Stacy L. Balzer
Operating Director
Service Engineering Operations
Ford Customer Service Division

Ford Motor Company
P. O. Box 1904
Dearborn, Michigan 48121

July 27, 2023
TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion &
MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection

REF:

Safety Recall 15S21 - Driver Airbag Inflator or Driver Airbag Module Replacement
Safety Recall 17S42 - Driver and Passenger Airbag Inflator Replacement
Safety Recall 18S02 - Driver and Passenger Airbag Inflator Replacement High Risk
Vehicles
Safety Recall 19S01 - Passenger Airbag Inflator Replacement
Safety Recall 21S12 - Driver Airbag Inflator Replacement

New! REASON FOR THIS SUPPLEMENT
•

Updated Ranger Technical Information to include images of a pass and fail airbag inflator
inspection for 2007-2011 model years.

PROGRAM TERMS
This program will be in effect through March 31, 2027. There is no mileage limit for this program.
AFFECTED VEHICLES
Vehicle

Model Year

Assembly Plant

Mustang

2005-2014

Flat Rock

GT

2005-2006

Wixom

2004

Edison

2004-2011

Twin Cities

Fusion

2006-2012

Hermosillo

MKZ/Zephyr

2006-2012

Hermosillo

Milan

2006-2011

Hermosillo

Edge

2007-2010

Oakville

MKX

2007-2010

Oakville

Ranger

Affected vehicles are identified in OASIS and FSA VIN Lists. Additional affected VINs may be
identified and added to this program without notice.

 Copyright 2023 Ford Motor Company

REASON FOR THIS PROGRAM
Ford Motor Company has determined that some vehicles claimed by dealers as repaired under
Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 may not have received the
claimed repairs. The propellant in certain Takata airbag inflators can experience an alteration over
time with exposure to certain climate conditions. A combination of time, high temperature fluctuations,
and humidity contribute to the degradation of the propellant in the inflators. This degradation can
cause the propellant to burn too quickly, creating high pressure inside the inflator, and in extreme
cases causing the inflator to rupture in the event of a crash necessitating airbag deployment. A
ruptured inflator can send inflator parts toward vehicle occupants resulting in serious injury or death.
Additional information regarding Takata recalls can be found at www.nhtsa.gov and
www.safercar.gov.
SERVICE ACTION
For vehicles that have been added to this program, dealers are to inspect and capture an image of the
driver and/or passenger airbag inflators installed in the vehicle. If the original recall repair has been
completed correctly, dealers will submit photos demonstrating the repair was properly completed via
Concern Reports using the “Report a Vehicle Concern” process. If a previously claimed Takata
airbag recall repair is found to be incomplete, dealers are to submit photos to the SSSC and request
additional claiming directions as well as the specific repair instructions.
OWNER NOTIFICATION MAILING SCHEDULE
Initial owner notification letters are expected to be mailed the week of April 4th, 2022. Additional owner
notification letters will be sent out as incremental VIN’s are added to this program. Dealers should
perform this quality control inspection on any affected vehicles that arrive at their dealerships, whether
or not the customer has received a letter.
ATTACHMENTS
Attachment I:
Administrative Information
Attachment II:
Labor Allowances and Parts Ordering Information
Attachment III:
Mustang Technical Information
Attachment IV:
Ford GT Technical Information
Attachment V:
Ranger Technical Information
Attachment VI:
Fusion & Milan Technical Information
Attachment VII:
Lincoln MKZ/Zephyr Technical Information
Attachment VIII:
Edge Technical Information
Attachment IX:
Lincoln MKX Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,

Stacy L. Balzer

 Copyright 2023 Ford Motor Company

ATTACHMENT I
Page 1 of 3
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
OASIS ACTIVATION
OASIS will be activated on all affected VIN’s as they are identified starting on March 28, 2022.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on March 28,
2022. Owner names and addresses will be available by April 4th, 2022.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service
action.
SOLD VEHICLES
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
With proper dealer parts ordering and service appointment scheduling, rental vehicles should not be
required. However, if you have a unique owner circumstance which may require a rental vehicle,
please contact the SSSC via the SSSC Web Contact Site.

 Copyright 2023 Ford Motor Company

ATTACHMENT I
Page 2 of 3
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
REPAIR PHOTO SUBMISSION
Ford has requested photo evidence of inspection completion for this FSA, even if the inspection has
passed. For claim reimbursement please submit photos that clearly show the vehicle VIN and the
currently installed airbag inflator(s) as described in the technical instructions.
• Photos can be submitted using the Mobile PTS “Report a Vehicle Concern”. You can
access Mobile PTS using your mobile device at:
https://m.fordtechservice.dealerconnection.com/.
Note: If you have never used the Web-Based report a vehicle concern- you will need to
create your User Profile prior to accessing “Report a Vehicle Concern” on Mobile PTS.
Instructions on how to create a user profile and submit photos can be found in EFC08860.
Note: Ensure that your “User Profile” is added/updated to include your STARS ID. This
can be done by accessing your User Profile directly at:
https://www.gcr.dealerconnection.com/asp/DealerProfile.asp;
• After completing the report entry form you can upload a maximum of 5 attachments at
once.
o If submitting more than one attachment (photo), the files must be saved to the mobile
device you’re using, PRIOR to submitting the report.
o If submitting one attachment (photo), you can capture the photo during the report
submission when asked to add the attachment.
• If an inspection DOES NOT PASS, please be sure to include photos in the SSSC web
contact form. There is a 2+ hour delay for the SSSC to be able to view any photo’s
submitted using Mobile PTS “Report a Vehicle Concern”, and failure to include the images
in the SSSC web contact form could result in a delayed response.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSA’s / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required, although related damage must be on a separate repair line with the “Related
Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
o Lincoln vehicles – 4 years or 50,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval
Request to the SSSC Web Contact Site prior to completing the repair.

 Copyright 2023 Ford Motor Company

ATTACHMENT I
Page 3 of 3
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
CLAIMS PREPARATION AND SUBMISSION
• Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS)
online. When entering claims:
o Claim type 31: Field Service Action. The FSA number 22B05 is the sub code.
o Customer Concern Code (CCC): S38
o Condition Code (CC): 79
o Causal Part Number: 54044A74
IMPORTANT: If an airbag recall repair is required after performing an inspection, the serial
number of the new driver airbag module must be provided for the claim to be processed. The
Technical Information advises technicians to document the serial number on the repair order.
The serial number is between 11 and 15 characters.
o If a serial number was not recorded or not readable, contact the SSSC for direction.
o For claims submitted using DMS or OWS on-line, enter the serial number in the Test
Results Section.
o Select DTC REQUIRED MEASUREMENT OR RESULTS from the drop-down menu.
o Enter the serial number in the CODE field without spaces or dashes.
For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with same claim type and sub code as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.

 Copyright 2023 Ford Motor Company

ATTACHMENT II
Page 1 of 4
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
LABOR ALLOWANCES
2005-2014 Mustang
Description

Labor Operation

Labor Time

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05E

0.4 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05H

0.6 Hour

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL
2005-2006 Ford GT
Description

Contact SSSC

Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05C

0.6 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05G

0.6 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05J

0.7 Hour

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL
2004-2006 Ranger
Description

Contact SSSC

Labor Operation

Labor Time

22B05H

0.6 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes
Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL

 Copyright 2023 Ford Motor Company

Contact SSSC

ATTACHMENT II
Page 2 of 4
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
LABOR ALLOWANCES (continued)
2007-2011 Ranger
Description

Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05F

0.5 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05H

0.6 Hour

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL
2006-2009 Fusion & Milan
Description

Contact SSSC

Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05E

0.4 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05H

0.6 Hour

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL
2006-2009 MKZ/Zephyr
Description

Contact SSSC

Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05E

0.4 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05H

0.6 Hour

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL

 Copyright 2023 Ford Motor Company

Contact SSSC

ATTACHMENT II
Page 3 of 4
Quality Inspection Program 22B05 – Supplement #1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr,
2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles
Driver & Passenger Airbag Module Quality Control Inspection
2010-2012 Fusion, 2010-2011 Milan, and 2010-2012 Lincoln MKZ
Description
Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes

22B05F

0.5 Hour

Inspect Both Driver & Passenger Inflators & Submit Photos
Inspection Passes

22B05H

0.6 Hour

Inspect Driver and/or Passenger Airbag Inflator
One or Both Inspections FAIL
2007-2010 Edge
Description

Contact SSSC

Labor Operation

Labor Time

Inspect Driver Airbag Inflator Only & Submit Photo
Inspection Passes

22B05B

0.5 Hour

Inspect Passenger Airbag Inflator Only & Submit Photo
Inspection Passes