Technical Service Bulletin
55 Paint abrasions on rear lid from tail lamps
55 23 78 2071125/1 August 4, 2023.
Model(s)

Year

Q4 e-tron, and
2022 – 2023
Q4 e-tron quattro

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

Condition
Customer states: The painted surface of the rear lid beneath the tail lamp is chipped and/or peeling.
Workshop findings: The gap between the tail lamp and the rear lid is too small or non-existent causing contact
to the rear lid and damaging the painted surface. In some cases the corrosion protection is also compromised
and corrosion in the rear lid could be visually apparent.

Technical Background
Figure 1 shows a tail lamp to rear lid gap that is
insufficient.

Figure 1. Rear lid tail lamp with an insufficient gap to the
rear lid.
Insufficient clearance between the rear tail lamp and
the rear lid creates contact between the two and
damages the paint on the rear lid (figure 2).

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Figure 2. Paint damage due to contact between the rear
lid tail lamp and rear lid.

Production Solution
The gap between the rear tail lamp and rear lid has
been optimized in production to eliminate contact
between the two (figure 3).

Figure 3. Correct gap between the rear lid tail lamp and
rear lid.

Service
Any damage to the painted surface and/or corrosion protective surface on the rear lid will need to be
repaired. Arrange this repair through your Audi Certified Collision Center. Before releasing the vehicle for the
paint repair the buffers on the tail lamp will need to be modified to prevent subsequent paint damage.
1. Remove the tail lamp on the rear lid. The foam
buffers shown in figure 4 need to be carefully
removed. They will be repurposed.

Figure 4. Buffer on tail lamp to be removed.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
2. Cut the original foam buffer into two equal pieces
and secure them to the positions on the tail lamp
shown in figure 5. Use a thin film double-sided
tape for reaffixing the foam buffer pieces to the
tail lamp housing (e.g. 3M™ 9088).

Figure 5. Foam buffer pieces reaffixed to the tail lamp
housing.
3. After installing the foam buffer pieces reinstall
the tail lamp and ensure that the appropriate gap
is now established and no contact between the
tail lamp and the rear lid exists on either side
(figure 6).

Figure 6. Correct gap between the rear lid tail lamp and
rear lid.
4. Send the vehicle to the collision center for any necessary paint repair.

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

5559

Damage Code:

0030

© 2023 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Labor Operations:

Trunk lid parts remove and reinstall
for painting

5559 6505

See SRT with
associated
operations

Modify tail lamp foam buffers,
including part with double-sided tape

9432 4199

10 TU

L001 1600 (Solid paint)
Sublet labor operation listed in
Outside Labor

L002 1600 (Metallic paint)

270 TU

L003 1600 (Pearl paint)
Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to the service
procedure

No allowance

0 TU

Road test after the service procedure No allowance

0 TU

Claim Comment:
As per TSB 2071125/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

N/A

Paint (Listed as MATERIAL in Outside Material

Qty. 1 Each $ Cost of Material
(Max $36)

83F853741 XXX

1

Q4 emblem
(Use appropriate version based on VIN in ETKA)
and / or
4M0853737 XXX

© 2023 Audi of America, Inc.

1

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Quattro emblem
(Use appropriate version based on VIN in ETKA)

Additional Information
All parts and service references provided in this TSB (2071125) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 Audi of America, Inc.

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.