NHTSA ID Number: 10241522
Manufacturer Communication Number: SB-066
TSB/Document Date: 2023-09-01
Summary
On certain 2022 Cahaba Motorhomes equipped with a DragonFly charging system, it may not have the connections for the house batteries wired correctly. If the connections are not correct, that may result in batteries not being able to charge.
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TSB/Document ID: SB-066
Replacement Service Bulletin Number:
MFR Communication Date: 2023-08-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 36582 f I v I F F I N Fax: 256-356-8219
[email protected]
tiffinmotorhomes.com
MOTORHOMES
TECHNICAL SERVICE BULLETIN
SB-66 2022 Cahaba Dragonfly Battery to Solar Panel Connections
VIN:
August 23, 2023
Dear Tiffin
Motorhome Owner,
It has come to our attention that certain 2022 Cahaba Motorhomes equipped with a Dragonfly charging system
may not have the connections for the house batteries wired correctly. If the connections are not correct, that
may result in the batteries not being able to charge.
Tiffin Motorhomes
will have the wiring for the house batteries corrected so that the batteries will charge as.
designed.
Please arrange to take your motorhome to a reputable service center OR dealer of your choice to have the
correction completed. The repair will take approximately 1 hour and will be completed at no charge to you, the
owner. If you are using a service center that is not a Tiffin Motorhomes
authorized repair facility, please make
sure that they contact Tiffin Motorhomes
for the required instructions and time allowed for the repair. Tiffin![]()
Motorhomes will not pay over the allowed time unless the repair facility receives prior authorization. For
authorization, contact Tiffin Motorhomes
at 256-356-0261 or [email protected] .
This technical service bulletin will expire on September 30, 2024. Please make sure that this repair is completed
Brior to this date. Work completed after this date will be done at the customer's expense.
You may be liable for any progressive damage that results from your failure to complete the replacement within
a reasonable time after receiving notification.
We regret any inconvenience this action may cause but feel certain you understand our interest in your continued
use and enjoyment of your coach.
105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 35582 . I 2 I F F I N Fax: 256-356-8219
[email protected]
tiffinmotorhomes.com
MOTORHOMES
TECHNICAL SERVICE BULLETIN
SB-66 2022 Cahaba Dragonfly Battery to Solar Panel Connections
VIN:
August 23, 2023
Dear Tiffin
Motorhome Dealer,
It has come to our attention that certain 2022 Cahaba Motorhomes equipped with a DragonFly charging system
may not have the connections for the house batteries wired correctly. If the connections are not correct, that
may result in the batteries not being able to charge.
Tiffin Motorhomes
will have the wiring for the house batteries corrected so that the batteries will charge as
designed.
Owners will be notified by mail about this technical service bulletin and will be instructed to take their motorhome
to a reputable service center OR dealer of their choice to have this correction completed. Tiffin Motorhomes
is.
allowing up to 1 hour for this recall repair to be completed.
This technical service bulletin will expire on September 30, 2024. Please make sure that this repair is completed
prior to this date. Work completed after this date will be done at the customer’s expense.
Work instructions are available for download from the dealer section of our website,
https://dealers.tiffinmotorhomes.com/FRM . To view work instructions, please click on "Flat Rate Manual" and
choose “Service Bulletins” for Model and “SERVICE BULLETINS” for Section, then scroll down to the service bulletin
number and choose "Show Files” and then download the work instructions. No authorization is required for work
completed at the flat rate times stated on the work instructions.
Thank you for your assistance with this matter,
Technical Bulletin Repair Instructions
Models Involved: 2022 Cahaba equipped with WS500 Alternator Regulator
Tools Needed: Parts Needed:
Electric Drill / Impact Driver W/ Phillips Head Bit 3 AMP inline fuse
Wire Stripper/Cutter 20 - 10 AWG 16-14 AWG, Gel Filled, Butt Wire Connector
Crimping & Cutting Tool 22 -10 AWG
Flat head screwdriver
Digital Multimeter
9/16” Socket set
FLAT RATE CODE & TIME ALLOWED FOR REPAIR. When filing the warranty claim for payment, please use
AB9964SB00 for 1 hour. Note for parts: Part can be used from shop supplies and billed back as materials under
the flat rate code for the TSB
Repair Procedure:
1. Disconnect all power from the 30-amp shore cord.
2. Turn off the main disconnect located on the rear facing passenger side bed box. See Figure 2.
Figure 2
3. Turn the chassis engine off and remove the key from the ignition switch.
4. The main electrical system is in the passenger rear bed box and can be accessed by lifting the bed lid to
expose the main electrical components, figure 4.
Figure 4
Page 10f4
5.
Locate the 712 Shunt and the purple and gray wire connections, shown in Figure SA. The gray wire will need
to be applied to the negative terminal block, and the purple wire will need to be applied to the positive
terminal block. See Figure 8A & 8B for WS500 wiring diagram. Remove the red wire from the circuit which is
connected into pink butt splice and connect from positive terminal block to shunt band port.
Figure 5C: Correct Set Up
Figure 5A: Incorrect Set Up Figure 5B: Correct Set Up
Figure 6 shows the red wire currently on shunt being moved to the positive terminal block near shunt area
with an inline fuse, along with the purple wire. Each line will be connected separately to the terminal block.
Then a small jumper wire will be run from this terminal back over to the Victron shunt.
Figure 6
Page 2 of 4
7. The gray wire from the WS500 will be extended and ran to the ground terminal block near the same area.
Figure 7
8. The removed red wire will need to be connected into the red positive buss bar to one of the ports on the
shunt band with a 3-amp inline fuse as shown in WS500 wiring diagram shown in Figure 8A below.
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Figure 8A Figure 8B
Page 3014
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