NHTSA ID Number: 10241608
Manufacturer Communication Number: 05-004-23
TSB/Document Date: 2023-09-03
Summary
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been modified to reduce the torque fluctuation.
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TSB/Document ID: 05-004-23
Replacement Service Bulletin Number:
MFR Communication Date: 2023-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.
Previous TSBs:
05-002/20
Date(s) Issued:
12/18/20, 09/24/20 and 06/04/20
APPLICABLE MODEL(S)/VINS
2019-2020 Mazda3 (Japan built A/T only) with VINS lower than JM1BP******163205 (produced before January 11, 2020)
2019-2020 Mazda3 (Mexico built A/T only) with VINS lower than 3MZBP******131964 (produced before January 11,
2020)
2018-2020 CX-5 with VINS lower than JM3KF******856447 (produced before July 20, 2020)
NOTE: This TSB only applies to US spec vehicles with cylinder deactivation. Mexico spec vehicles are not applicable
since they do not have cylinder deactivation.
DESCRIPTION
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal
direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque
fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been
modified to reduce the torque fluctuation.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Reprogram the PCM.
Page 1 of 4
08/07/2023 09:53 AM tlawrenc
For Mazda3:
Reprogram the PCM using the Mazda
Diagnostic And Repair Software (MDARS). Refer to MDARS ECU
Reprogramming Procedure.
NOTE:
• If the current calibration file name on the ECU FILENAME screen is the same as shown in Calibration
Information or with a later suffix, reprogramming is not necessary.
• After reprogramming, pending DTC P2610:00 [PCM] will be stored without the Check Engine Light ON.
Start the engine and clear the DTC.
• After reprogramming, if DTC U2120:00 and/or U2500:82 are stored and the i-ACTIVSENSE warning light
(amber) turns ON, refer to SA-043/20.
For CX-5:
Reprogram the PCM with Mazda
Modular Diagnostic System (M-MDS) using IDS 120.03 or later software. Refer
to IDS PCM Reprogramming Procedure.
NOTE:
• Verify the current PCM file name in the vehicle by log view screen. If it is the same as that in Calibration
Files Information or a later one, there is no need to reprogram it.
• Always update the IDS tool first, then the follow on-screen instructions to download the needed calibration
file for PCM reprogramming.
• After reprogramming, verify the file name matches with the Calibration Files Information.
3. Verify the repair by starting the engine and making sure that all warning lights are off.
NOTE: If any DTC should remain after performing a DTC erase, diagnose the DTC according to the instructions on
MGSS.
CALIBRATION
Mazda3 Japan built
Transmission
Drive
2WD
AT
4WD
File Name
Note
PX05-188K2-L
PX06-188K2-L
Denso
PX07-188K2-N
PX08-188K2-N
Denso
Page 2 of 4
08/07/2023 09:53 AM tlawrenc
Mazda3 Mexico built
Transmission
Drive
2WD
AT
4WD
File Name
Note
PX13-188K2-F
PX14-188K2-F
Denso
PX15-188K2-F
PX16-188K2-F
Denso
CX-5
Model Year
Drive
2WD
2018
4WD
2WD
2019
4WD
2WD
2020
4WD
File Name
Note
PYFA-188K2-K
PYFB-188K2-K
Denso
PYFC-188K2-K
PYFD-188K2-K
Denso
PX42-188K2-D
PX43-188K2-D
Denso
PX44-188K2-E
PX45-188K2-E
Denso
PX2E-188K2-D
PX2F-188K2-D
Denso
PX2G-188K2-D
PX2H-188K2-D
Denso
Page 3 of 4
08/07/2023 09:53 AM tlawrenc
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Federal Emission Warranty.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
08
Damage Code
9W
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
Mazda3: 5555-18-881
CX-5: 5555-RP-PCM
0
XXS39XFX / 0.3 Hrs.
Page 4 of 4
08/07/2023 09:53 AM tlawrenc
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