Loading...

NHTSA ID Number: 10241797

Manufacturer Communication Number: 23-HC-001H-1

TSB/Document Date: 2023-09-05


Summary

On certain Sonata hybrideBay logo (YF HEV) vehicles, the HEV safety plug or power relay assembly (PRA) may cause the following symptoms and one or more current related DTCs. Follow the Service Procedure before diagnosing the hybrideBay logo battery. Please review the following instructions carefully to determine applicability depending on the model year of your vehicle. Warning light: • No “EV Ready” mode, or “Ready” light blinks on and off • “Check Engine” warning light on • Charging system warning light on • “Wrench” symbol (service indicator) blinks on and off Drivability symptoms: • Vehicle will not move from a stop or gasoline engine will not turn on. • Warning in the instrument cluster display: “HybrideBay logo System Warning! Safely stop and Do Not Drive” and/or alarm sound.


If the PDF is very large, it may not load in the preview below.

Download PDF [697.46 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Mobil 1 Advanced Full Synthetic Motor Oil 5W-30, 5 Quart
  • Mobil 1eBay logo advanced full-synthetic motor oil 5W-30 utilizes...
  • Helps protect critical engine parts for up to 10,000 miles...
  • Meets ILSAC GF-6 standards to help provide low-speed...
  • Mobil 1eBay logo is specially formulated to help remove sludge and...
  • Provides excellent internal engine heat protection (up to...
SaleBestseller No. 2
Valvoline High Mileage with MaxLife Technology SAE 5W-20 Synthetic Blend Motor Oil 5 QT
  • MaxLife Technology prevents engine breakdown with 40% better...
  • Includes seal conditioners to reduce oil consumption and oil...
  • Added detergents reduce sludge, corrosion, rust and deposits...
  • Advanced friction-fighting additives help maximize...
  • Meets or exceeds all requirements of ILSAC GF-6A, API SP...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 23-HC-001H-1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-08-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



GROUP

NUMBER

HYBRIDeBay logo CONTROL
DATE

Technical Service Bulletin

23-HC-001H-1
MODEL(S)

AUGUST 2023

SONATA HYBRIDeBay logo
(YF HEV)

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

This TSB supersedes TSB# 23-HC-001H to simplify the subject header, better define
inspection path in DTC List and add clarification in Step 6 for identifying non-genuine fuses.

 IMPORTANT
If the affected part is beyond factory warranty, submit a Prior Approval request for goodwill
consideration prior to performing the work.
Description: On certain Sonata hybrideBay logo (YF HEV) vehicles, the HEV safety plug or power relay assembly
(PRA) may cause the following symptoms and one or more current related DTCs. Follow the Service
Procedure before diagnosing the hybrideBay logo battery. Please review the following instructions carefully to
determine applicability depending on the model year of your vehicle.
Warning light:
• No “EV Ready” mode, or “Ready” light blinks on and off
• “Check Engine” warning light on
• Charging system warning light on
• “Wrench” symbol (service indicator) blinks on and off
Drivability symptoms:
• Vehicle will not move from a stop or gasoline engine will not turn on.
• Warning in the instrument cluster display: “HybrideBay logo System Warning! Safely stop and Do Not
Drive” and/or alarm sound.
DTC List:
DTC

Description

Inspect

P0A0D

High Voltage System Interlock Circuit High

HEV safety plug

P1B25

High Voltage Path Fault

HEV safety plug → PRA

P1B76

High Voltage Relay Fault

HEV safety plug → PRA

P1B77

High Voltage Precharging Fault

HEV safety plug → PRA

For 2013-2015MY Sonata HybrideBay logo (YF HEV): Please refer to “TSB 23-01-054H Safety Plug and Fuse
Inspection/Replacement (Service Campaign 994)” first if open on the vehicle before troubleshooting
Power Relay Assembly (PRA). If no open campaigns are found, proceed with this TSB.

Applicable Vehicles: 2011-15MY Sonata HybrideBay logo (YF HEV)

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

Parts Information:
Model

Part Name

Section

2011-15MY
Sonata HybrideBay logo
(YF HEV)

Power Relay Assembly
(PRA)

PNC

Part Number

37514

37514-4R000

37586

37586-4R000AS
37586-4R002
*Refer to parts
catalog for the
applicable safety
plug P/N

37-371
2011-15MY
Sonata HybrideBay logo
(YF HEV)

SST Information:
Tool Name

EV Safety Plug

Figure

Electrical Insulating
Safety Glove/Protector
Set*

Tool #

Remarks

J-48755-10H (small)
J-48755-11H (medium)
J-48755-12H (large)

Order from
Hyundai.servicesolutions.com,
EV Tools”

*Use only rubber insulating gloves that meet or exceed ASTM D120 standards (1000 volts AC/1500
volts DC).
Warranty Information:
Model

Op. Code

Operation

Op.
Time

Causal Part

All Sonata
HybrideBay logo
(YF HEV)

37514R1H

Power Relay Assembly
Replacement

1.0
M/H

37514-4R000

37586R1H

Safety Plug Inspection &
Replacement

0.2
M/H

37586-4R001

37514RQ0

GDS operation

0.3
M/H

N/A

2011-2012
Sonata
HybrideBay logo
(YF HEV)

Nature
Code

Cause
Code

E23

ZZ6

NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: Refer to the latest Digital Documentation Policy for repair validation requirements.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.

TSB #: 23-HC-001H-1

Page 2 of 8
SUBJECT:

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

Service Procedure:

STUI
Refer to the latest Digital Documentation Policy for requirements.
1.

If vehicle is 13-15MY, go directly to step 7 for Power Relay Assembly Replacement.

2.

Depress the brake pedal and press the Start/Stop button once to activate “EV Ready” mode.
Attach a GDS, and select VIN, BMS menu and DTC. Check for DTC in the BMS menu. Record
the DTC and description. Delete the DTC.
Select Current Data and the following parameters. If the results are not as shown, the power
relay assembly (PRA) may not be functioning correctly. Go to step 3.

3.

Parameter
BMS Main Relay ON Status

Result
YES

Inverter Capacitor Voltage

200v~310v

Turn off the ignition, open the rear trunk and
open the cover to the safety plug.
!

WARNING

Failure to wear protective gear and perform
this procedure may result in accidental
injury or death.
Follow all safety precautions in the shop
manual:
HybrideBay logo Motor System > General Safety
Information and Caution
Put on insulating gloves and pull up on the
black tab and pull out the safety plug.
4.

Without depressing the brake pedal, push the Engine Start-Stop button 2 times to power the
cluster.
Attach a GDS and select BMS menu, Current Data and Inverter Capacitor Voltage.
Confirm the Inverter Capacitor Voltage is less than 30V.
• If less than 30V, the system voltage is safe for the technician. Turn OFF the ignition and
disconnect the 12V negative (–) battery cable. Go to step 5.
• If more than 30V, wait until the voltage is less than 30V before performing any repairs.
Turn OFF the ignition and disconnect the 12V negative (–) battery cable. Go to step 5.

TSB #: 23-HC-001H-1

Page 3 of 8
SUBJECT:

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

5.

Use a DVOM to measure the resistance of the
BUS fuse inside the safety switch.
Measure the resistance between the BMS
pins.
Specification: 1Ω or less
BUS
Fuse

If the resistance is:

Not within specification: Replace the
safety plug and proceed to step 7.

BMS
Pins

Within specification: Go to step 6.

TSB #: 23-HC-001H-1

Page 4 of 8
SUBJECT:

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

6.

Visually inspect the lower part (A) of the safety
plug to see if the fuse is genuine or nongenuine as shown at right.

Genuine part (“PEC” Branded): No need
to replace. Reinstall all parts in reverse
order of removal and proceed to step 7.

Non-genuine part: Replace the safety
plug, reinstall all parts in reverse order
of removal.

Genuine part

A

Example of a Non-genuine part

A

7.

i

Information

B

The following steps (7 – 13) only apply
for PRA-related DTCs P1B76/P1B77.

B
B

Remove the rear seat.
Refer to the shop manual:
• Body (Interior and Exterior) > Seat &
Power Seat > Rear Seat > Repair
procedures
Remove the 7 screws (B) securing the rear
seat access cover.

B

B

B
B

TSB #: 23-HC-001H-1

Page 5 of 8
SUBJECT:

SUBJECT:

8.

DTC P1B25, P1B76, P1B77, P0A0D

Remove the 5 fasteners (C) and remove the
carpet trim.

D

Refer to the shop manual:
• Body (Interior and Exterior) > Interior >
Trunk Trim > Repair procedures

D

C

C
D

Remove the 4 nuts (D) securing the air duct
and remove the air duct.

C

D

C

C

9.

Remove the nuts and bolts (E) securing the
steel cover and remove the cover for the
power relay assembly (PRA).
E

E

E

TSB #: 23-HC-001H-1

Page 6 of 8
SUBJECT:

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

10.

!

WARNING

The HEV battery may have a charge of
120~150v. Failure to wear insulating gloves
may result in accidental injury or death.

H

Put on leather gloves on top of the insulating
gloves. Wear safety glasses.

G

Remove the negative (–) cable (F) first and
wrap the cable end with insulating tape.
F

Next remove the positive (+) cable (G) and
wrap the end with insulating tape (H).
Tightening Torque:

11.

lb-ft

7.3

lb-in

87

N.m

9.4

i

Information

With the high voltage cables insulated,
you may perform the steps below without
PPE.
Remove the 10mm nut securing the inverter
cables to the power relay assembly (PRA) (I).
Remove the negative (–) inverter cable (J) first,
then the positive (+) cable (K).

K

J

Tightening Torque:
lb-ft

7.3

lb-in

87

N.m

9.4

I

TSB #: 23-HC-001H-1

Page 7 of 8
SUBJECT:

DTC P1B25, P1B76, P1B77, P0A0D

SUBJECT:

12.

Remove the black connector here as well as
the mating connector anchored to the steel tab
to gain access to the nut securing the BMS
ECU.

13.

Loosen the four nuts (L) and tilt the BMS ECU
to the left to provide clearance between it and
the power relay assembly (PRA).

BMS
ECU

L
M

Remove the three mounting nuts (M) and
remove the power relay assembly (PRA).
Install a new PRA following the reverse order
of removal.
Tightening Torque:
lb-ft

7.3

lb-in

87

N.m

9.4

L

14.

Reassemble all parts in the reverse order of disassembly.

15.

Attach a GDS and delete any DTC.

16.

Clear the DTC in the BlueLink system according to instructions in TSB 19-BE-010 (or latest
version).

17.

Drive the vehicle for two key-on/key-off drive cycles.

18.

End of service procedure.

TSB #: 23-HC-001H-1

Page 8 of 8
SUBJECT:

1


Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bidirectional Test for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent Auto VIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner S608, 2026 Bidirectional Scan Tool for ABS/SRS/Transmission/Engine, 9 Resets Oil Brake DPF Bleed Gear Injector Throttle BMS SAS, CAN FD & FCA/Renault SGW, Lifetime Free Update
  • WHY S608 STANDS OUT:2026 Kingbolen S608 is the only scanner <200 bucks that offers powerful active tests on Engine, ABS, SRS, and Transmission systems. Offers 9 resets,Covers 110+ global brands with a 6.2'' larger touchscreen
  • KINGBOLEN'S NEW BIDIRECTIONAL SCAN TOOL: As the 2026 upgraded version of S600, our Newest S608 obd2 scanner has the powerful Bi-directional Control on Engine, ABS, SRS, and Transmission systems. It can send commands to the ECUs of actuators for functional tests and work status checks, such as ABS, fuel injectors, adjusting throttle, coolant pumps, EVAP test, fuel trim reset, etc. No more Guesswork. Quickly identify problem components without teardown, get fuss-free results in seconds.
  • 【9 HOT RESET SERVICES CAR SCANNER】Tired of costly mechanic trips for common resets? The Kingbolen S608 obd2 scanner lets you do it yourself, even for beginners—quickly and effortlessly! It offers 9 hot reset functions: Oil/EPB Reset, ABS Bleeding, SAS Calibration, DPF Regeneration, Injector Coding, BMS Matching, Throttle Adaptation, Gear Learning. Stop paying mechanics for 5-minute jobs. Save hundreds per year! 🚗*Function vary from vehicle models. reach us to check compatibility firstly!
  • 【4 SYSTEM DIAGNOSTIC TOOL + FULL OBDII FUNCTIONS】Kingbolen S608 is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access Engine, ABS, SRS, Transmission fault codes, track live data in graphs, and onboard DTC library lookup to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars routine maintenance to avoid costly repairs, a breakdown, or even a crash.
  • 【NEW CAN FD, FCAeBay logo/RENAULT SGW, 140+ BRANDS】Kingbolen S608 scanner for car supports 140+ vehicle brands, 100,000+ models, 28 languages and can be used worldwide. S608 stays up-to-date with modern vehicles, allows secure access to 2017+ FCAeBay logo cars and 2015+ Renault cars (📢*Need to purchase an AutoAuth/Renault account by yourself), and supports the latest CAN-FD protocol for 2019+ GM/ChryslereBay logo, enabling 2X faster data transfer and more precise diagnostics. 🚗*Check compatibility before purchase.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...