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NHTSA ID Number: 10241155

Manufacturer Communication Number: N232409000

TSB/Document Date: 2023-08-22


Summary

Service Update - Certain vehicles may have a condition where there is insufficient clearance between the wiring harness and the turbo actuator. Dealers are to install cable ties to the engine wiring harness.


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TSB/Document ID: N232409000

Replacement Service Bulletin Number:

MFR Communication Date: 2023-08-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6654
URGENT - DISTRIBUTE IMMEDIATELY
Date:

August 21, 2023

Subject: N232409000 - Service Update
Engine Wiring Harness Chafe
Models: 2023 ChevroleteBay logo Colorado
2023 GMCeBay logo Canyon
To:

All General MotorseBay logo Dealers

General MotorseBay logo is releasing Service Update N232409000 today. The total
number of U.S. vehicles involved is approximately 9. Please see the attached
bulletin for details.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will
be updated August 21, 2023. A Stock VIN list is not included as our records show there
are no vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

Service Update
N232409000 Engine Wiring Harness Chafe
Release Date:
Attention:

August 2023

Revision:

00

This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.

Make
ChevroleteBay logo
GMCeBay logo

Model Year
From
To

Model
Colorado
Canyon

2023

RPO

Description

2023

Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition
Correction

Certain 2023 model year ChevroleteBay logo Colorado and GMCeBay logo Canyon vehicles may have a condition where
there is insufficient clearance between the wiring harness and the turbo actuator.
Dealers are to install cable ties to the engine wiring harness.

Parts
Quantity
2

Part Name

Part No.
12337820

Nylon Cable Tie

It is estimated that only 9 involved vehicles will require parts replaced. Due to the small number of vehicles anticipated
that will need this fix and the limited initial parts availability, dealers are encouraged not to order these parts for
use as shelf stock.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts
to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor
Operation
9106953

Labor
Time
0.6

Description
Install Cable Ties to Wiring Harness

Trans.
Type
ZFAT

Net
Item
N/A

Service Procedure
1.

Remove air cleaner outlet duct. Refer to Air Cleaner Outlet Duct Replacement in SI.

6408262

2.

Find the mounting extension on the fuse block bracket (1).

Copyright 2023 General MotorseBay logo. All Rights Reserved.

Page 1 of 2

Service Update
N232409000 Engine Wiring Harness Chafe
3.

Use the first cable tie (2) to loop around the three ECM wiring leads and the mounting extension on the fuse block
bracket.
a.

Tighten and trim excess cable tie.

4.

Follow the three ECM wiring leads to their intersection with the main engine harness (4)

5.

Use the second cable tie (3) to loop around the 3 ECM wiring leads and the main engine harness, at approximately
100mm from the point where the leads meet the main engine harness.
a.

6.

Tighten and trim excess cable tie.

Install air cleaner outlet duct. Refer to Air Cleaner Outlet Duct Replacement in SI.

Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession
and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealer Reports – For USA & Export
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.

We Support
Voluntary Technician
Certification
Page 2 of 2

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