NHTSA ID Number: 10241410
Manufacturer Communication Number: 23TC05B
TSB/Document Date: 2023-08-28
Summary
TI: TECHNICAL INSTRUCTIONS FOR Software Update 23TC05 EV Charging Performance + Display Software Update CERTAIN 2023 bZ4X
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TSB/Document ID: 23TC05B
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: BACK OVER PREVENTION:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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TECHNICAL INSTRUCTIONS
FOR
Software Update 23TC05
EV Charging Performance + Display Software Update
CERTAIN 2023 bZ4X
The repair quality of covered vehicles is extremely important to Toyota
. All dealership technicians
performing this recall are required to successfully complete the most current version of the E-Learning
course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair
performed correctly; technicians performing this repair are required to currently have completed all of
the following courses:
- TIC206A - Electrical Repair 1
- TEC100E – GTS+ Level 1
It is the dealership’s responsibility to select technicians that have completed the above courses to
perform this repair. Carefully review your resources, the technician skill level, and ability before
assigning technicians to this repair. It is important to consider technician days off and vacation
schedules to ensure there are properly trained technicians available to perform this repair at all times.
I.
OPERATION FLOW CHART
The flow chart is for reference only. DO NOT use it in place of the full technical instructions.
Follow ALL steps as outlined in the full technical instructions to confirm the software update is
completed correctly.
Verify Vehicle Eligibility
1. Confirm vehicle VIN matches the RO.
2. Check Vehicle Inquiry System for
software update eligibility.
No further action required.
Not Covered
Perform Health Check using GTS+ ONLY
Is the vehicle FWD or AWD?
FWD
AWD
FWD = Check 6 ECUs
AWD = Check 7 ECUs
Is there a Calibration Update available for any of the ECUs Identified in the
Affected ECUs table under CURRENT CALIBRATION ID?
YES
Update each ECU one by one
NO
Software update complete.
Return the vehicle to the customer.
2
II. IDENTIFICATION OF AFFECTED VEHICLES
•
•
Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and
that it has not already been completed prior to dealer shipment or by another dealer.
TMS warranty will not reimburse dealers for repairs completed on vehicles that are not
affected or were completed by another dealer.
III. PREPARATION
1. PARTS
a. There are no parts required for this campaign.
2. TOOLS, SUPPLIES & EQUIPMENT
• Standard Hand Tools
• GTS+
NOTE: This update requires the use of GTS+. Do not use Techstream
to complete software updates on the bZ4x.
• DCA-8000P Battery Diagnostic Tool
3
IV. BACKGROUND
A software update has been developed for certain 2023 model year bZ4X. The enhancements
include improvements of the DC-charging performance, visualization of the remaining range,
current state of charge (SOC), and real-life energy consumption.
*7
4
2
3
6
5
1
EFFECTED ECU LOCATIONS
ECU
SYSTEM
NUMBER
1
2
3
MOTOR GENERATOR
ECU
4
PLUG IN CONTROL ECU
(PWC)
5
AIR CONDITIONER
ECU (A/C)
6
COMBINATION METER
REAR MOTOR
GENERATOR ECU
NOTE: *AWD vehicles only
*7
4
V. SAFETY PRECAUTIONS
CRITICAL INFORMATION - READ THOROUGHLY
An ECU could be damaged if an error occurs in the communication while reprogramming the ECU. Confirm all work
is performed as described in these instructions.
1.
STABILIZE THE POWER TO THE PERSONAL COMPUTER
a)
Be sure to connect the personal computer to an external AC power
supply.
NOTICE:
The ECU could be damaged if the battery voltage of the personal
computer drops while reprogramming.
b)
Turn off the screen saver and power saving mode of the personal
computer so that the power to the hard disk is stable.
NOTICE:
If the screen saver or power saving mode launches while
reprogramming, the communication may be disconnected,
resulting in the damage of the ECU.
c)
DO NOT block the ventilation opening for the cooling fan of the
personal computer.
NOTICE:
If the ventilation opening for the cooling fan is blocked with a
sheet cover or similar, the personal computer may be heated
excessively, causing the operation of the personal computer to
stop.
If the personal computer stops operating, the communication for
reprogramming signals could be stopped, resulting in damage to
the ECU.
VI. DETERMINE CALIBRATION UPDATE STATUS
1. PERFORM HEALTH CHECK
a. Using GTS+, perform a Health Check.
If any DTC’s are found that indicate a safety
risk at performing this repair, do not
proceed until they have been resolved.
Note: This Service Campaign covers only the ECUs listed as
detailed in these instructions. It does not cover the
diagnosis or replacement of any other parts on the vehicle.
5
2. DETERMINE CALIBRATION UPDATE STATUS
a. Locate the Update column for the ECUs listed in the Affected ECUs table in the Enhanced
tab.
b. Determine the status of an available update; indicated by a YES or NO.
Current CID
Update
available
6
Affected ECUs (FWD Vehicles ONLY)
SYSTEM
1
2
EV BAT ECU
3
MOTOR GENERATOR ECU
4
PLUG IN CONTROL ECU
5
AIR CONDITIONER ECU
6
COMBINATION METER
CURRENT
CALIBRATION ID
8A2524237000
8A2524224200
8989F4204100
8989F4601100
8989F4601300
8989F4601400
8A2814201200
*8A2814201300
892634212000
892634218000
892634233000
8865F4213003
8865F4213002
8865F4213001
8380042V420A
8380042V420B
8380042V420C
8380042V420C
8380042V410F
8380042V4110
8380042V4111
8380042V4112
NEW
CALIBRATION ID
8A2524224300
8989F4204200
898844236000
*8A2814201300
892634233100
8865F4213100
8380042V420D
8380042V4113
2WD CUW Package
File
8A2524224300_898844236000_8989F4204200_892634233100_886
5F4213100_8380042V4113_8380042V420D.cuw
ECU
NUMBER
NOTE: *Vehicles manufactured after production running change may have a different CID. Therefore, no change
after reprograming to this CID.
7
Affected ECUs (AWD Vehicles ONLY)
SYSTEM
CURRENT
CALIBRATION ID
1
8A2524225200
8A2524238000
8989F4210100
2
EV BAT ECU
3
MOTOR GENERATOR ECU
4
5
6
7
8989F4210200
PLUG IN CONTROL ECU
AIR CONDITIONER ECU
COMBINATION METER
REAR MOTOR GENERATOR
ECU
NEW
CALIBRATION ID
8A2524225300
8989F4210300
8A2814202200
*8A2814202300
898844237000
*8A2814202300
892634212000
892634218000
892634233100
8865F4213003
8865F4213002
8865F4213001
8380042V420A
8380042V420B
8380042V420C
8380042V420C
8380042V410F
8380042V4110
8380042V4111
8380042V4112
8A2914201200
*8A2914201300
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