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NHTSA ID Number: 10241849

Manufacturer Communication Number: 23-BE-010H

TSB/Document Date: 2023-09-05


Summary

Some models from service campaign 993 (IBU/BCM Software Update and Decals Application) equipped with the HyundaieBay logo OEM remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. This bulletin provides the procedure to update the remote start module to eliminate the horn honking during remote start operation.


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TSB/Document ID: 23-BE-010H

Replacement Service Bulletin Number:

MFR Communication Date: 2023-08-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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GROUP

NUMBER

BODY ELECTRICAL

Technical Service Bulletin
SUBJECT:

DATE

23-BE-010H
MODEL(S)

AUGUST 2023

VARIOUS

OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

Description: Some models from service campaign 993 (IBU/BCM Software Update and Decals
Application) equipped with the HyundaieBay logo OEM remote start system may exhibit the horn honking when
remote starting the vehicle after receiving the software update.
This bulletin provides the procedure to update the remote start module to eliminate the horn honking
during remote start operation.

OEM Genuine HyundaieBay logo Remote Start System

Remote Start Module and Remote

Back of Remote has the
HyundaieBay logo Logo

NOTICE
The software update only applies to the OEM Genuine HyundaieBay logo Remote start system. It does not
apply to any other aftermarket systems.

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

Applicable Vehicles: Vehicles equipped with the HyundaieBay logo OEM remote start system:
• Certain 2011-2014MY Sonata (YFa) (VIN starts with "5NP")
• Certain 2015-2019MY Sonata (LFa) (VIN starts with "5NP")
• Certain 2011-2016MY Elantra (UD/MD) (UD VIN starts with “5NP”, MD VIN starts with “KMH”)
• Certain 2017-2020MY Elantra (AD/ADa) (ADa VIN starts with “5NP”, AD VIN starts with “KMH”)
• Certain 2021-2022MY Elantra (CN7/CN7a) (CN7a VIN starts with “5NP”, CN7 VIN starts with “KMH”)
• Certain 2013-2017MY Elantra GT (GD)
• Certain 2018-2020MY Elantra GT (PD)
• Certain 2020-2021MY Venue (QX)
• Certain 2012-2017MY Veloster (FS)
• Certain 2019-2021MY Veloster (JS)
• Certain 2018-2022MY Kona (OS)
• Certain 2018-2022MY Accent (HC)
• Certain 2011-2015MY Tucson (LM)
• Certain 2016-2021MY Tucson (TL)
• Certain 2022MY Tucson (NX4/NX4a) (NX4a VIN starts with “5NM”, NX4 VIN starts with “KM8”)
• Certain 2013-2018MY Santa Fe Sport (AN)
• Certain 2013-2018MY Santa Fe & 2019MY Santa Fe XL (NC)
• Certain 2019-2022MY Santa Fe (TMa) (VIN starts with “5NM”)
• Certain 2020-2021MY Palisade (LX2)
• Certain 2013-2014MY GenesiseBay logo Coupe (BK)
Parts Information:
PART NAME

Remote Starter Cable
Update Kit

PART NUMBER

IMAGE/CONTENT

D3F57-ACJ00QQH

Update Cable, Module, and USB Stick
Containing the Software Update Program and
Updating Instructions
NOTE: Additionally/replacement USB sticks can be ordered separately through the PDC using part
number 00993-SEGI1.
TSB #: 23-BE-010H

Page 2 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

Warranty Information:
MODEL

ALL

OP. CODE

OPERATION

993RSTR0

REMOTE START MODULE
REMOVAL, REINSTALL, AND
APPLICATION/MODULE
SOFTWARE UPDATE

OP. TIME CAUSAL PART NATURE CAUSE

0.3 M/H

D3F57ACJ00QQH

I14

ZZ3

NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
NOTE 3: This TSB includes Repair validation photos. Op times include VIN, Mileage and Repair
validation photos as outlined in the Digital Documentation Policy.
SERVICE PROCEDURE:

STUI
This TSB includes Repair validation photos. Refer to the latest Digital Documentation Policy for
requirements.

Refer to the QR code or link below for guided video information:
https://vimeo.com/851313527/8ca9a9b162
APPLICATION SOFTWARE INSTALLATION INTO DESKTOP/LAPTOP
1.

Insert the USB stick to the computer’s USB
port.

2.

Access the USB to view the content.
There are two files in the USB:
1. Mobis HyundaieBay logo Rework Downloader
1.0.0 - This is the software download
file for the remote start module
update.
2. Mobis HyundaieBay logo Rework Downloader
US… - This is the software update
instruction manual. Open this word
document for the in-depth instruction
of the software download and usage
if needed.

TSB #: 23-BE-010H

Page 3 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

3.

Open the Mobis HyundaieBay logo Rework
Downloader 1.0.0 file to start the
application software download.

4.

Select Yes.

5.

Select Next.

6.

Select Next.

TSB #: 23-BE-010H

Page 4 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

7.

Select Start.

8.

Select Extract.

9.

Select Next.

TSB #: 23-BE-010H

Page 5 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

10.

Select I accept the agreement and then
Next.

11.

Select Finish.

12.

Two similar screens display on the right will
appear consecutively.
For example, after selecting Repair, a
similar screen will re-appear; select Repair
or Install again, depending on the pop-up
content.

13.

Application software update is complete.
Safely Eject the USB stick from the
computer.

TSB #: 23-BE-010H

Page 6 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

REMOTE START MODULE SOFTWARE UPDATE
1.

Remove the panel from under the steering
column to locate the remote start module.
Disconnect the module from the vehicle.

2.

Disconnect the antenna wire from the
remote start module.

3.

Connect the black 6 pins wire from the
update kit to the remote start module.
Connect the black 4 pins wire to the update
kit module.

TSB #: 23-BE-010H

Page 7 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

4.

Connect the update kit to the computer’s
USB port.

5.

Locate the “Mobis HyundaieBay logo …” icon on the
computer home screen and open the
program.

6.

Select Yes to open the program.

7.

Select REFRESH to initiate the program to
communicate with the remote start module.

TSB #: 23-BE-010H

Page 8 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

8A.

If the remote start module software is already
updated, then a message “PASS” will be
displayed.
No further action is required if this message
appears.

8B.

If the remote start module software update
is available, then a pop-up message will be
displayed as shown in the picture to the
right.
Select Yes to start the update.

Update bar will appear to display the
updating progress.

Once update is completed, a message will
appear with PASS and a note “V1.32 –
V3.60. It has been updated. You can
now remote the main unit”.

STUI
Take a screenshot of the Remote Start
Module Update Complete screen using
your particular tablet's screenshot save
method and upload to STUI.
9.

Disconnect the black 6 pins connector from
the remote start module.

10.

Reinstall the remote start module into the
vehicle.

TSB #: 23-BE-010H

Page 9 of 10

SUBJECT: OEM GENUINE HYUNDAIeBay logo REMOTE START MODULE SOFTWARE UPDATE

11.

Confirm the horn does not honk when
remote starting the vehicle.
Remote start confirmation procedure:
1. Ensure all doors, hood, and trunk are
closed.
2. Press the lock button on the OEM
remote.
3. Wait 35 seconds.
4. Start the vehicle using the engine
start remote.
Confirm when the engine starts via the
remote command, that the horn does not
honk.

TSB #: 23-BE-010H

Page 10 of 10

1


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