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NHTSA ID Number: 10240435

Manufacturer Communication Number: No. 22-22

TSB/Document Date: 2023-08-04


Summary

Technical information for WNA6 -- reworking fastening bolts on the underbody.


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TSB/Document ID: No. 22-22

Replacement Service Bulletin Number:

MFR Communication Date: 2023-07-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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Service

Technical Information

22/22

ENU

WNA6

5

WNA6 - Reworking Fastening Bolts on the Underbody (Workshop Campaign)

Revision:

This bulletin replaces bulletin Group 5 22/22 WNA6, dated May 13, 2022.

Model Year:

2022

Model Line:

Cayenne (9YA/9YB)

Concerns:

Fastening bolts on underbody

Information:

Due to an error during the production process, fastening bolts that do not meet the required
specifications were installed on the affected vehicles.
If, therefore, the tolerances in the body structure are unfavorable, there is a possibility that contact could
occur between the fuel tank and fastening bolt while driving and this could result in a fuel tank leak over
the service life of the vehicle.

Action required: Remove fastening bolts on underbody. The fuel tank must also be checked for damage and replaced if
necessary.
Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

AfterSales

Jul 27, 2023
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Technical Information

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Installation
Position:

Installation position of fastening bolts
1

– Fastening bolts (removal)

Required parts and materials
Materials:

Part No.

Designation

Quantity

...

Corrosion protection (usually already available at
the PorscheeBay logo dealer)

approx. 2 grams/ 0.07 oz*

Additional parts and materials required, only if floor pan is damaged:
PAB804535

Seal

up to 2 units
(Only if required)

* For guarantee invoicing for Part No. WNA60000001, enter "expendable items" designation as
third-party item.

Jul 27, 2023
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AfterSales

Service

Technical Information

22/22

ENU

WNA6

5

Required tools
Tool:







Torque wrench, 2-10 Nm (1.5-7.4 ftlbs.), e.g. VAG 1783 torque wrench, 2-10 Nm (1.5-7.4
ftlbs.)
Torque wrench, 6-50 Nm (4.5-37 ftlb.) e.g. V.A.G 1331A - torque wrench, 6-50 Nm (4.5-37
ftlb.)
Transmission and aggregate jack, e.g. VAS 6931 - transmission and aggregate jack
Chisel
Hammer
Flashlight
Mirrors

Removing fastening bolts on underbody
Work Procedure: 1

Raise the vehicle.  Workshop Manual '4X00IN Raising the vehicle'

Information

The number of screws, clips, electric plug connections, holders and trim panels can vary depending
on equipment.

The illustrations for removing and installing are shown only on one equipment variant and can differ
from the actual equipment variant.

Some steps must be carried out automatically.

2

Remove rear center underbody cover  Rear centre
underbody cover -3-.
2.1

Unscrew nut  Rear centre underbody cover
-2-.

2.2

Remove expanding rivets  Rear centre
underbody cover -1-.

2.3

Unscrew screws  Rear centre underbody
cover -4-.

2.4

Remove rear underbody cover at the center
 Rear centre underbody cover -3-.

AfterSales

Rear centre underbody cover

Jul 27, 2023
Page 3 of 8

5

Service
WNA6

ENU

3

Technical Information

22/22

Remove rear underbody cover left and right.
3.1

Unscrew screws  Screws on rear
underbody cover, left -2-.

3.2

Remove expanding rivets  Screws on rear
underbody cover, left -1-.

3.3

Remove rear left underbody cover  Screws
on rear underbody cover, left -3-.

Screws on rear underbody cover, left
4

Support the fuel tankFuel tank on transmission
jack (shown as an example) -1- on a suitable base 
Fuel tank on transmission jack (shown as an example)
-2- and transmission and gearbox jackFuel tank
on transmission jack (shown as an example) -3-.

Fuel tank on transmission jack
(shown as an example)
5

6

Jul 27, 2023
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Loosen the fuel tank  Fastening the fuel tank -1-.
5.1

Loosen fastening screws on  Fastening the
fuel tank -3- the fuel tank fastening straps as
 Fastening the fuel tank -4- far as required
until the fastening straps can be moved
freely. Do not unscrew the fastening screws
completely.

5.2

Loosen and unscrew two fastening screws
securing the  Fastening the fuel tank -2fuel tank to the body.

Fastening the fuel tank

Move fuel tank as far as possible towards the rear axle. To do this, lower the transmission and
gearbox jack with the supported fuel tank slightly if necessary.

AfterSales

Service

Technical Information

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7

Carefully tap off the two fastening bolts (threaded
bolts)  Removing fastening bolts -1 and 2-at the
welding point using a chisel and hammer. Make sure
that the bolts nearby are left  Removing fastening
bolts -3 and 4- in the vehicle and are not to be
tapped.

8

Clean the two areas of the tapped off bolts thoroughly
with a cleaning solution and leave to dry off.

9

Then check the two positions using a torch or hand
lamp and a mirror  Checking floor pan:

ENU

WNA6

5

Fastening bolts were tapped off correctly
and exactly at the welded points: Apply
corrosion protection to the relevant two areas.
Continue with Step 10 (vehicles with Scope 1:
Continue with Step 11).
Fastening bolts are worn off and the floor
Removing fastening bolts
pan was also damaged: First, seal the
damaged area with corrosion protection and leave it to dry off. Then finish with an aluminium
butyl. Continue with Step 10 (vehicles with Scope 1: Continue with Step 11).

Checking floor pan
10 Only valid for vehicles with Scope 2: On vehicles with fastening bolts without protection caps
check the fuel tank for damage.
To do this, check the fuel tank for damage using a pocket torch or hand lamp and a mirror close to
the fastening bolts you removed earlier.

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Technical Information

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The fuel tank is damaged by the fastening bolts: The fuel tank must be replaced. To
do so, proceed with  Workshop Manual '201019 Removing and installing fuel tanks'. The
incurred labor costs and the additional cost of parts required over and above this must then be
invoiced using a reimbursement claim for the original campaign claim for this campaign. In
this case, photographic documentation is absolutely essential.
Fuel tank is completely undamaged: Continue with Step 11.

11 Move fuel tank into the correct position and tighten
the fastening straps again. Tighten screws in the
tightening sequence  Tightening sequence for tank
fastening strap -1 to 4-.
Tightening torque 20 Nm (14.8 ftlb.)

Tightening sequence for
tank fastening strap
12 Install cover for rear underbody on left and right.
12.1

Position rear underbody cover on the left 
Screws on rear underbody cover, left -3-.

12.2

Install expanding rivets  Screws on rear
underbody cover, left -1-.

12.3

Tighten screws  Screws on rear underbody
cover, left -2-.
Tightening torque 2 Nm (1.5 ftlb.)
Screws on rear underbody cover, left

13 Install rear center underbody cover  Rear centre
underbody cover -3-.
13.1

Position rear center underbody cover  Rear
centre underbody cover -3-.

13.2

Screw in and tighten screws.  Rear centre
underbody cover -4Tightening torque 3 Nm (2.2 ftlb.)

Jul 27, 2023
Page 6 of 8

13.3

Install expanding rivets  Rear centre
underbody cover -1- .

13.4

Screw in and tighten nut  Rear centre
underbody cover -2-.

AfterSales

Rear centre underbody cover

Service

Technical Information

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ENU

WNA6

5

Tightening torque 2 Nm (1.5 ftlb.)
14 Lower the vehicle and remove it from the lifting platform.
15 Enter the campaign in the Guarantee and Maintenance booklet.

Warranty processing
Information
The specified working times were determined specifically for carrying out this campaign and include all
required preliminary and subsequent work.
The working times may differ from the working times published in the Labor Operation List in PCSS.
Scope 1:

Removing fastening bolts on underbody
Labor time:
Removing fastening bolts on underbody
Includes:
Removing and installing cover for rear center underbody
Removing and installing cover for rear underbody on left and
right
Loosening and fastening fuel tank

Labor time: 133 TU

Required parts and materials
PAB804535

Seal

up to 2 units
(Only if required)

WNA60000001*

Expendable items

1 unit*

* For guarantee invoicing for Part No. WNA60000001, enter "expendable items" designation as
third-party part, amount $0.63.
 Damage code WNA6 066 000 1
Scope 2:

Removing fastening bolts on the underbody and checking the fuel tank for damage
Information
If the fuel tank is damaged and has to be replaced, the incurred labor costs and the additional cost
of parts required over and above this must then be invoiced using a reimbursement claim for the
original campaign claim for this campaign. In this case, photographic documentation is absolutely
essential.

AfterSales

Jul 27, 2023
Page 7 of 8

5

Service
WNA6

ENU

Technical Information

22/22

Labor time:
Removing fastening bolts on the underbody and checking the fuel tank for
damage
Includes:
Removing and installing cover for rear center underbody
Removing and installing cover for rear underbody on left and
right
Loosening and fastening fuel tank

Labor time: 136 TU

Required parts and materials
PAB804535

Seal

up to 2 units
(Only if required)

WNA60000001*

Expendable items

1 unit*

* For guarantee invoicing for Part No. WNA60000001, enter "expendable items" designation as
third-party part, amount $0.63.
 Damage code WNA6 066 000 1

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2023 PorscheeBay logo Cars North America, Inc.

Jul 27, 2023
Page 8 of 8

AfterSales

1


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