Classification:

Reference:

EL23-009A

Date:

NTB23-060A

August 4, 2023

WIRELESS CHARGING PAD HAS INTERMITTENT OPERATION
WITH APPLE IPHONE 12 OR NEWER
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2023 ARIYA (FE0)

IF YOU CONFIRM
The customer states that the wireless charging pad will not completely charge an Apple
iPhone 12 or newer, or the wireless charging pad stops charging an Apple iPhone 12 or
newer after approximately 15 seconds.

ACTION
Follow the steps in the SERVICE PROCEDURE below to:
1.

Confirm the current Wireless Charger Control Unit part number.

2.

Reprogram the Wireless Charger Control Unit, if applicable.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
IMPORTANT: Before starting, make sure ASIST on the CONSULT PC has been
synchronized (updated) to the current date.
1.

Put the vehicle in READY mode.

2.

Confirm that the CONSULT PC is connected to Wi-Fi.

3.

Connect the Vehicle Interface (VI) to the vehicle.

4.

Start CONSULT-4 on the CONSULT PC.

5.

If prompted, select USA/CANADA Dealers from the drop-down menu, and then
select OK.

6.

Login using your NNAnet credentials.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close CONSULT-4, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen CONSULT-4.

7.

Wait for the VI to be recognized.

8.

Wait for all the modules under Tool menu to load during the system call process.

Figure 1

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NTB23-060A

9.

Select Vehicle reprogramming.

Figure 2

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NTB23-060A

10.

Find the Current part number of the Wireless Charger ECU (WL CHG) and write it
on the repair order.


If the Current part number matches one of the part numbers in the CURRENT
WIRELESS CHARGER PART NUMBER column of Table 1, proceed to step 11
on page 5.



If the Current part number does not match one of the part numbers in the
CURRENT WIRELESS CHARGER PART NUMBER column of Table 1, this
bulletin does not apply. Return to ASIST for further diagnostic and repair
information.

Figure 3
Table 1
MODEL

ARIYA

CURRENT WIRELESS CHARGER PART
NUMBER:
28342-6RA0A
283H5-6RA0A
283D4-6RA0A
283D4-6RA1A

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WIRELESS CHARGER PART
NUMBER AFTER REPROGRAM:
283H5-6RA0B
283H5-6RA3A

NTB23-060A

11.

Select the green icon.

XXXXX

XXXXX

Figure 4

12.

Select Next.
IMPORTANT: Do not enter anything into the Vehicle Information section.

Figure 5
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NTB23-060A

13.

Confirm the Vehicle name, VIN, and ECU are correct, and then select Next.

XXXXXXXXXXXXXX

XXXXX

XXXXX

Figure 6

14.

Allow the reprogramming data to download to the CONSULT PC, and then select
Next.

Figure 7

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NTB23-060A

15.

Verify the battery voltage is between 12.0V and 13.5V, and then select Next.

Figure 8

16.

Allow the reprogram to complete.

Figure 9

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NTB23-060A

17.

Once the reprogramming is complete, select Next.

Figure 10

18.

Select Complete.

XXXXX

XXXXX

Figure 11

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NTB23-060A

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:

(1)

DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Reprogram Wireless Charger

(1)

RXD6AA

ZE

32

0.4

Reference the electronic parts catalog and use the Wireless Charger (28342-*****) as
the Primary Failed Part (PFP).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 28, 2023

NTB23-060

August 4, 2023

NTB23-060A

DESCRIPTION
Original bulletin published
Footnote in CLAIMS INFORMATION revised

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NTB23-060A