NHTSA ID Number: 10240525
Manufacturer Communication Number: SLG-7.19.23
TSB/Document Date: 2023-08-08
Summary
This Slingshot Help Center article provides information regarding updating slingshot software and maps on the 2020+ 7" Display Powered by RIDE COMMAND.
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7/18/2023
Updating Slingshot Software and Maps on the 2020+ 7" Display Powered by
RIDE COMMAND
Before updating your 7" Display powered by RIDE COMMAND, we
recommend syncing your rides and places. To do this, either log in
to your RIDE COMMAND account on the display or pair your
display with the Slingshot App. If you are unable to sync with RIDE
COMMAND, we recommend saving your rides and places to a USB
drive.
If you have an active RIDE COMMAND+ subscription, you may be
able to update the software on your display via an Over the Air
(OTA) update. When an update is available, tap the banner that
prompts you to update, and the new software will install. Map
updates are not available via OTA update. To learn more, read RIDE
COMMAND+ for Slingshot.
Updating Slingshot Software
On your computer:
1. Go to the Slingshot RIDE COMMAND website. Scroll to the
bottom of the page and click on UPDATE VEHICLE SOFTWARE.
2. Use the links on the left-hand side of the page to navigate to
software updates. Download the most recent update. A wired
internet connection is recommended, if available.
3. Save the update file to a removable USB drive. It is
recommended to use a 1GB or larger USB drive formatted to FAT32.
On your Slingshot:
1. Plug the USB drive into your vehicle's USB port and turn on the
display. The USB port is below the 7" Display powered by RIDE
COMMAND.
2. Press the Slingshot logo at the top of the screen and then press
SETTINGS.
3. Press GENERAL from the tabs on the left.
4. Scroll down to UPDATE SOFTWARE.
5. Select the file you want to install. "Newest" will be automatically
displayed next to the newest version detected on the USB drive.
6. The display will reboot and install the software.
It is recommended that you update your maps after updating the
software.
Updating Slingshot Maps
1. Log in to your Polaris
Slingshot account. Ensure that the vehicle
is in your Garage. If not, read How to Add a Vehicle to Your Garage
for help.
2. Follow the instructions on the Slingshot RIDE COMMAND
website to copy the map package onto a USB flash drive. The USB
should be 32GB and formatted to either FAT32 or exFAT®.
3. Connect your Slingshot to a trickle charger before starting the
maps update and disable Automatic Display Power Down. To do
this, go to SETTINGS > VEHICLE > AUTOMATIC DISPLAY POWER
DOWN.
4. Plug the flash drive into the USB port on the Slingshot. The USB
port is below the 7" Display powered by RIDE COMMAND.
5. Press the Slingshot logo at the top of the screen and then press
SETTINGS.
6. Press GENERAL from the tabs on the left.
7. Scroll down to UPDATE MAPS.
8. Tap on the map file that you'd like to update the display with.
Wait for the update.
9. After the map has been updated, the display will reboot and
show the maps on the navigation screen. Make sure that the USB is
not ejected before the map update has been completed and that
the unit has rebooted on its own.
If for some reason the map update was not successful
or completed, and the maps are displayed as blank, try updating
the map package again.
More information can be found on the Slingshot RIDE COMMAND
website.
For assistance, see your authorized Slingshot Dealer. Find a dealer
near you with the Dealer Locator.
Maintenance tips, procedures and specifications can be found in
your Owner's Manual.
To find diagrams and replacement part numbers, use the online
parts catalog.
exFAT® is a registered trademark of Microsoft Corporation
Unless noted, trademarks are the property of Polaris
Industries Inc.
© 2022 Polaris
Industries Inc.
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TSB/Document ID: SLG-7.19.23
Replacement Service Bulletin Number:
MFR Communication Date: 2023-07-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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