interface was not programmed.
REMEDY
Update the HVAC flashware and, if applicable, the MUX/EAM.
MEASURE TYPE
The scope of the work is carried out as part of a Customer Service measure (KDM).
REPLACEMENT PARTS REQUIRED
Quantity
Designation
Number
1
Field solution
A 000 440 52 98
Comment
OPERATION TEXTS
Operation no.
Operation text
12-1781
Program and parameterise heating/ventilation/air-conditioning control unit 0.9
Working time/h
Comment
(HVAC)
12-1782
Program MUX/EAM control unit (HVAC programmed)
0.2
The times apply for work at an hourly rate.
DEFECT NUMBER
Defect no.:
Designation
8390076
CODEWORD
8370U23243
INTRODUCTION OF MODIFICATIONS INTO SERIES PRODUCTION
06/2023
WARRANTY AND GOODWILL SETTLEMENTS
Field measure type KDM (Customer Service measure): 100 % of costs will be accepted.
BUSMCC
BUSMCC-O
pp.
pp.
Markus Fischer
Barbara Hatziiosifidou
Attachments
Ordering software for field solution, programming/parameterising the HVAC and MUX/EAM (if applicable)
Note
Various build states: If no MUX/EAM software is supplied as part of the ordering process, it is not necessary to carry out MUX/EAM programming.
●
→: Instructions for requesting software
▶ Note concerning flashware ordering process
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11.09.23, 14:24
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Note
Data for flashware ordering process via Xentry-Flash:
TI No.: 83.70U23243A
Defect no.: 8390076
Codeword: 8370U23243
This document may contain confidential information. Distribution outside the production plant's distribution list is
For information only. Subject to ongoing technical development. Not subject to the amendment service.
not permitted.
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TSB/Document ID: 83.70U23243A
Replacement Service Bulletin Number:
MFR Communication Date: 2023-08-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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