NHTSA ID Number: 10240583
Manufacturer Communication Number: KTB2304
TSB/Document Date: 2023-08-11
Summary
In the course of continuous product improvement and further development, the instrument cluster software has been optimized. After switching the ignition off and on, the previously set Ride Mode is retained. KTM
instructs to update the software of the instrument cluster on motorcycles that are linked to this bulletin by VIN in KTM Dealer.net.
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TSB/Document ID: KTB2304
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
KTB2304 KTM TECHNICAL BULLETIN - USA
JULY 28, 2023
INSTRUMENT CLUSTER SOFTWARE UPDATE
AFFECTED MODELS:
2023 890 ADVENTURE
2023 890 ADVENTURE R
RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM
DEALER.NET
INITIAL INFORMATION:
In the course of continuous product improvement and further development, the instrument cluster
software has been optimized. After switching the ignition off and on, the previously set Ride Mode is
retained. KTM instructs to update the software of the instrument cluster on motorcycles that are linked to this
bulletin by VIN in KTM Dealer.net.
Dealers must perform the update on all affected motorcycles in their inventory prior to any customer delivery.
Please contact all of your customers who own affected motorcycles to have the update performed.
PROCEDURE FOR REPAIR:
We shall not provide a description of general workshop methods. Likewise, safety rules that apply in a workshop
are not specified here. It is assumed that the repair work will be performed by a fully trained mechanic who has
completed training or has a corresponding qualification. In the event of uncertainty, the most recent repair
manual must be consulted.
1. Connect the motorcycle to the diagnostics tool and external power supply (XCharge) as
shown in the XC_2 diagram.
2. Switch off the emergency OFF switch.
3. Select instrument cluster and update to DAKTA61005000550.encs19 or newer software.
4. After successfully updating, switch off the ignition system for at least 1 min.
5. Switch on the ignition system.
6. Select control unit diagnostics and run AutoScan.
7. Check the control unit for any possible errors and correct model variant.
8. Correct the model variant if necessary.
9. Clear any trouble codes.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
1
DEALER SERVICES DEPARTMENT © 2023 KTM North America, Inc. – All rights reserved
Instrument cluster software update
KTB2304 KTM TECHNICAL BULLETIN - USA
JULY 28, 2023
WARRANTY INPUT INFORMATION:
This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a
Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected,
you will see a link to the bulletin and its repair status in the history results. KTM North America will not
warranty motorcycles whose VIN numbers are not linked as this bulletin does not apply to them. It is
the responsibility of the dealer to determine if the motorcycle requires this update by checking the
vehicle history and understanding the instructions provided by this bulletin.
To submit a TI claim click the orange arrow on the right side of the corresponding technical information message
to start the claim process.
You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs
performed and listed in the warranty claim input information; click Continue with selected action code.
The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional
information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate
time for this repair is based on the action performed and provided in minutes.
Warranty type:
TI warranty
Component group:
14 - Instrument cluster
Failure code:
700 – Series improvement
Failure causing part:
22114069000 - Instrument cluster
Action code, parts, labor time:
DEALER SERVICES DEPARTMENT © 2023 KTM North America, Inc. – All rights reserved
Software update instrument cluster
Action code: 14_2274343_00
Labor time: 30 minutes
Parts:
None
Are stock items affected:
No
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
2
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